This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2000 Jeep Grand Cherokee Laredo and I am having issues with the drivers side seat. It has broken and I have fixed it and broken again. I took it to my repair shop for welding an when they took it out they found it was only being held together by fabric. I understand that vehicle parts have a lifespan and some require that they be replaced. The frame of the drivers seat should not be one of them. I'm looking at a $400-500.00 repair that I should not be responsible for. This is a serious safety issue that should have been resolved through a recall. The price for the replacement frame is over $300, not counting labor. I have looked at complaints online and this issue seems to be very common. You can't even find replacement seats at salvage yards. The big three have been underegineering vehicle parts for years for the purpose of future parts and vehicle sales. This approach is a major reason they are in the mess that they are in. The government, instead of throwing more billions at them needs to hold them accountable, especially in an instance like this where me and my families safety has been compromised.
I bought the car in September 2007..in November I was on the highway and suddenly the car started to overheat had to get it towed to the nearest auto shop where they said the radiator was damaged and had to be changed...couple days later the fan stopped working which also had to be changed. After all the over heating the mechanic told me the engine burned out and also had to be replaced after the fact my car wouldnt start. Had the truck working for a while until April 2008 where my transmission started failing. I kept hearing a clicking noise and the truck wouldnt accelerate as fast it should have been. Had the transmission replaced at cottman transmission. After all this had happened the engine light came on and I couldnt get my inspection done, turned out to be a hose causing air to be released. It is now January 2009 and my truck has leaked out all its antifreeze once again its over heating. All in all since September 2007 I have spent over $3500-$4000 on this truck. Still making payments on the truck from college hill auto in Pennsylvania.
Both tail light assemblies stopped working and was cited by a police officer. Replacement was ~$500. Rear lift gate lock actuator is broken, so cannot open lift gate. Right rear door lock will not allow opening from inside. Shift sensor/solenoid has gone bad twice leading to problems with shifting from gears (revs really high before shifting). Rotors are constantly becoming warped and brakes have to be readjusted. Left blinker no longer works and to fix it, the dealership told me they have to replace this entire engine block for about $800. Power window lock no longer works. Other than that, car runs great :).
2000 Jeep Grand Cherokee heat not working - a common complaint of many Jeep owners seeking to file a class-action lawsuit against daimler Chrysler Jeep. $900 + is beyond absurd to pay to fix this common problem that Jeep should have recalled and fixed for free.
The failure is in the air conditioning system. The failure causes the air conditioner to only blow cold air. The repair would cost between $1500 and $2500.
- Jacksonville, FL, USA
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I have a blend door problem with my 2000 Jeep Grand Cherokee limited. I have not taken it in for the repair yet, but I purchased an extened warranty. This issues does seem to be a problem, and when my warranty expires I hope not to have this as an issue after it gets fixed
I have a 2000 Grand Cherokee Jeep limited that I purchased new. It was fairly ok until 2003 at about 60K miles. That's when the radiator starting leaking. It was replaced in 2003 and annually thereafter (5 replacements) with the last one in March 2007. Additionally, I have had several water pumps plus replacing the heater core. The dealer says they can't find the cause for the radiators to continue to breakdown every year with less than 10K and under 12 months each time. I believe the Jeep has an inherent flaw in the cooling system design. Chrysler continues to ignore the problem and will not pay for any future radiators which almost assuredly will breakdown again in the near future.
While I am generally very satisfied with my 2000 Jeep Grand Cherokee, I am writing to complain about a chronic problem I have experienced. In 2000, when the vehicle was very new, I noticed vibration in the steering wheel. My Jeep was repaired for warped rotors and the brake pads were replaced and the rotors cut. Then, in 03/02, I had the same problem and the vehicle was repaired for the second time. Then again in 03/03, the same problem! this time, the folks at ramsey Jeep told me that they were installing a "kit" that would solve the problem for good. At this time, I was very happy to know that Jeep realized the problem and thought my troubles were over. Now in 04/04, I am sorry to report that I am experiencing the same vibration in the steering wheel and I don't need the technicians at Jeep to tell me what the problem is. The rotors will require replacement for the fourth time in $60000 miles.
I own a Jeep Grand Cherokee limited w/ 36,000 miles brakes pulsate at 40 mph and almost out of controll @ 55 mph and over when applying brakes. Almost side swiped a bus with my child in car to keep it on the road. Have returned to dealer ( john irish auto plaza san rafael ca) jim graves has been very understanding. Its not the dealer I am upset it is with Chrysler/ daimler!!! they have a serious problem, are they waiting for someone to die!!! they replace with the same defective rotors they should provide another brake rotor system to see if it takes care of the problem. I hear stillen has something that may work. History: 8181 miles brakes shimmy; excessive run out, 9377 miles replace front rotors, 15832 miles front & rear have excessive run out resurfaced F & R rotors,21293 miles shimmy excessive run out; replaced front clippers & rotors, 26,133 miles F & R rotors have run out, 28921 miles vibration F & R rotors have excesive run out; resurfaces F & R rotors. 29450 need rear brakes, 29492 miles replaced rear brakes and rotors. 33101 miles shimmy vibration F & R rotors have excessive run out. Resurfaced F & R rotors. 36202 miles vibrations again taking back to dealer. Manager agreed this is really bad!
I bought my Jeep 6 months ago. It now has 79000 miles and I have no clue how many times the previous owner changed the rotors. I also have the problem of a vibrating uncontrollably wheel when I start to break at 30 mph or over. I guess I will have to change my front rotors and then deal with it again in 20,000 miles. I find this to be ridiculous.
I have to replace the rotors on my 2000 Jeep Grand Cherokee a 2nd time. The 1st time was at 12,000 miles. They at 35,000 miles they went bad again. Jeep told me they were out of warranty at 12,000.
While in motion, consumer was rear ended. The rear seat headrests were ejected from their holders striking the consumer and the passenger in the back of their heads causing deep cuts. Also, the air bags failed to deploy.
A D V E R T I S E M E N T S
- Franklin, NC, USA