This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The vehicle typically stalls while driving at highway speeds but has stalled on city streets. When the vehicle stalls I am able to turn the ignition back on and drive. I have had the P41 / NHTSA 14V-438 recall and this did not resolve the issues. It is stalling even more often now. I have had this issue for the last 3 years I have owned the vehicle. I have taken it in for repair to 3 different repair shops not including the recall and it is still not fixed. This is a major safety concern. The vehicle stalled one particular time and I was almost hit by a bus on the highway. When the vehicle stalls you lose power steering and I was lucky enough to make it out of the way. The current mileage is approximately 132,500.
The following events happened over a period of 2 weeks. When in motion on highway, instrument panel lost power, then came back on and all control panel lights lit up, then went off. While in motion on highway, instrument panel went blank--cycled on and off several times then returned to normal. When engine was off, ignition was off and key was out of ignition, lights were turned off, headlights turned on and off twice for no reason. While driving on highway on slight incline, engine lost power for a few seconds then returned to normal. Vehicle has been to a certified Jeep repair shop and they could not find the problem. (see attached)
- Milford, IA, USA
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The contact owns a 2007 Jeep Grand Cherokee. On several occasions, the vehicle failed to start. The contact stated that it took several attempts to start the vehicle. The vehicle was repaired under NHTSA campaign number: 14V438000 (electrical system). The failure only occurred after the recall remedy was performed. The vehicle was taken to the dealer on several occasions; however, the dealer was unable to produce a fault code. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 173,000.
Vehicle has been to dealership four times for the same problem. After driving longer than 10-15 minutes turning the Jeep off and trying to restart within 5-10 minutes it won't start. Let it sit for minimum of 20 minutes will start. The relays get very warm but after cooling, the car starts. Dealership has zinged us for a new starter, it didn't need, a new PCM, it didn't need. Testing my own theory 3 consecutive times in one day, drove the vehicle at least 30 minutes. Turned off and attempted to restart (as you would a quick trip to the store) and nothing but waiting each time, car starts after cooling. Picked up the Jeep two days ago from dealership who had it 18 days trying to fix it (3rd time)and the first trip that day resulted in another occurrence of the same problem.
2007 Jeep Grand Cherokee. Consumer writes in regards to vehicle ignition switch recall notice issues. The consumer stated she eventually had to go to another dealer, to get the vehicle fixed.
I have waited over 2 years for a recall on my ignition switch. P41/nt htsa 14V-438. I want T O know when I can expect this corrected? I have called the local dealerships every 3 months to hear " we are still waiting for the parts".
On several occasions, while coming to a stop the engine shut itself off for no reason. It then repeatedly tried to restart itself, even with the key in the "off" position. When this happens power steering is lost causing hard steering. The dealer performed the ignition switch recall claiming that would resolve the problem. This problem continued after the recall repair was performed.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that NHTSA campaing number: 14V438000 (electrical system) exceeded a reasonable time for repair. The dealer placed the contact on a waiting list. The contact was number one hundred. The manufacturer was not notified. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
For over a year now, I have been receiving notices about a Jeep safety recall and I have called several different states seeking the ignition switch and no one has it. I have recently experiences two separate driving occasions where I've completely lost engine power and power steering assist; it's really scaring me and I don't feel safe in the vehicle, especially with two small children in tow as this is my family car. The consumer referenced recall # 14V438000. Updated 03/10/16.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle would not start. After pressing the push start to operate the vehicle, it would function for approximately five seconds and then lose power. The failure occurred without warning. The vehicle was not diagnosed or repaired. Prior to the failure, the vehicle was remedied according to NHTSA campaign number: 14V438000 (electrical system). The manufacturer was notified of the failure. The failure mileage was approximately 105,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2007 Jeep Grand Cherokee. While driving 10 mph, the vehicle lost power without warning. The vehicle was able to restart. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
The contact owned a 2007 Jeep Grand Cherokee. While driving approximately 15 mph, the vehicle stalled without warning and crashed into an embankment. A police report was filed and there were no injuries sustained. The manufacturer was notified of the failure. The vehicle was destroyed. The VIN and failure mileage were unknown. Updated 04/08/16
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). When the contact went to start the vehicle, the ignition switch failed without warning. The failure was consistent. The vehicle was taken to a dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The contact stated that the failures occurred after the recall repair was performed. The manufacturer was notified of the failure. The failure mileage was approximately 117,638. Updated 04/08/16
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle failed to start sometimes. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was 55,000. Updated 04/14/16 updated 04/19/16
A D V E R T I S E M E N T S
- Cleveland, OH, USA