Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
25 / 2
Injuries / Deaths:
22 / 1
Average Mileage:
23,727 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2004 Jeep Grand Cherokee Owner Comments (Page 14 of 14)

« Read the previous 20 complaints

problem #3

Mar 032006

Grand Cherokee

  • miles


Driving on highway approx 40-60 mph and collided with vehicle. The front end our of ours and the rear end of there vehicle were destroyed. None of our air bags popped out and the company is not taking responsibility for the defects. Our vehicle was repaired before the company sent out their representative came to inspect the vehicle. They found nothing wrong duh the vehicle had already been repaired. We are now suffering anxiety, panic attacks and depression from this accident that had our 1 year old involved.

- Ottawa, KS, USA

problem #2

Feb 072006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 50,000 miles
My wife was driving my 2004 Jeep Grand Cherokee freedom edition to work at 6:20 am. A vehicle approaching her (traveling in the opposite direction from where she was traveling) lost a tire. She was traveling at around 60 miles an hour and the other driver said he was traveling about the same. The front driver side tire of the other vehicle came off and struck the Jeep in the front driver side. The plastic cover shattered, foam underlay crushed and broke away, and the steel bumper was smashed. However, the frontal impact airbags did not deploy.

- Gahanna, OH, USA

problem #1

Apr 212004

Grand Cherokee

  • miles
Consumer's son was pulling into driveway when gas pedal got stuck. This caused him to spin out of control, knock down a fence, and then keep going, ending up chopping down a very large tree. Upon impact, air bags did not deploy. Driver and son sustained bumps on the heads, but there were no serious injuries.

- Bloomfield, NJ, USA

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