CarComplaints.com Notes: The 2015 Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

The 2014 Jeep Grand Cherokee also has the same transmission issues.

10.0

really awful
Crashes / Fires:
67 / 0
Injuries / Deaths:
14 / 0
Average Mileage:
9,863 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Grand Cherokee drivetrain problems

drivetrain problem

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2015 Jeep Grand Cherokee Owner Comments (Page 4 of 10)

« Read the previous 20 complaints

problem #132

Jun 222016

Grand Cherokee

  • 30,000 miles

A D V E R T I S E M E N T S

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. At times, when the gear shift was placed in park, the vehicle reversed without warning. In order to stop the vehicle, the brake pedal had to be depressed and the vehicle placed in park or even turned off completely. The failure recurred. The failure mileage was 30,000. The manufacturer was not made aware of the failure. Parts distribution disconnect.

- Novi, MI, USA

problem #131

Sep 112015

Grand Cherokee

  • 11,000 miles
The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was in reverse, the gear shifter independently switched into the neutral position. The vehicle was taken to the dealer to be diagnosed. The technician was unable to duplicate the failure. The vehicle was included in NHTSA campaign number: 16V240000 (power train). On several occasions, the front driver seat readjusted independently. The contact stated that the seat adjustment warning indicator illuminated only when the vehicle was in park. The manufacturer was notified of the failure. The approximate failure mileage was 11,000.

- Oxford, PA, USA

problem #130

May 162016

Grand Cherokee

  • 10,000 miles
This safety complaint is related to the monostable gear shifter on my 2015 Jeep Grand Cherokee. I had a minor accident a couple months ago that I initially attributed to my own error, although I had a hard time believing I just got out of the car with it still in gear. When I saw the national news coverage after the tragic death of actor a. yelchin and the safety recall, I quickly realized that my incident may have been related to the same problem.....updated 0711/16 here's what happened: I started backing out of my driveway on my way to a meeting, then realized I left my water bottle in the fridge so I pulled back into the driveway, put the car in park, and walked through my garage into the house. I walked to the fridge, grabbed the water, said a few words to my wife and kids, and headed for the door. When I opened the door, I was surprised to see my car rolling toward me. It had been approximately 30 seconds since I got out of the car. Luckily, my car rolled into my wife's 2008 Jeep patriot, which was parked in the garage. This resulted in minor body damage to both of our vehicles (see attached pictures of the damage. I've since applied touch-up paint on my car to prevent rust, etc). Had my car been six inches to the right, it would have missed my wife's car and rolled directly at the door I was walking out of. While the driveway has a little slope to it, the garage is flat, so the car would have picked up additional speed before hitting the house, and my wife and two kids were right behind me in the kitchen. My kids were playing outside and in the garage just before this happened, and had luckily just gone in to eat dinner. This could have been a much, much worse outcome. IM interested in having the shifter fixed as part of the recall, and would also like to see Fiat Chrysler take responsibility for the damage to our vehicles.

- New Baltimore, MI, USA

problem #129

Aug 012015

Grand Cherokee

  • 1,000 miles

A D V E R T I S E M E N T S

We, too, have had problems with the monostable electronic (E-shift) gearshift in our 2015 Jeep Grand Cherokee. One of the critical movements is when you are in a busy mall, restaurant or other venue's parking areas. Often, when trying to back out, we suddenly see a car approaching and try to get the car back into forward (D). there is frequently an overshoot with the shifter and we wind up in P or N rather than the desired D or 's. since we are distracted watching and trying to avoid the other vehicle, the instrument annunciator indicator lights are of no use and just by feel, we canT tell where we are in the direction modes. Also, when trying to get into any mode, it is often another overshoot in which we wind up, making for a potentially dangerous and, at best, a frustrating event. This system is very imprecise and confusing. The design and engineering of this system, in my opinion, is initially defective in the ergonomics alone and a massive fail in its execution. We have put the vehicle in what we thought was P and, yet, when releasing the brake, the car rolled forward because it was still in D. I mentioned this unsettling situations to the dealer at least once and debriefed this situation three times during answering the surveys we received over a period of time following our purchase. Apparently, others have also done so. It has taken a high visibility accident to get the fca company to acknowledge the problem; while they still maintain it is not their design, but our inadvertenty erroneous operations.

- Wayland, NY, USA

problem #128

Jun 212016

Grand Cherokee

  • 3,600 miles
I have a 2015 gran Cherokee while parked in my garage the Jeep rolled forward hitting the garage doors, called chysler was told there is a recall but I'm not doing it right " I asked, what placing the car in park" or buying a car that is a safety hazard !!!, we should have been warned this car was going to kill someone.!!!!

- Lowell, MA, USA

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problem #127

May 202016

Grand Cherokee

  • 14,000 miles
On Friday May 20, 2016 I stopped at the shell gas station to get a cup of coffee. I placed the vehicle in park (engine running) and exited the vehicle. As I walked to the store, out of the corner of my eye I saw my Grand Cherokee backing up across the lot. I ran to the vehicle, opened the drivers door and tried to step on the brake (from outside the vehicle), but the drivers door knocked me down, running over my left ankle. In the fall, I broke the little finger on my left hand. Another gas station patron was able to jump in my Jeep and apply the brakes as I lay writhing on the ground. The next day my ankle was quite swollen and black and blue, so I went to the urgent care. X-rays showed no broken bones in my foot, but revealed my broken little finger. The vehicle never hit anything. I thought I must have forgotten to put the vehicle in park through my error (I knew I had put the vehicle in park), but recent events and deaths concerning this issue with the Jeep Grand Cherokee has made me realize that there is an issue with the shifter.

- Moorpark, CA, USA

problem #126

Sep 092015

Grand Cherokee

  • 200 miles

A D V E R T I S E M E N T S

The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was parked, it began to roll away and crashed into a metal pole and metal dumpster. There were no injuries and a police report was not filed. The vehicle was taken to the dealer, but was not diagnosed; however, the shifter was repaired. The failure recurred. The contact received notification of NHTSA campaign number: 16V240000 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 200.

- Ft Collins, CO, USA

problem #125

Jun 202015

Grand Cherokee

  • miles
The contact owns a 2015 Jeep Grand Cherokee. After shifting into the park position and attempting to exit the vehicle, it began to roll away independently without warning. The contact was able to stop the vehicle. The contact mentioned that the failure recurred multiple times. The vehicle was taken to a dealer where the technician stated that the VIN was included in NHTSA campaign number: 16V240000 (power train). The vehicle was not repaired due to parts being unavailable. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Capon Bridge, WV, USA

problem #124

Jun 202016

Grand Cherokee

  • 3,000 miles
Every time I drive the vehicle I have problems properly shifting into the correct gear, especially reverse and park. Sometimes the shifter doesn't move at all, sometimes it shifts too far. This problem is well known by Jeep and they have done nothing except recognize there is a problem and suggest I use my parking brake and other unnecessary procedures in order to ensure I don't leave the vehicle when it is not in park and kill myself like anton yelchin did. I demand an immediate refund of the purchase price including the cost of taxes and warranty upgrades and interior/exterior protection packages purchased for this vehicle. It is absurdly difficult to operate and unsafe. I am driving children around in a defective vehicle that is killing people.

- La Grange, IL, USA

problem #123

Apr 112016

Grand Cherokee

  • miles
The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Staten Island, NY, USA

problem #122

May 252016

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owned a 2015 Jeep Grand Cherokee. While the vehicle was in the park position, it voluntarily shifted into reverse and rolled into a lake. A police report was filed and there were no injuries. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was not available.

- East St Louis, IL, USA

problem #121

Jun 042016

Grand Cherokee

  • miles
The contact owns a 2015 Jeep Grand Cherokee. While shifting to the park position, the vehicle failed to stop and crashed into a garage door. The air bags failed to deploy. A police report was not filed and there were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN and failure mileage were not available.

- Massapequa, NY, USA

problem #120

May 192016

Grand Cherokee

  • 6,000 miles
The contact owned a 2015 Jeep Grand Cherokee. While parked in a parking lot, the contact's vehicle rolled away and another vehicle crashed into the rear of the contact's vehicle. The vehicle was destroyed and towed to an undisclosed location. A police report was filed and there were no injuries. The manufacturer was made aware of the failure and stated that the VIN was included in NHTSA campaign number: 16V240000 (power train). The failure mileage was approximately 6,000. Updated 08/30/16

- Olive Hill, KY, USA

problem #119

Jan 092016

Grand Cherokee

  • 12,000 miles
The contact owns a 2015 Jeep Grand Cherokee. While driving approximately 25 mph, the vehicle independently shifted out of gear without warning. The contact stated that the failure occurred on three separate occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 12,000. VIN tool confirms parts not available.

- Southwick, MA, USA

problem #118

May 282016

Grand Cherokee

  • 15,823 miles
The contact owns a 2015 Jeep Grand Cherokee. While the electronic shifter was in park, the vehicle independently moved backwards and struck another vehicle. There were no injuries and a police report was not filed. The vehicle was taken to the mechanic who stated that the rear passenger side bumper was damaged and needed to be repaired. The vehicle was repaired. The contact received notification of NHTSA campaign number: 16V240000 (power train). The manufacturer was notified of the failure. The failure mileage was 15,823. VIN tool confirms parts not available.

- Gresham, OR, USA

problem #117

Jun 042016

Grand Cherokee

  • 8,100 miles
Vehicle was put in park. I exited the car. Wife was sitting in car in passenger seat. Car was not moving. Wife exited car to retrieve item from house. Returned to find vehicle down the hill and in the woods.

- Waverly Hall, GA, USA

problem #116

Apr 102016

Grand Cherokee

  • 7,500 miles
I purchased a brand new 2015 Grand Cherokee late last year, and I've been having issues with the shifter since day one. I was driving on the freeway coming home from work and the gear slipped out of place. I've been down to the dealership to complain about it but of course they don't care. It really hurts my feelings that we paid this much money on a care I feel absolutely unsafe in. The shifter doesn't stay into park, and I work from my vehicle as a delivery driver. So a lot of the times I have to be quick and swift, and it's been to many times when my shifter slips out of place. My shifter doesn't lock at all, when I try and put it into gear. I'll be getting ready to drive out a gas station and my SUV shifter won't even stay in drive, it'll be neutral. I'll have to click a few times for it to try and stay in place.

- Lasvegas, NV, USA

problem #115

Mar 282016

Grand Cherokee

  • 16,000 miles
The Jeep's electronic transmission did not fully shift in to the "park" position while still running. My wife exited the vehicle to take our 3 year old from the back seat and the Jeep began to roll away. She ran and jumped in to the driver's seat to stop it and in the process her foot slipped from the brake to the gas pedal driving the car into/through a house. Significant damage was done to the vehicle and the home but no one was injured.

- Bowling Green, KY, USA

problem #114

Jun 032016

Grand Cherokee

  • 21,000 miles
The vehicle locked when I was stopped in traffic in the highway, rendering the vehicle disabled in traffic while in drive. I pressed on the gas pedal but did not move. I hit my emergency lights placed the car in park and then shifted back to drive but got no movement. I then turned off the vehicle and restarted the vehicle and was able to move off the highway and took the surface streets to get home. I saw on this "site" there is a recall for 2016 models which is recall S28.

- Los Angeles, CA, USA

problem #113

May 102016

Grand Cherokee

  • 25,000 miles
I put the car in park (engine still running) to go out of the vehicle to talk to someone. I turned around and the car was rolling backwards. It gained speed as it approached a hill, crossed over a sidewalk and slammed into a tree. I had 2 bikes on a bike rack on the back, which took the brunt of the crash. The bikes, the bike rack and the rear of the car were crushed. There was no warning noise or other indication that my car had not gone into park.

- South Lake Tahoe, CA, USA

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