This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the rear door handles had fractured and detached from the vehicle. The dealer inspected the door handles and advise that the failure was normal wear and tear. The contact spoke to the manufacturer and was told that the door handles were not covered under warranty. The failure mileage was unknown but the current mileage was 80,000. Updated 10/27/2011
All four inside door handles have crumbled and fallen completely apart, a potential for a significant safety issue may occur. Based on my research this issue seems to be very common for 2005-2007 Jeep and the cost to fix the problem is excessive, a national recall should be issued.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the driver side door handle detached as the contact attempted to enter the vehicle. The vehicle was taken to the dealer who advised that the handle would need to be replaced and the contact would have to purchase the necessary parts needed for repairs. The manufacturer was notified of the failure who offered no further assistance. The failure mileage was 50,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that both rear passenger and driver side door handles were fractured. The contact took the vehicle to the dealer and was told that the failure was common, but there was no coverage or recalls for the failure. The dealer also advised that the part had been redesigned by the manufacturer approximately seven times in order to correct the failure. The failure mileage was 80,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the rear driver side door plastic housing fractured. As a result, the contact was unable to open the door from the inside. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not under warranty. The vehicle was not repaired. The failure and current mileage was 98,700.
- La Plata , MD, USA
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Interior door handles cracked, loose, and about ready to break off. If an accident/fire were to occur, it would leave interior occupants trapped inside the vehicle if you pull on the handles too hard. This is definitely a case of poor construction/design. Needs to be addressed.
Rear door pockets completely cracked and broke out, making it impossible to open doors from the inside. Front door pockets are cracked and broken also but not completely yet. Purchased vehicle used from dealer on December 2008 at 33000 miles vehicle is in excellent condition accept for door pockets. Contacted manufacture on safety issue and made complaint over phone, never received a response from manufacture.
Vehicle stalls at random, and looses power steering capability, can cause a crash on windy roads. Very scary. Has been to dealer multiple times in Arizona and has not been able to fix. They tried to fix it under warranty and under extended warranty from Chrysler. Also when vehicle stalls looses power, can't immediately open windows or doors. Doors on this vehicle also interior handles all were broken prematurely right after warranty expired at 48000 miles. This second problem is so common that dealer doesn't have part in stock, factory back order and Jeep won't fix it. This second problem is a safety issue as well because can't open door, with handle from inside in AZ 110 F can be deadly, or during a crash or fire
I have a 2005 Jeep Grand Cherokee limited. I just hit 50,000 miles, and it is sporadic at best that I have passengers in the rear. I have kept my vehicle in immaculate condition. However, both of my rear door handles are completely broken. I have to open the doors from the outside. My front two door handles are cracked with pieces missing but still operational for the moment, but I'm sure it's only a matter of time. If I were in an accident and rendered unconscious my rear passengers have no way of exiting the vehicle in case of fire or other event would require a quick exit. This is absolutely a safety hazard due to a manufacturer defect.
The front passenger door handle on my 2005 Jeep Grand Cherokee has broken off and is unusable., the plastic supporting the interior door handle has broken, leaving the handle unmounted and useless the other three are cracking and will be breaking off soon. The handles and the supporting door frames are all cracking in the same location and the handles then fall off. The manufacturer has been unwilling to accept responsibility for the issue. They declined my claim with my 100,000 mile 7 year maximum care upgrade extended warranty. At first they offered (then retracted) a goodwill gesture of covering all but $500 for the replacement. They do not consider this a safety issue! this is an unacceptable safety hazard. I hope you will address as a recall before someone is seriously injured because they cannot get out of the vehicle.
Last year I began noticing that plastic pieces were falling from the back cover of the interior door handles. I took the vehicle to the dealer to see if there was a recall on these vehicles since I consider that this was a safety issue. The handles are completely loose and I have to stick out my arm to open the doors from the outside. I don't even want to imagine what could happen if in an accident. The cost of repairing this is approximately $2,000 since it is necessary to purchase the interior door panel.
The casings behind the inside door latch began to gradually deteriorate until all four door casings cracked which resulted in difficulty exiting the vehicle. Three of the four handles have broken off completely, rendering the doors useless.
The inside plastic that mounts the door handles continues to crack and break away leaving the handles unmounted. This must be a safety hazard because any point in time the handles could stop functioning leaving the driver and passengers trapped inside. Once this plastic broke away it was almost impossible to open the door from the inside.
Have a 2005 Jeep Grand Cherokee. The interior door panels are all cracked and handles to open the doors are beginning to break. This car is used primarily as a single passenger car, back doors are rarely used yet still are breaking.. if there is ever an accident and those doors are the only escape route, they may render the passengers trapped in the car.
All 4 plastic interior door handle brackets/inserts in 2005 Jeep Grand Cherokee limited (4.7L) have disintegrated, making it impossible to get out of car w/O reaching outside.
Within weeks of the purchase of this vehicle on 1/06, paint on bumper began to have small chip marks. As of 7/06 I have noticed more chip marks and also a rub mark where the paint has just rubbed off easily, with no structure damage to the bumper. Also paint nubs ( bubbling) around door handles and paint is coming off of driver door handle at creases. It seems as if paint is poorly applied.
A D V E R T I S E M E N T S
- Corpus Cristi, TX, USA