This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Jeep was left running in park. After approximately 2 minutes vehicle shifted from park to reverse and proceed at a relatively fast speed in a circular direction for about 100 yards until it struck a parked 5th wheel trailer. It caused severe damage to both vehicles. It narrowly missed several people in the area. When I contacted Jeep they stated that there could not possibly be a problem.
While vehicle was parked and still running, had shifted into reverse with foot on brakes, and vehicle suddenly accelerated backwards. Struck a truck and another vehicle that was parked. One person was injured in accident.
Consumer backed out of garage and put vehicle in park, when she got out the vehicle started rolling backward. Consumer was able to hop back in and stop vehicle. Consumer's vehicle side swiped another vehicle in the process.
Vehicle jumped from park to reverse while it was idling and parking brake was engaged, causing damage to vehicle. Dealer has been contatced. Vehicle was parked on a slight incline.
My vehicle, shortly after purchase, had jumped out of park and into reverse. This incidence was overlooked as a possible error on my part. In April of this year, while pulling out of my garage, I put my car into park while it was running, to move a toy behind my vehicle. I exited the vehicle and proceeded to go to remove the toy when I realized the vehicle was now moving. I made one attempt to get back in, nearly slipping under it and made a second attempt this time succeeding but not before the door had caught onto the corner of my husbands compressor causeing $2700 worth of damage. I notified the dealer, they checked for a cause, found nothing. Shortly after, all the reports of this problem surfaced in the media. I contacted Chrysler and they claim that only the years from 1995 to 1999 are affected. Has the cause of the problem been rectified in the 2001's or do we need more deaths for them to acknowledge the problem. I have suffered a $500 loss and a three year surcharge on my insurance, loss of merit rating and still have a fear of possible injury with this vehicle. Please send me any info as to whether mine is the first case know with this year Jeep. Thank you, [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Vehicle was pulled into garage and was shifted into park. Owner's husband stepped out of the vehicle at which time it shifted into reverse on it's own slamming the open drivers side door into the garage wall. This slowed the vehicle long enough for him to jump in and put on the brake. Significant damage was done to drivers side door requiring body work. No response from manufacturer to date.
Vehicle was parked and running inside garage. Consumer was attaching a boat to vehicle, and he was on a hill. Vehicle jumped into reverse, and backed out of garage with boat, and pinned consumer down.
The engine was idling and the vehicle was in park in the owners garage. The driver exited the car leaving the car door open. The vehicle jumped from park to reverse and rolled backwards out of the garage. The open car door first hit the driver knocking the driver to the floor, the the door hit the front edge of the garage bending the car door backward and pushing the door into the vehicles' left front quarter panel.
While motor was still running consumer got out and opened gate. Vehicle started moving in reverse while in park.consumer shifted to drive and vehicle was still moving in reverse. Then, shifted vehicle into park with foot on brake, cut vehicle off twice, and it kept going in reverse. Second time, upon starting vehicle, it wouldn't start up. Had to be towed to dealer. Tow truck driver pointed out that electrical wires were burned, and plug beneath when it was towed first time, was gone. Vehicle at dealership.
Jeep grand cherokeee problem. Car slipped from park into reverse, smashed into car behind me on the street. I'd pulled over to put it into park to get something out of the backseat...engine was running. I was at curb. Got out, left driver door open, it hit me, couldn't get back into car to stop any of this from happening, had to let it go back and hit a parked car.
I was parked outside of a store, and got out to take something out of the back seat.when my truck went into reverse and hit a concrete beam. I dont know how but I had time to get out walk to the back open the door get the articales and remove them before it poped into reverse.
Heavy traffic, stop and go for approx 2 hrs, shift lever spontaneously popped out of drive into reverse then immediately went back into the drive position. This while having foot on brakes. This caused us to collide with vehicle in front of us. Damage to both vehicles resulted.
Vehicle was parked with engine running, emergency brake not applied, and it suddenly went backward, and ran into a boat trailer that was right behind it. Damage to vehicle was $ $540, no injuries.
Vehicle was parked in garage with engine running and drivers side door open when it jumped out of park and into reverse, resulting in vehicle running into bike and work bench attached to the rear of the garage. Cause unknown. The door sustained damage when it hit the center support post in double garage and the garage foundation was cracked in several spots. Nlm
Was towing a boat trailer. Stopped the vehicle and put in park. Exited Jeep and it jumped from park to reverse. Vehicle backed down street with boat attached. I chased and tried to jump in, fell, scraping knee. Fortunately the trailer jacknifed at that time just before the car would have run over me. My belief is that the flexible plastic cover over the button ont he shift lever became wedged in the button preventing the button from releasing and enabling the lever to jump from park to reverse.
Transmission problem/ the transmission bangs, and I do mean bangs into gear. Chrysler said this is normal for an electronic transmission. This does not happen all the time, but it does occur at any speed and in any gear except 1st. Chrysler district rep said this is the electronic transmission searching for the next gear, he called it a burp. I have felt what he is talking about, I have driven many other vehicles with electronic transmissions, but what I am saying is this SUV actually bangs or klunks into gear sometimes, especially when I first drive it for the day, it will slam, not burp, into second gear. Also it seems to occur more often when going into 4th gear, when my speed is in the 45 to 50 miles per hour range. This SUV has slammed into gear while up shifting and down shifting. There is no way this slamming / banging / klunking into gear can be considered normal. A/C problem - the vehicle has a miss in it when A/C is on. Most noticable when on the highway, occurs about every 10 seconds. It feels like the vehicle has just gone over a bump in the road. I was told this is also normal. This is the A/C system cycling. I have driven well over a hundred vehicles or more, all of them automatics, all of them had A/C, no other car, truck or SUV I have ever driven has had a miss or lurch every 10 seconds when the A/C is on or slams into gear. Chrysler says this is completely normal, I have gone and test driven 3 other Grand Cherokee limiteds, I did not notice these problems with those vehicles.
Vehicle was idling in park when it jumped from park into reverse, resulting in a collision. Dealer has inspected vehicle, and installed a safety lock on gear shifter. Please provide additional information.
A D V E R T I S E M E N T S
- Oswego, NY, USA