Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

We are keeping an eye on things but the 2014 Grand Cherokee doesn't look like a good model year compared to past years.

10.0

really awful
Crashes / Fires:
6 / 4
Injuries / Deaths:
3 / 0
Average Mileage:
5,898 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee electrical problems

electrical problem

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2014 Jeep Grand Cherokee Owner Comments (Page 11 of 11)

« Read the previous 20 complaints

problem #14

Aug 052013

Grand Cherokee 8-cyl

  • 2,400 miles

A D V E R T I S E M E N T S

Similar to NHTSA ids#: 10533622 and 10533524. Occurrence: 5 times to date frequency: Randomly speed: Less than or equal to 50 mph each time adaptive cruise control: Always off, never on vehicle mileage: ~ 3,200 the car randomly applies the brakes even though there are no objects in the road (front, rear or sides) and no pending accident. Out of the five times, two of those times so hard that the anti-lock brakes activated. This is very dangerous and can cause an accident. To date no accidents, because no cars have been around when this happens. I have a family and am afraid to continue to drive or let them drive this vehicle. It has been to the dealer once for this issue and will now go in a second time because the issue was not resolved. The ntsb should really look into this issue with Chrysler and either issue a recall or at a minimum issue a tsb.

- Cliffside Park, NJ, USA

problem #13

Sep 122013

Grand Cherokee 8-cyl

  • 6,000 miles
Upon starting my 2014 Jeep Grand Cherokee overland, all of the warning lights came on and remained on. This included, but was not limited to: Airbags, electronic stability control, ABS brake system, check engine light, and others. The messages in the dashboard information screen indicated various failures and the need to service immediately. The rear backup camera also became non functioning. After shutting down the vehicle, waiting several minutes and then restarting, the problems continued. Out of safety concerns, I called the nearest Jeep dealer and was advised they "had never heard of this" and if I wanted service that I would have to leave the vehicle there since they do not make appointments. The lights went out upon restarting again, however I am very tentative about driving it, as I do not know if these important safety systems and/or warnings have failed. This is potentially extremely dangerous and totally inexcusable in a $47,000 vehicle which is less than 6 months old. The navigation system and radio have not worked properly since I purchased the Jeep. Upon calling Jeep, and providing my VIN #, I was advised that it needed a "radio enhancement". looking online, there are many complaints of this electrical safety issue, and yet two local dealers have never heard of it ? there also doesn't appear to be any apparent "fix" at this time. Hopefully the NHTSA can look into this potentially dangerous problem.

- Naples, FL, USA

problem #12

Jul 312013

Grand Cherokee 6-cyl

  • 7,774 miles
First instance: At vehicle startup, electronic gauge cluster immediately posted "service immediately" warnings for ABS, air bags, 4X4 suspension, parksense, among others. Speedometer was not operational. Unsure if blind spot monitoring was operational. Check engine light remained on. Turning off ignition, opening doors, and waiting several minutes did not clear the issue. After waiting overnight, everything was operable. At first service visit, dealer reconfigured PCM per Chrysler and returned vehicle. Second instance: Approximately two weeks later, the above issue recurred. We could not make it to the dealer and had to drive the vehicle in this condition. A few days later, the issue recurred once more. This time, we were able to drive it to dealer. While service was closed, we asked someone to verify the condition and download codes. We contacted Jeep customer care and was assigned a case manager. At service visit, the dealer stated they were unaware of this ever happening, and I told them I had seen several cases on Jeep internet forums of an ABS module being replaced. After speaking with Jeep, dealer installed new ABS module. Also, we were given a rental Chrysler 300C for one day during this visit, and it failed to start the morning we had it due to an apparent electrical issue and had to be towed from our garage. Just two weeks after the Jeep had the ABS module replaced, we have yet to see recurrence. However, when I asked Chrysler case manager if all systems displayed as needing service during this issue were truly mechanically working or not, she said they "probably" were. When I questioned that response, she stated the best thing to do would be to pull over and have vehicle towed if it happened again. She would not confirm that other vehicles had a similar issue or if the ABS module fix was successful in those cases.

- Greer, SC, USA

problem #11

Sep 112013

Grand Cherokee 6-cyl

  • 3,837 miles

A D V E R T I S E M E N T S

When I turned my vehicle on this morning the instrument cluster showed warning lights for the engine, emergency brake, airbags, ABS and electronic stability control. I also got separate messages saying to have the airbags, ABS and electronic stability control checked. The speedometer would not work when I started driving nor would the odometer. Although it doesn't appear that there is anything actually wrong with the car, this is obviously a safety hazard since I cannot tell what speed I am driving at. Will be bringing the car in to the dealer to get the issue sorted, but wanted to file a complaint in the hopes that a recall occurs (it appears as though I am not the first person this has happened to).

- Westfield, NJ, USA

problem #10

Aug 012013

Grand Cherokee 6-cyl

  • 1,000 miles
When using the remote start... the car does turn on. However, it doesn't remember settings or adjust inside options (heated seats, steering wheel, defrosters) in the summer the A/C doesn't trn on. When I open the door that's when the settings turn on. System is not running as designed.

- Worcester, MA, USA

problem #9

Jun 032013

Grand Cherokee 4WD 6-cyl

  • 1,100 miles
Vehicle stalled at a stop light. The instrument panel registered neutral, but the gear shift was in drive, with the engine off. The gear shift was unable to shift. Car stalled T red light...updated 08/19/13 the vehicle started 15-20 minutes later. The vehicle stalled again six days later. The vehicle was unable to diagnose the problem. Updated 08/27/13

- Wittmann, AZ, USA

problem #8

Aug 012013

Grand Cherokee 6-cyl

  • 100 miles

A D V E R T I S E M E N T S

On 8-1-2013 our 2 week old new 2014 Jeep Grand Cherokee when started the instrument cluster would not come on and stayed black. I restarted the Jeep and the cluster came on. Then on 8-8-2013 the same thing happened again the instrument cluster went black and stayed off for over fifteen minutes. This is a major safety issue and I am concerned for my wife and daughters safety. I filed a complaint with Chrysler yesterday and am calling the dealership today to see what can be done. I just wanted to make a record of this with you as I see online that this is a growing problem.

- Stafford, VA, USA

problem #7

Jun 162013

Grand Cherokee 6-cyl

  • 322 miles
Car stalled during a right turn. The instrument panel registered neutral, but the gear shift was in drive, with the engine off. The dealer was unable to find a problem...updated 08/19/13

- Wihmann, AZ, USA

problem #6

Jun 202013

Grand Cherokee

  • 50 miles
Issues to date: These issues are not dependent on which key fob is present or which memory setting is pushed. It happens on all memory and personalization settings. --the collision warning and adaptive cruise randomly say they are active or inactive.. sometimes they don't do anything. When clicking the check box for near or far, sometimes it will "uncheck" while you are watching it. Sometimes you can click far, then it moves to near all on its own. --randomly the check marks for other various customizations disappear. Randomly they reappear. --nav/radio randomly reboots. This occurs in park, and while driving at all speeds --nav has completely lost me and put me in the middle of a large body of water (have picture) --ac doesn't come on when vehicle is remotely started. It was set to auto and 74 when the vehicle was shut off. --radio settings don't change when you push for occupant one or two-- then again sometimes it changes just because --xm service sometimes takes 30 seconds or more to load.. even when sitting in a wal-mart parking lot. Whiles it's loading the reverse camera doesn't activate. -- gotten two vehicle needs service 911 messages. One just for service the second time for phone not working (have picture of this screen) --on second message I had the vehicle call uconnect assist. The vehicle called... my phone was not linked to it. The girl on the other end hung up on me after I refused to provide my VIN which the vehicles center console says it sent. I have been working with the local dealership. They replaced the center console/nav unit yesterday and nothing changed.

- Tampa, FL, USA

problem #5

Jul 012013

Grand Cherokee 6-cyl

  • 400 miles
While traveling at high speed or low speed for no reason vehicles gear shifter selects neutral on its own. Also problems with vehicle instruments display, displaying various faults with vehicle. After vehicle comes to a stop and vehicle restarted problem disappears then reappears a short time later. Now taken back to dealer for them to repair vehicle. Still waiting after two weeks for Chrysler to repair/supply new parts.

- Katy, TX, USA

problem #4

May 312013

Grand Cherokee

  • 15 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep grand wagoneer. The contact stated that when he started the vehicle the radio automatically came on. The vehicle was taken to a dealer for diagnosis and the contact was informed that the vehicle was designed to do just that. The manufacturer was notified and also stated the vehicle was designed to function in that capacity. The vehicle was not repaired. The failure mileage was 15 and the current mileage was 300.

- Punxsutawney, PA, USA

problem #3

Jun 152013

Grand Cherokee

  • 2,345 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving approximately 35 mph the speed odometer failed to function. In addition, the entire instrument panel warning indicators illuminated continuously. The vehicle was maneuvered onto the emergency lane and turned off. After waiting ten minutes, the vehicle was turned on and the failure recurred. The vehicle was currently at the dealer for diagnosis. The manufacturer was not notified of the problem. The approximate failure mileage was 2,345.

- Rochester, MI, USA

problem #2

May 172013

Grand Cherokee 6-cyl

  • 500 miles
Instrument cluster went out while driving. This included the speedometer, fuel gauge, RPM. And engine temperature gauge. I had no idea the speed in which I was driving. I have had the car for 10 days. I was heading in the same direction as the dealership when this occurred. Drove it right there and made sure they saw it was not working before taking and turning the vehicle off and on. The dealership said it needed a new instrument cluster and it would be 3 to 5 days to get the part. The dealer tried to get me to take the vehicle and bring it back when the part came in since the instrument cluster came back on. I told them I did not feel safe doing that. The dealership ending up giving me a rental car.

- Atlantic Beach, FL, USA

problem #1

May 132013

Grand Cherokee

  • 29 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the instrument panel would sporadically power off and reboot independently. The vehicle was taken to the dealer, who removed the battery cable for 10 minutes before reconnecting. There were no repairs made to the vehicle. The exact cause of the failure was unknown however, the failure recurred. The failure was not reported to the manufacturer. The failure mileage was 29. The current mileage was 233.

- Rochester, MI, USA

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