This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Interior lights stopped working on 2004 Jeep Grand Cherokee Laredo. River oaks Jeep replaced right front door harness June 13, 2006. Same problem again and wire in front door post harness repaired by chuck nash Jeep in san marcos January 13, 2009. Same problem again and repaired by bluebonnet Jeep in new braunfels August 20, 2010. The wires in the harness are too short and break with the action of the door. Was told by bluebonnet this is a common failure with this vehicle but Chrysler Jeep refuses to recall these vehicles. This is a serious fire hazard. I spoke with a Chrysler customer service representative about this and another problem but she seemed unconcerned. Internet research showed many complaints about this problem.
2004 Jeep Cherokee, twice now the fuse to the fuel injector has blown within a month rendering the car undrivable. Going down the road the car cuts off, you cannot steer it, and the brakes seem not to work well at all, you practically have to stand on them. This nearly got me hit today going through a red light. The first time it happened, I was going down a hill and barely got the car stopped before hitting a tree. I had it towed to a mechanic, he changed the fuse and thought that it was ok, until today. Two years ago, the wiring to the windows and door locks quit working and had to pay to have that replaced, there is definitely something not right with these vehicles. Years ago, I had an acceleration problem, got stuck, finally got control of it, and the check engine light stayed on, took it to the dealership, they said they couldn't find anything wrong, never could tell me why the check engine light had come on after this occurring.
The electrical system is not working on my 2004 Jeep Grand Cherokee. The gauges for the seatbelt and air bag stay on. The power windows and break lights work sporadically. I have taken my vehicle to various service providers to check it and I keep getting the same results. The symptoms are fixed temporarily. I have contacted Jeep without success and they have no record of any recalls on this type problem.
2004 Jeep Grand Cherokee with 46,636 miles out, no power in driver door to the door locks, extra mirrors or dome lights. Broken wire was found in wire boot between door and auto body. Wire failed due to metal fatigue of faulty wire that should have never been used in this location.
Car keeps cutting off while driving. Has done it several times on highway, rural roads and main roads. It has caused me to almost have several wrecks. When the car cuts off, I lose all power. I have been stranded several times with my autistic son. I have had to walk back home or get someone to come get me if it was further away. I have had to use someone car because I am afraid it will do it and I will wreck. After a while it will start again, but does the same thing over and over again. It started off about 1 month ago when I would just crank the car and the first time it would not crank but the 2nd time it would. In the last 2 weeks I have been stranded or be driving and have to put it in neutral to see if it will crank. It does and then I put in drive. It cuts off again. I have to pull over to the side of the road no matter where you are and sometimes if you are going on the highway at the speed and your car cuts off, you lose power and could easy wreck. If I was to pull out and it cut off, I could be hit and killed or a family member in the car with me. I was stranded across the street about 2 weeks ago and I was across the street from a Jeep dealership. A gentleman came over and brought some equipment when I told him what had happened and he told me that the crank shaft sensor went out. There is a recall on that part but not on mine. I have talked to the daimler Chrysler on December 29, 2009 and told them of the incident and was given a case number and was told someone would call me back. A gentleman did call back and left me a message that they had made a decision. I was not at the phone at the time he left the message. He left his name and number and I have called back. He was suppose to call me back the following day and he did not.
- Siler City, NC, USA
Search CarComplaints.com for these popular complaint phrases...
This is my 2nd brand new Jeep Grand Cherokee I had a 1994 and now have 2004 in both vehicles after a while it seems from opening the doors wires get pinched and the electric windows start to not work properly door locks don't work properly and I think it is no coincidence it has happens to both vehicles inability to lock doors or roll the electric windows up or down is a real safety issue especially in inclement weather or inability to lock doors at times with the crime element please reply to my message asap I have had it fixed 1 time and it didn't last long I this issue needs to be addressed I have 2 of these vehicles and it has happened to both of them a coincidence I don't think so.
During winter months, heat shuts off and turns cold. This happened during a snowstorm and I could not defrost the windshield. I consider this a serious safety issue. I had to stop engine, wait 5 minutes and start engine again. This has happened every time the car is driven. In the summer months, the reverse happens. Suddenly, the air conditioner suddenly throws out hot air.
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that when attempting to start the vehicle it exhibited a no-start condition. The vehicle was towed to the dealer for inspection. The technician concluded that the cause of the failure was the crank shaft sensor. He then added that his VIN number was excluded from recall # 04V112000 (electrical system: Starter assembly), so the component would have to be replaced under warranty. The failure and current mileages were 71,000.
I got a 2004 Jeep Grand Cherokee Laredo 6cyl and having a few issues one is the #6 keeps saying bad injector car skips and stalls been in the shop 4 times in last month replaces #6 fuel injector and the throttle positions switch and all sparkplugs and now going back to shop check engine light on same code again getting costly then the wires on window has to be fixed 2 times and cost from my pocket again.
The contact owns a 2004 Jeep Grand Cherokee. When the contact started the vehicle, she noticed that all of the interior lighting illuminated. When she turned off the lights, all of the illuminated equipment failed, including the power windows and locks. The failure prevents the contact from viewing the instrument panel, which makes it impossible to view the speedometer and fuel gauge while driving at night. The vehicle has not been inspected or repaired. The contact called the manufacturer and was informed that no compensation would be offered because there were no recalls. The failure mileage was 92,000 and current mileage was 100,000.
2004 Jeep Grand Cherokee was damaged by a fire due to the safety recall F17. The consumer stated the day he picked the vehicle up, the seats were still not functioning properly due to the fire damage to the wiring and module. The drivers seat was not reassembled correctly and the lumbar support hit the consumer in the center of his back. After a close examination at a local repair shop, the consumer was told there was no evidence the passenger seat recall was ever addressed. The following morning, the battery was dead, the parking and signal lights continued to burn out and periodically the dash lights and power windows did not work. It was determined that both seats had additional fires and internal heat damage.
Drivers' door controls for windows, locks, quit. Courtesy lights did not turn off. Took to dealership. Found wires broken, in boot, coming from frame to door. Had to pay for repairs.
2004 Jeep gr Cherokee stalls briefly, initially above 60 mph but becoming more frequent and now from 40 mph. Dealer (moothart Jeep/cerritos Dodge) has inspected but finds no "fault codes" and as a result takes no action. They and Chrysler 800 line's answer is 'wait for it to quit completely and tow it in". going on for four plus months with no answer in sight.
The contact owns a 2004 Jeep Grand Cherokee. While the vehicle was idling at a traffic light, the contact smelled something burning and rolled down the window. He noticed that the odor was not coming from outside of his vehicle, so he continued to drive. Approximately 30 seconds later, he felt a burning sensation on his lower back. He pulled into a parking lot and observed a hole in the driver's seat surrounded by an orange ring. There was a charred mark on his leather belt and the seat was smoking. The dealer and the manufacturer were not notified. The cause of the failure was not determined. The current and failure mileages were 66,800. Updated 04-17-09 updated 04/20/09.
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the heater blows cold air. The vehicle was taken to the dealer and they charged $97 for a diagnostic, but could not locate a failure code. She took the vehicle to aamco and they changed a hose and cleaned the vents; however, the failure persisted. She took the vehicle to a private mechanic, who replaced the thermostat and stated that the instrument panel main circuit board failed. A report was filed with the manufacturer and assigned reference number 18091070. The manufacturer stated that the mileage exceeded the warranty; therefore, they would not assist with the repair. The vehicle has not been repaired. The failure mileage was 82,000 and current mileage was 83,000. Updated 12/22/08. The consumer stated the heat didn't work, but the thermostat would get warm. The dealer informed the consumer that the blender and circulation board needed to be replaced. Updated 12/23/08.
The contact owns a 2004 Jeep Grand Cherokee. When bringing the vehicle to a stop, the RPM's dropped below 5 mph. The vehicle also began shaking and shut off. The vehicle immediately restarts, but if the contact does not immediately accelerate, it will stall again. The vehicle has been to the dealer on three occasions and they have been unable to diagnose or repair the vehicle. The failure mileage was 50,200. Updated 10/14/08. The dealer stated idle air control motor was bad, however the consumer continued to experience stalling problems. The consumer no longer owns the vehicle. Updated 10/15/08.
The blend doors on the HVAC system do not always function and will blow cold air in the winter and hot air in the summer. This happens when the "auto" mode is activated. 1999-2004 long history of failure and afraid that if I continue to use mine will also fail and will either have to repair myself with approx 8 hours of labor and of course the price of the repair unit or have to pay even higher price to Jeep (Chrysler) to have a known defect repaired at my cost.
Loud creaking sound coming from its underside when you turn on your ventilation. There creaking from the dash seconds after shutting the engine off. There strange numbers popping-up on your climate control display. Cold blows from one side of the dash even when the heat is turned on.
: the contact stated while parked and running with the seat belt unbuckled, the heater was turned on for the passenger seat and within 10 to 15 seconds, the seat caught on fire. The heater was turned off, and both occupants sustained minor injuries. The service dealer was contacted, but could not identify the problem.
: the contact stated the heating unit on the passenger seat caught fire. The vehicle was parked when the contact heard fire trucks. The vehicle was full of smoke. There were flames coming from the passenger seat. A representative from daimler/Chrysler came out to inspect the vehicle. The fire department was notified and determined the fire was of an electrical nature. The contact reports having no problems with the vehicle prior to the incident.
A D V E R T I S E M E N T S
- Canyon Lake, TX, USA