10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
36,927 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Jeep Grand Cherokee steering problems

steering problem

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2013 Jeep Grand Cherokee Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #4

Sep 252013

Grand Cherokee 6-cyl

  • 7,500 miles

A D V E R T I S E M E N T S

While making a 3-point turn the power steering failed with the steering wheel turned all the way to the left. An unfamiliar warning light appeared on the dash (which was not identified in the manual or on-line) consisting of a red steering wheel over 2 red lines. Everything else seemed to be working. I grappled with the wheel to finish the turn, then turned the engine off. After re-starting, the power steering was working again. I had it towed to the dealer because I was afraid it would happen again. They reportedly found a corroded lead to the "power steering module" (even though the car is only 7 months old) because "the screw connecting the lead had not been greased properly prior to installation."

- Brookline, MA, USA

problem #3

May 242013

Grand Cherokee

  • 1,200 miles
Lost all power while driving on highway on Friday of memorial day weekend. Lost brakes and steering too. Luckily was able to coast to a stop on the shoulder. Tried to restart multiple times, and starter just whirred over and over and over. I couldn't even do anything to stop it from attempting to start. It would ultimately give up. Roadside assistance sent a tow. The next day at the dealership it started, but it's still there for the long holiday weekend. Luckily I wasn't towing my travel trailer. I'm afraid to drive it as I've read of many instances similar to this recurring many times.

- Soldotna, AK, USA

problem #2

May 032013

Grand Cherokee 6-cyl

  • 2,600 miles
The contact owns a 2013 Jeep Grand Cherokee limited. The contact stated that while making a right turn the steering failed and the brakes failed to stop the vehicle. This caused the contact to have a head on collision with a tree. The contact received chest injuries from the air bag deploying and an injury to the shoulder. The vehicle was towed from the scene of the accident and was scheduled to be inspected. The failure and current mileages were 2,600.

- Mechanicsberg, PA, USA

problem #1

Jun 112012

Grand Cherokee

  • 300 miles
Received email from son about power steering hose leaking which could cause a fire after we purchased 2013 Jeep grand (purchased on May 31). Went to check for leakage... found leakage. Went to dealer, they couldn't determine leakage eventhough informed them where to look. I went back to the shop area and instructed them where to look; finally the technician did find the leak... due to a power steering pump crack. So in your investigation for power steering hose causing fires, investigate for the pump also. We are still checking daily for leakage, eventhough the pump was replaced. Power steering fluid has been added, and fluid is still disappearing !!

- Arrington, VA, USA

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