This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car was in park with engine running with no one in the car and vehicle suddenly jumped into reverse, began backing up and picking up speed. The car traveled in a wide circle crossing backwards across all lanes of traffic. A man at the scene chased the vehicle got the door open and attempted to stop the vehicle. The car ultimately picked up more speed, jumped a curb and crashed into a metal fence. The man injured his shoulder as he attempted to stop the vehicle. Thankfully the only other vehicle at the scene witnessed what was happening and managed to escape damage or injury.
We own a small store and my husband had pulled up to the ga tank to fill up the Jeep. He got out and proceeded to put gas in the tank when it suddenly jumped into reverse and sped backward. The Jeep was going at an excessive speed and the door was open, it hit a post and bent the door back. My husband proceeded to jump into the Jeep and applied the brakes and skidded to a stop. My husband pulled some muscles in his chest and bruised some ribs. I have contacted Chrysler and a consultant has been sent out, but in my calls to the company I have not been able to talk with anyone that can tell me what to do or where to call.
SUV put in park in drive way, exited SUV and walked around behind SUV to talk to child in yard, left the driver side door opened. Turned from talking to child to return to vehicle and noticed it was moving quite fast in reverse. Attempted unsucessfully to enter car from passenger side. Noticed SUV turning into safe direction from people, pets, and property and toward trees. Closed door on passenger side. SUV driver side door hit tree, bending the door completely forward into the front quarter panel and riping interior of door off. Luckily no one was injured, or more property damaged.
I left my job site, exiting at a gated driveway. I placed the car in park, or so I thought, and operated the parking brake. I then exited the vehicle with the motor still running, in order to close the gate behind the vehicle. As I turned back to the vehicle, after locking the gate, I immediately noticed that the "reverse back-up lights" were on. That was a positive indication that the vehicle's transmission was in "reverse" not "park." Luckily, the vehicle did not move towards me. I then re-entered the vehicle via the driver side door, and observed that the gear shift lever was actually in "reverse" confirming what was indicated by the back up lights being on. Puzzled that this happened, I attempted on several tries of shifting the gear shift lever to ascertain if I could recreate the same condition (I.e., of shifting into "park" by "feel" and actually stopping in "reverse" one position short of the "park" position). I was able to do so, that is, incorrectly stopping at "reverse." Since I drive this car at night most weeknights, I would normally shift the car into "park" by feel. Please note that I spent nearly six years servicing Jeep, trucks and other wheeled vehicles for the national guard as a reservist, and as such feel fully qualified to offer the following description of the problem. Suffice it to also point out that the parking brake will not hold the vehicle from moving while fully operational if the accelerator is pressed while the vehicle is in "reverse." The "defect" or shortcoming in this case, appears to be the result of a faulty safety button that is an integral part of the gear shift lever mechanism. I noticed a distinct pattern of the shift lever stopping at "reverse" as if in "park" if the button is not completely pressed while shifting the lever forward towards "park." The button mechanism has a range of motion that allows an incomplete protective action, stopping the lever at "reverse" one notch short of "park."
Consumer stated that vehicle was parked and idling. Transmission jumped out of park into reverse. Then vehicle jack knifed a trailer, which was hooked up to Jeep.
Vehicle went from park to rolling forward. I jumped in to brake but vehicle did not respond. Rolled forward hitting my house and kept going across lawn and hit neighbor's house. Airbags did not deploy. Cops did not report what I told them happened instead they wrote what they thought happened but the fact is that the vehicle moved when it shouldn't have, brakes didn't respond, and this shouldn't have happened. How can I put my family in this car even after they fix it?
Vehicle was idling in park gear, and emergency brake was activated. When driver walked in front of vehicle to adjust a real-estate sign vehicle started moving forward and pinned driver between sign and vehicle. Driver was bruised from being pushed into a post, and was forced to the ground when driver's left foot was ran over by the wheels. Driver was able to chase down vehicle, moving approximately 4 to 6 mp, on a broken foot and bring vehicle to a stop. Vehicle has not been examined to determine cause of problem. Reference investigation: Ea 01-017. Please provide any additional information / documentation.
While parked and engine was shut off, vehicle started rolling backwards for a distance of approximately 40 feet before driver was able to pull the emergency brake, and bring vehicle to a stop, dealership has not examined vehicle to determine the cause for this problem. Consumer stated that dealer could not find anything wrong.
Vehicle was in park, engine running/ emergency brake not applied. Consumer got out, and at that moment vehicle suddenly went backward. Vehicle hit garage door before consumer was able to jump in and shut off engine. No injuries. Damage to vehicle about $ $4500.
While driving and upon putting gear into park it slipped out of park into reverse and rolled backward into another vehicle. Please provide vehicle identification number, and any further information.
Consumer stated vehicle was in park with engine running, and emergency brake not applied, when vehicle suddenly went backward and hit a cement pole, and then hit vehicle. Consumer had neck surgery previously, and suffered neck injuries due to this occurrence..
Vehicle was parked with engine running, and emergency brake not applied. While fueling vehicle it shifted from park into reverse, and caught consumer's leg between driver's door and protective barrier of fuel pump. Property damage was $ 1555.oo, consumer suffered injuries to right leg. Vehicle was rented from enterprise.
PE 01-021/roll away in park: While parked and idling, vehicle inadvertently jumped out of gear and commenced to roll backward onto driver's foot while he was opening an entrance gate. Vehicle continued on into wooded area before stopping. Dealer and manufacturer were not notified at this time.
On the road in front of my house, I put my Jeep into park with the engine idling. I got out of the Jeep, walked up my driveway and picked up my newspaper. When I turned around I saw my Jeep roll up over the curb and across my front lawn. I ran after the Jeep and just as I was jumping into the driver seat, I was knocked out of the Jeep, when the driver's side door crashed into a street lamp post and smashed into me. My Jeep rolled down the road and through neighbor's yards for approximately.2 of a mile. My Jeep cashed into and damaged a cable and telephone utility box, two sections of a wrought iron fence, 2 sections of a wooden privacy fence, bushes, one tree, an electric outlet and two clapboards on the bottom of a house. When I finally caught up to my Jeep it was still idling and the gear shift was in park.
While idling car dropped from park to drive, pinning me against rear of garage and crushing snowblower. Car had to be in park for me to get out since car rolls when in gear without brakes.
A D V E R T I S E M E N T S
- Los Angeles, CA, USA