This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recall 97 V 194 000/fuel level sending unit: Vehicle sending false fuel level reading. Dealer and manufacturer were notified, they informed consumer that this vehicle was not covered under recall. Consumer stated vehicle has run out of gas twice.
Fuel guage misreads the amount of gas in the vehicle. Consumer states that there is a recall on the same part on similar models in same year, his vehicle should be included in this recall.
Fuel guage will read that there is a full tank of gas when there is not. Sometimes fuel warning light will come on, indicating it is empty when it is not empty. Dealer has not seen vehicle.
Fuel gauge showed over 1/4 tank when vehicle ran out of fuel in traffic. There is a recall on Jeep for this problem, but Chrysler says mine isn't covered even though it was manufactured right in the middle of the recall dates.( 12/96).
Fuel gauge reads inaccurate amounts of fuel. Manufacturer stated vehicle was not included in recall due to vehicle being manufactured 3 days earlier than vehicles included in recall. The fuel tank level sending unit failed which caused the fuel gauge to display an inaccurate fuel level.
- Berlin, MA, USA
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Had completed filling tank with fuel and was driving home when consumer started smelling fuel. After arriving home, parked vehicle, and checked beneath. Noticed fuel was leaking from top of the fuel tank. Had not contacted dealership or mechanic.
Vehicle experienced total failure at 65 mph. I was told this was due to a corroding fuel tank, caused by additives used by gas manufacturers. Apparently the corroding tank "pieces/slivers/shards/etc." Clog the fuel filter/fuel pump and does not allow fuel to reach the engine. Chrysler has since changed the construction of their tank to account for this problem. However, I had to wait in excess of 2 weeks for a tank because of a (quote form the dealer) "national backorder" on fuel tanks. Upon further investigation, I have found this to be a widespread problem (it's what's causing the backorder, as best as I can determine). The warranty company I have extended coverage through (wynns), told me that they are so familiar with it that they have instituted a procedure to deny any claim arising to Chrysler tanks since it is a problem stemming from the Chrysler design. My real problem arises from the fact that while this issue is so far reaching to cause a national backorder on Chrysler tanks, getting Chrysler as a corporation to admit the problem is impossible (of course) although the local Jeep dealer is aware of it. If it is a known problem, I as a consumer should have received some notice about potentially corrosive tanks, or perhaps there should be a recall on this item. The fuel tank failure causes a complete stoppage of the vehicle, as I learned travelling 65 mph on rte. 81S in Pennsylvania with my 7 month pregnant wife and 1.5 year old son in the car. I thankfully was able to get the car to the side of the road, but it was inoperable thereafter. I have since had the tank, fuel pump, fuel filter, and O2 sensor replaced at a cost of $1023. While I would like to see Chrysler halp me out with a portion of this since it is the tank design/construction that caused the failure, I ultimately would like to see them alert their customers about the potential of the vehicle shutting down.
Consumer was traveling on highway and vehicle shutdown without prior warning, consumer pulled over and gas tank had 3/4 of gasoline, dealership was aware of problem, the sending unit was defective, vehicle ran out of gasoline due to a faulty sending unit. Consumer stated the gas tank was empty even the guage showed over 100 miles to empty.
Consumer was calling in regard to NHTSA recall 97V194002N/ manufacturer's recall 755. While attempting to pull into traffic vehicle ran out of gas, although gas gauge read 1/4 of a tank. Dealer has been contacted for this problem, but refused to remedy problem free of charge even though vehicle was experiencing same problem. Consumer's vehicle was manufactured three days after the cut-off date as stated on recall. When the driver depresses the gas the vehicle bogs down and then takes off, the driver's door dome light is inoperative intermittently due to open circuit, dealer replaced dome light switch. Nlm
Fuel gauge would read full, but fuel tank was empty. Consumer had vehicle serviced. Technician stated fuel sending unit needed to be replaced. Place provide further information.
Vehicle stalled due to running out of fuel while the fuel gauge showed 1/4 tank of fuel remaining. Manufacturer informed consumer his vehicle was not included in recalls 97V194000, 97V194001, or 97V194002 for fuel sending unit. Please provide any additional information/attachments.
While driving 70 mph vehicle suddenly stalled. Towed to dealer who noticed the vehicle was out of fuel, yet fuel gauge showed 1/2 a tank. Fuel sending unit needed to be replaced. There was recall 97V194002, but per Chrysler this vehicle was not affected due to VIN. The failed part was on order, and was not part of the recall. The sudden stalling of the vehicle makes driving it very dangerous.
Vehicle has same problems as recall 97V194002. Fuel tank mounted fuel level sending unit accuracy has degraded, causing vehicle to indicate that more fuel is in reserve than is actually present. Manufacturer has advised that this vehicle was not included in recall due to VIN.
Fuel guage is not registering correct level of fuel in vehicle. Dealership informed her that it sounded like fuel sending unit could possibly be defective, but her vehicle was not included in recall 97V194000. The part that Chrysler sent to mechanic was the recall kit part, vehicle was manufacturered 6 months after recall, however still experienced exact problem of recalled vehicles.
Fuel gauge is no longer reading correctly, it goes from empty to full, etc. There was a recall on fuel sending unit, but this vehicle was not affected.
The problems with the fuel pump and fuel tank sending unit started several months after the vehicle was purchased. The vehicle would stall and/or jerk on the highway as though it was running out of gas. We thought that we must have just purchased some bad gas (water in the gas tank) so we really did not think there was a real problem. Also, the distance til empty (dte) digital gauge has always fluctuated up and down with its readings. The problem was especially noted when the vehicle contained 1/4 or less tank of gas. Through research, we found that a fuel tank sending unit recall (#755) was issued for 1997 Jeep Grand Cherokee built through June 1, 1997. Our vehicle was built July 1997. Our vehicle, and probably many more 1997 vehicles, should have been included in the recall. At this point, we have no recourse adsent of a recall on our VIN number.
As per NHTSA campaighn number 97V194000. The recall only covers Jeep from Sep 1996 to Nov 1996 my Jeep was manufactured in June 1996 and it has the same problem that the Jeep in your recall has. We just recently purchased the Jeep and my wife almost crashed because the Jeep was showing 3/4 0F a tank and the Jeep sharply decelerated on the interstate in heavy traffic causing her to be ran off the road. Not to mention the hassle of being stuck on the side of the road. The dealor as usual was not cooperative and said too bad it is not covered due to the month of the recall vehicles. Pleas can you help. Thank you chip perkins.
Fuel gauge reads a 25 to a half of tank; but, vehicle wiil run out of gas. Dealer said that vehicle was recalled under 97V194000 for the fuel level sending unit. But, problem is still not fixed.
Fuel gauge is not giving an accurate amount of fuel in the tank. Dealership is aware of the problem. The owner states that the malfunctioning fuel sender should have been part of recall 755 because it is failing again after being replaced.
A D V E R T I S E M E N T S
- Cape Coral, FL, USA