Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 6
Injuries / Deaths:
5 / 0
Average Mileage:
61,038 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee accessories - interior problems

accessories - interior problem

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2002 Jeep Grand Cherokee Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #4

Jan 122006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 57,700 miles


: the contact stated the vehicle has a dual heating/cooling system. The passenger side was putting out cold air and the driver side heated seat did not work. The dealership determined a part in the heater needed to be replaced.

- Cohasset, MA, USA

problem #3

May 232005

Grand Cherokee 8-cyl

  • Automatic transmission
  • 40,000 miles
Engine light came on my Jeep I took it to the dealership and they informed me the light is from a malfunction with the gas cap seal. Also the heater and A/C don't work and I had them look into it they said the main device inside the dash was malfunctioning and want to charge me over $850. Also my seat heaters don;T work anymore and again they said the heating pad failed. They refuse to repair the malfunctioning parts stating it's not cover in the warranty that ended 1 and a 1/2 month ago

- Sunnyvale, CA, USA

problem #2

Feb 212004

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 25,000 miles
The front heated leather passenger seat of my vehicle got so hot that it seriously burned my daughter who is a paraplegic. She sustained third degree burns to her buttocks and to her foot which was resting on the seat. She has undergone multiple surgeries to include skin grafts and she has had multiple admissions to the hospital.

- Marlton, NJ, USA

problem #1

Jan 012003

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 2,000 miles
Purchased November 2001, had two recalls for fuel system within two months, dealer told me there was previous recall fixed before I purchased. Engine safety warning light has come on and stayed on several days on seven (7) separate occasions. Dealer claims not to worry cannot figure out why. Plus seat heater went out and had to be replaced, interior heater stopped working except defrost. I believe they are all related and is why the engine safety warning light keeps coming on. Also to note--vehicle sways back and forth over small bumps, like riding a small boat in rough water.

- Mount Vernon, WA, USA

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