Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
19 / 0
Injuries / Deaths:
27 / 2
Average Mileage:
44,012 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2002 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

2002 Jeep Grand Cherokee Owner Comments (Page 1 of 22)

problem #430

Dec 222015

Grand Cherokee

  • 160,000 miles

A D V E R T I S E M E N T S

Hello, I investigate into a traffic accident in france involving a Jeep Grand Cherokee year 2002. The reason of the crash is unknown. The car crossed the road without any reason and crashed into a wall (the driver died in the crash). I was informed that this vehicle could be affected by inadvertent airbag deployment. I would like to know if it's possible to know the reason of orc degradation that you describe in the report # RQ14001 of May 29, 2014" how to detect the orc defect and how to see it" I would to know if the orc worked correctly or not and if the frontal airbag have been deployed before or after the crash. Thank you for your answers

- Castres France, AE, USA

problem #429

Nov 012016

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Roanoke, VA, USA

problem #428

Dec 212015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.

- Seffner, FL, USA

problem #427

Oct 212016

Grand Cherokee

  • 0 miles

A D V E R T I S E M E N T S

My car was at the dealership for R06/NHTSA 15V-046 recall 3 times since March 2015. Each time the item to repair the recall was on back order and recall could not be fixed. Continued calls to the dealer was "they will contact me when parts are available. The last time was on October 7, 2016 still unable to fix due to back order parts. What can I do"?"

- Lodi, CA, USA

problem #426

Oct 202016

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. While driving approximately 60 mph, the driver and passenger side air bags independently deployed and fractured the windshield. The vehicle was driven to the contact's residence. The contact sustained burns to the left arm, which required medical attention. The VIN was included in NHTSA campaign number: 15V046000 (air bags). The manufacturer was not notified of the failure. The VIN was invalid. The failure mileage was unknown.

- Sarasota, FL, USA

Search CarComplaints.com for these popular complaint phrases...

problem #425

Sep 282015

Grand Cherokee

  • miles
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact received an interim notice for NHTSA campaign number: 15V046000 (air bags). The dealer indicated that the vehicle was unable to be repaired until the manufacturer sent the second notification letter indicating that the parts were available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Beaver Dam, WI, USA

problem #424

Feb 022016

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.

- King Of Prussia, PA, USA

problem #423

Aug 012016

Grand Cherokee

  • 200,000 miles
At every stop there is a noise in the air bag compartmen

- Dallas, GA, USA

problem #422

Jan 282016

Grand Cherokee

  • 100,000 miles
The contact owned a 2002 Jeep Grand Cherokee. While driving 30 mph, the front passenger and driver side air bags deployed simultaneously. After the air bags deployed, the visibility was obscured and caused the contact to crash. The contact's neck and back were injured and required medical attention. The driver of the other vehicle sustained an inquiry to the jaw and back that required medical attention. The vehicle was towed to a dealer where the cause of the failure was not determined. The vehicle was destroyed. A police report was filed. The contact received notification of NHTSA campaign number: 15V046000 (air bags) after the failure occurred. The manufacturer was made aware of the failure. The failure mileage was 100,000.

- North Charleston, NC, USA

problem #421

Oct 172014

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Georgetown, IN, USA

problem #420

Oct 042014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution connect.

- Madison Heights, MI, USA

problem #419

Sep 222016

Grand Cherokee

  • 91,700 miles
The contact owns a 2002 Jeep Grand Cherokee. While driving approximately 20 mph, the driver and passenger side air bags suddenly deployed without warning or impact. There were no injuries. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 91,700.

- Aventura, FL, USA

problem #418

Feb 062016

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Billings, MT, USA

problem #417

Nov 162015

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Cape Coral, FL, USA

problem #416

Jun 012016

Grand Cherokee

  • 185,000 miles
The contact owns a 2002 Jeep Grand Cherokee. While driving approximately 40 mph, the contact crashed into the preceding vehicle. The air bags did not deploy. The vehicle received damage to the front end. A police report was not filed. The contact received injuries to the face, but did not receive medical attention. The vehicle was not diagnosed nor repaired. The vehicle was included in NHTSA campaign number: 15V046000 (air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 185,000. Parts distribution disconnect.

- Oglala, SD, USA

problem #415

Aug 152016

Grand Cherokee

  • 169,000 miles
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag light illuminated after the air bag recall repair was performed. The failure recurred, but was not diagnosed. The manufacturer was made aware of the failure and advised the contact to reach out to the local dealer that performed the recall repair. The vehicle was not repaired. The recall details were not provided. The failure mileage was approximately 169,000.

- Nunn, CO, USA

problem #414

Aug 022016

Grand Cherokee

  • miles
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Houston, TX, USA

problem #413

Jun 062016

Grand Cherokee

  • 140,000 miles
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the steering wheel and front passenger side air bags abruptly deployed while driving 65 mph. The vehicle was towed to the local dealer for further inspection. The vehicle was not repaired. The contact was not injured. The manufacturer was notified. The vehicle was not repaired. Prior to the failure, the contact received notification of NHTSA campaign number: 15V046000 (air bags). The manufacturer stated that the parts were unavailable. The approximate failure mileage was 140,000.

- Mentor, OH, USA

problem #412

Jun 282016

Grand Cherokee

  • 225,000 miles
The contact owns a 2002 Jeep Grand Cherokee. While driving 40 mph, the air bag warning light illuminated. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 225,000. Parts distribution disconnect.

- Suffern, NY, USA

problem #411

Jun 262016

Grand Cherokee

  • 174,059 miles
The contact owns a 2002 Jeep Grand Cherokee. While the vehicle was stationary, the air bag light remained illuminated. The vehicle was previously repaired per NHTSA campaign number: 15V046000 (air bags). The manufacturer was not made aware of the issue. The failure mileage was 174,059. Updated 09/23/16

- Mount Shasta, CA, USA

Read the next 20 complaints »

Not what you are looking for?