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10.0

really awful
Crashes / Fires:
1 / 7
Injuries / Deaths:
2 / 0
Average Mileage:
8,957 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Jeep Grand Cherokee electrical problems

electrical problem

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2013 Jeep Grand Cherokee Owner Comments (Page 2 of 9)

« Read the previous 20 complaints

problem #147

Nov 102015

Grand Cherokee

  • 17,000 miles

A D V E R T I S E M E N T S

I am afraid to drive my vehicle. The first issue happened a few months ago, the car refused to start and had to be towed to the dealership to get fixed. There was an electrical fault, and could have happened at any point. Currently the vehicle has been at the dealership since November 10th. The vehicle hesitates before moving forward when I step on the gas, then something engages and it jumps forward. Sometimes it comes to a stop before it rapidly accelerates. The Jeep has been at atlantic Jeep for almost four weeks and the dealer has not been forthcoming in explaining what is going on. They can't seem to figure it out themselves and I am in fear of driving this car in the future if the same problems occur. There seems to be a big risk of having a crash with the issues described above. This happened on highways, streets, slow or fast didn't seem to have an affect. This has been a major issue, and is very scary for me as a driver.

- Farmingdale, NY, USA

problem #146

Nov 152013

Grand Cherokee

  • 35,000 miles
The contact owns a 2013 Jeep Grand Cherokee. While driving approximately 45 mph, the front passenger side headlight failed to illuminate intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the headlamp needed to be replaced. The vehicle was repaired on two separate occasions, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 35,000.

- Rome, PA, USA

problem #145

Jul 012014

Grand Cherokee

  • 25 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the vehicle experienced unintended acceleration and still moved even when the brake pedal was depressed. In addition, the vehicle locked independently and could not be unlocked manually. The contact also stated that the vehicle could not be manually turned off. The failure recurred over twenty-one times. The vehicle was taken to the dealer where it was diagnosed that the temperature gauge needed to be replaced. The vehicle was repaired however the failure recurred. The manufacturer was notified of the failure. The failure mileage was 25.

- Lemoore, CA, USA

problem #144

Jul 152015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Jeep Grand Cherokee. While driving at an unknown speed, the steering wheel seized without warning. The contact pulled over and discovered that the power steering belt was fractured. The vehicle was taken to the dealer where the power steering belt was replaced. On another occasion, while driving approximately 25 mph, the vehicle stalled and the check engine warning light illuminated. The vehicle was not diagnosed or repaired. After being serviced under NHTSA campaign number: 15V115000 (electrical system), the vehicle failed to start intermittently and the check engine warning light illuminated. The manufacturer was notified of the failure. The failure mileage was unknown.

- San Leandro, CA, USA

problem #143

Jul 152015

Grand Cherokee 4WD 8-cyl

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Update 01/13/16 MA updated 01/25/16.

- Marathon, FL, USA

problem #142

Oct 262015

Grand Cherokee

  • 44,000 miles
I was driving my 2013 Jeep Grand Cherokee on a city streetwhen my eyes and throat started burning. My 10 month old infant began to cry as I realized smoke was filing the cabin. I panicked, and pulled over, turned off the car and immediately took my baby out of the car. We remained in the side of the road for assistance. I continued seeing smoke coming out of the right side of my car. When assistance arrived, I realized the right visor had caught on fire and a result was burned with a black hole. I took my Jeep to the dealership on January 6, 2015 to get it serviced for recall P 36, which is related to the sun visor wiring. I was told by the dealership, that the recall had been completed. I contacted chyrsler customer support after my Jeep was on fire and filed a complaint. The representative was so rude and told me it would take 2-3 business days to get my case reviewed. This was not a surprise, as I have dealt with Chrysler customer service in the past and have never had a good experience. I feared for my safety as well the safety of my infant. I refuse to drive that car, and was told by the customer representative that I shoukd take it to the dealership. Why they would suggest that ? I don't know. I don't feel safe and now I am car less as I wait for someone to review my case.

- San Antonio, TX, USA

problem #141

Oct 052015

Grand Cherokee

  • 63,806 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Jeep Grand Cherokee. While driving 25 mph, the vehicle shut off and lost power without warning. The vehicle was placed in park, restarted, and taken to a local dealer where the failure was unable to be duplicated. The failure recurred and was not remedied. Prior to the failure, the vehicle was repaired according to NHTSA campaign number: 15V115000 (electrical system). The manufacturer was not notified of the failure. The failure mileage was 63,806.

- Virginia Beach, VA, USA

problem #140

Dec 012014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V391000 (electrical system), 14V634000 (electrical system) and 15V115000 (electrical system), however, the parts to perform the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Hawley, PA, USA

problem #139

May 082015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Newnan, GA, USA

problem #138

Oct 012015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V115000 (electrical system); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Florence, SC, USA

problem #137

Sep 012015

Grand Cherokee 4WD 6-cyl

  • miles

A D V E R T I S E M E N T S

2013 Jeep Grand Cherokee. Consumer writes in regards to totally integrated power module recall notice issues. After arriving to the dealer for a scheduled appointment, the consumer was informed the part was not available.

- Toms River, NJ, USA

problem #136

May 012015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Turlock, CA, USA

problem #135

May 222015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.

- Elkhorn, NE, USA

problem #134

Aug 032015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure.

- Oceanside, NY, USA

problem #133

May 292015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V115000(electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Guaynado, PR, USA

problem #132

Jul 062015

Grand Cherokee

  • 33,000 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while attempting to start the engine, the vehicle failed to start. The contact stated that it took several attempts before the vehicle restarted. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 33,000.

- Madison, NH, USA

problem #131

Apr 102015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part was not available for an extended period. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure.

- Chicago, IL, USA

problem #130

Jun 012015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Laceyville, PA, USA

problem #129

Feb 152015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Stanley, VA, USA

problem #128

Feb 262015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Macon, GA, USA

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