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really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
65,300 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Jeep Grand Cherokee body / paint problems

body / paint problem

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2005 Jeep Grand Cherokee Owner Comments (Page 1 of 6)

problem #105

Sep 012012

Grand Cherokee

  • 50,000 miles


Interior door latch on rear driver and passenger side door completely broke off and drivers side front door latch beginning to crack around plastic and incur same problem. This is a huge safety issue in case of accident or fire one would be trapped inside vehicle unable to exit presumably dying from injuries. This is an obvious on going problem with the Jeep Cherokee and I feel Chrysler needs to own responsibility for this and incur the expense of all repairs.

- San Diego, CA, USA

problem #104

Jun 132016

Grand Cherokee

  • 99,000 miles
The plastic surrounding the interior door handles on 3 of the doors has broken away. One of those doors now cannot be opened from inside the vehicle. This issue could be very dangerous if there is a wreck and/or fire that the occupant needs to exit the vehicle quickly. A quick search on the internet reveals that this is a huge problems in models 2005-2010

- Lexington, NC, USA

problem #103

Jun 102014

Grand Cherokee

  • 73,483 miles
3 out of the 4 interior door handles in my 2005 Jeep Grand Cherokee limited have severely cracked and are even missing parts of the panel. During my research online I have found that I am no where near the only one having this issue with these models and it appears to be a manufacturer defect.

- Topeka, KS, USA

problem #102

Jun 202016

Grand Cherokee

  • 137,000 miles


Interior door handle assembly has cracked on all 4 doors (handle has completely fallen off on right rear passenger door) and handles are now inoperable. This is a huge safety hazaard. Driver and passengers are unable to open doors from the inside. If in an accident there would be no way for the occupants of this vehicle to easily exit. Jeep/Chrysler does not acknowledge that this is a known problem on this vehicle. The only option available is to replace the entire interior door panel which is approximately $700+ per door. This is absolutely absurd. Jeep/Chrysler needs to recall these vehicles and fix this issue before someone is killed because they are trapped inside a vehicle whose doors will not open from the inside.

- Suwanee, GA, USA

problem #101

May 072013

Grand Cherokee

  • miles
The trunk door for this car does not stay open and hits your head of can close on your hand if you are not careful. I have taken it to the dealer and they told me that the parts that hold the door open need to be changed (they look like hydraulic arms).

- Oakland, CA, USA

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problem #100

Apr 302016

Grand Cherokee

  • 163,415 miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the front driver's side interior door handle completely fractured with numerous cracks. The contact lowered the window glass to access the exterior door handle in order to exit the vehicle. The front passenger's side interior door handle and both rear interior door handles exhibited excessive cracks. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 163,415.

- Wheat Ridge, IN, USA

problem #99

May 052015

Grand Cherokee

  • 88,000 miles


Driver and passenger interior door handle broke off in our hand will trying to open the door, these happend 4 months apart, this is a high priorty saftey issue have to roll down the window to open the door, god forbid we get in an accident and cant roll down the windows to get out, help

- Camarillo, CA, USA

problem #98

Jan 222016

Grand Cherokee

  • 107,259 miles
When opening up the right rear passenger door, the door latch broke off in my daughters hand. No force able opening had been done, this was in a parked position stopped in a parking lot stall. I do not allow any passengers on this side for fear of not being able to get out in case of an emergency.

- Marietta, OH, USA

problem #97

Jan 052015

Grand Cherokee

  • miles
Driver's side door handle came apart. Replaced door handle. Now the two back seat door handles are coming apart. This is a safety hazard in that if there is an accident, there is no way for the passengers in the back to get out. Especially a problem if there are children sitting in the back. It never should be that all door handles on a car come apart.

- Yonkers, NY, USA

problem #96

Nov 152015

Grand Cherokee

  • 139,718 miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the door handle was fractured. In addition, the contact mentioned that water was entering the vehicle through the range door gasket. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 139,718.

- Milford, DE, USA

problem #95

Jan 192016

Grand Cherokee

  • 37,000 miles


Three of my inside door handles broke off, called Jeep thay only sell the door panel about $600 for one door panel installed I think Jeep needs to recall to fix this problem thanks wally tubilewicz.

- Bartlett, IL, USA

problem #94

Sep 012015

Grand Cherokee

  • miles
The right rear door handle has broken off making it impossible to open the door from the inside. The plastic that the handle mounts to has completely disintegrated and the right front door is starting to do the same thing. The vehicle is otherwise in excellent condition and has been impeccably maintained. After researching this issue I found that this appears to be a chronic problem. This is a serious safety concern as it is impossible to exit the vehicle from these doors.

- Orlando, FL, USA

problem #93

Oct 192011

Grand Cherokee 8-cyl

  • miles
All 4 door handles of my 2005 Jeep Grand Cherokee are broken. The 2 rear handles are completely broken off so the doors don't open from the inside. The 2 front handles are basically hanging by a thread. It's definitely a safety issue-if anyone, especially kids, were in the backseat they would not be able to escape during an accident. While researching the recent ignition recall, I stumbled on many, many people with the same door handle problem - I thought our car was just a lemon! the cost to fix one door is $700 and certainly not in the budget so we've had to live with it! the potential safety risk of this should be of great concern and Jeep should be required to fix it!! thank you.

- Hoboken, NJ, USA

problem #92

Oct 232015

Grand Cherokee

  • miles
3 of the interior door handles are cracked, the driver and passenger door handles and rear driver side passenger, this is a dangerous safety issue, if handle completely breaks in an emergency situation passengers would not be able to exit the vehicle causing serious injury or death.

- Dublin, CA, USA

problem #91

Sep 102015

Grand Cherokee

  • 139,845 miles
My inside door handles are cracking and collapsing. The plastic is defective and does not last. I now open my driver door by rolling my window down and opening it from the outside. I went to moore Chrysler Jeep in peoria AZ and they took pictures but they came back and said they will not be fixing this because its out of there good will period. This is not ok, there are 1000's of people with the same exact problem! I believe they should fix this for free!

- Glendale, AZ, USA

problem #90

May 012015

Grand Cherokee

  • 230,000 miles
All four door handle assembly system are gone 100% crumbled !! the handles are just hanging there. Any passengers in back seat can't get out of vehicle and according to my research this is a problem with thousands of these vehicles... the door handle casing assembly should be recalled immediately or do you just wait for someone to perish from not being able to open these doors??

- Glen Mills , PA, USA

problem #89

Aug 132015

Grand Cherokee

  • 113,000 miles
When opening the passenger side door I noticed it was cracking. I just purchased the car used and found that all 4 door have the same issue though the back doors are far worse. This needs to be repaired asap. And Jeep will not cover the cost for repair as it's not on their recall list. It can result in injury if there is an emergency and the passengers cannot open the doors

- Westborough, MA, USA

problem #88

Jun 272015

Grand Cherokee

  • miles
I drove into an advance auto parking and when I was driving the car seem to accelerated and I could not turn the wheel on the car I tried to push the brakes to stop the car but the braking system was not working. I could not turn the wheel and the braking system was not working and I started to panic. My car ran right into a metal pole and totaled my car. The police at the seen told me and my husband that the impact that the vehicle took, the airbags should of came out, but they did not. My car is totaled and the body of the car in the front is split in half.

- Newton, NC, USA

problem #87

Jun 012015

Grand Cherokee

  • 80,130 miles
I own a garage kept, 2005 Jeep Grand Cherokee limited 2wd with approximately 80,000 miles. 3 of the 4 interior door handles are severely cracking making it difficult to open the door. This is a safety concern because once they full break, the door in unable to be opened from the interior. Cost to repair each door is over $800. I contacted Jeep customer support on 6-22-15, but was told this was not a known issue and that there was no assistance they could provide in repairing the door. This is a well documented safety issue and needs to be address so that consumers can get assistance in dealing with the safety problem.

- Lilburn, GA, USA

problem #86

Jun 102015

Grand Cherokee

  • miles
The inside driver door handle assembly has cracked and broken thus rendering the door a safety hazard should the driver need to exit the vehicle quickly. I contacted Jeep and the only solution is to replace the entire interior door panel at a cost of $700 plus. This seems to be a pretty common defect with this model as well as the Jeep commanders.

- Richmond, VA, USA

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