Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2015 Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

The 2014 Jeep Grand Cherokee also has the same transmission issues.

10.0

really awful
Crashes / Fires:
63 / 0
Injuries / Deaths:
14 / 0
Average Mileage:
9,664 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Grand Cherokee drivetrain problems

drivetrain problem

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2015 Jeep Grand Cherokee Owner Comments (Page 4 of 10)

« Read the previous 20 complaints

problem #126

Sep 092015

Grand Cherokee

  • 200 miles

A D V E R T I S E M E N T S

The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was parked, it began to roll away and crashed into a metal pole and metal dumpster. There were no injuries and a police report was not filed. The vehicle was taken to the dealer, but was not diagnosed; however, the shifter was repaired. The failure recurred. The contact received notification of NHTSA campaign number: 16V240000 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 200.

- Ft Collins, CO, USA

problem #125

Jun 202015

Grand Cherokee

  • miles
The contact owns a 2015 Jeep Grand Cherokee. After shifting into the park position and attempting to exit the vehicle, it began to roll away independently without warning. The contact was able to stop the vehicle. The contact mentioned that the failure recurred multiple times. The vehicle was taken to a dealer where the technician stated that the VIN was included in NHTSA campaign number: 16V240000 (power train). The vehicle was not repaired due to parts being unavailable. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Capon Bridge, WV, USA

problem #124

Jun 202016

Grand Cherokee

  • 3,000 miles
Every time I drive the vehicle I have problems properly shifting into the correct gear, especially reverse and park. Sometimes the shifter doesn't move at all, sometimes it shifts too far. This problem is well known by Jeep and they have done nothing except recognize there is a problem and suggest I use my parking brake and other unnecessary procedures in order to ensure I don't leave the vehicle when it is not in park and kill myself like anton yelchin did. I demand an immediate refund of the purchase price including the cost of taxes and warranty upgrades and interior/exterior protection packages purchased for this vehicle. It is absurdly difficult to operate and unsafe. I am driving children around in a defective vehicle that is killing people.

- La Grange, IL, USA

problem #123

Apr 112016

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Staten Island, NY, USA

problem #122

May 252016

Grand Cherokee

  • miles
The contact owned a 2015 Jeep Grand Cherokee. While the vehicle was in the park position, it voluntarily shifted into reverse and rolled into a lake. A police report was filed and there were no injuries. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was not available.

- East St Louis, IL, USA

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problem #121

Jun 042016

Grand Cherokee

  • miles
The contact owns a 2015 Jeep Grand Cherokee. While shifting to the park position, the vehicle failed to stop and crashed into a garage door. The air bags failed to deploy. A police report was not filed and there were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN and failure mileage were not available.

- Massapequa, NY, USA

problem #120

May 192016

Grand Cherokee

  • 6,000 miles

A D V E R T I S E M E N T S

The contact owned a 2015 Jeep Grand Cherokee. While parked in a parking lot, the contact's vehicle rolled away and another vehicle crashed into the rear of the contact's vehicle. The vehicle was destroyed and towed to an undisclosed location. A police report was filed and there were no injuries. The manufacturer was made aware of the failure and stated that the VIN was included in NHTSA campaign number: 16V240000 (power train). The failure mileage was approximately 6,000. Updated 08/30/16

- Olive Hill, KY, USA

problem #119

Jan 092016

Grand Cherokee

  • 12,000 miles
The contact owns a 2015 Jeep Grand Cherokee. While driving approximately 25 mph, the vehicle independently shifted out of gear without warning. The contact stated that the failure occurred on three separate occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 12,000. VIN tool confirms parts not available.

- Southwick, MA, USA

problem #118

May 282016

Grand Cherokee

  • 15,823 miles
The contact owns a 2015 Jeep Grand Cherokee. While the electronic shifter was in park, the vehicle independently moved backwards and struck another vehicle. There were no injuries and a police report was not filed. The vehicle was taken to the mechanic who stated that the rear passenger side bumper was damaged and needed to be repaired. The vehicle was repaired. The contact received notification of NHTSA campaign number: 16V240000 (power train). The manufacturer was notified of the failure. The failure mileage was 15,823. VIN tool confirms parts not available.

- Gresham, OR, USA

problem #117

Jun 042016

Grand Cherokee

  • 8,100 miles
Vehicle was put in park. I exited the car. Wife was sitting in car in passenger seat. Car was not moving. Wife exited car to retrieve item from house. Returned to find vehicle down the hill and in the woods.

- Waverly Hall, GA, USA

problem #116

Apr 102016

Grand Cherokee

  • 7,500 miles

A D V E R T I S E M E N T S

I purchased a brand new 2015 Grand Cherokee late last year, and I've been having issues with the shifter since day one. I was driving on the freeway coming home from work and the gear slipped out of place. I've been down to the dealership to complain about it but of course they don't care. It really hurts my feelings that we paid this much money on a care I feel absolutely unsafe in. The shifter doesn't stay into park, and I work from my vehicle as a delivery driver. So a lot of the times I have to be quick and swift, and it's been to many times when my shifter slips out of place. My shifter doesn't lock at all, when I try and put it into gear. I'll be getting ready to drive out a gas station and my SUV shifter won't even stay in drive, it'll be neutral. I'll have to click a few times for it to try and stay in place.

- Lasvegas, NV, USA

problem #115

Mar 282016

Grand Cherokee

  • 16,000 miles
The Jeep's electronic transmission did not fully shift in to the "park" position while still running. My wife exited the vehicle to take our 3 year old from the back seat and the Jeep began to roll away. She ran and jumped in to the driver's seat to stop it and in the process her foot slipped from the brake to the gas pedal driving the car into/through a house. Significant damage was done to the vehicle and the home but no one was injured.

- Bowling Green, KY, USA

problem #114

Jun 032016

Grand Cherokee

  • 21,000 miles
The vehicle locked when I was stopped in traffic in the highway, rendering the vehicle disabled in traffic while in drive. I pressed on the gas pedal but did not move. I hit my emergency lights placed the car in park and then shifted back to drive but got no movement. I then turned off the vehicle and restarted the vehicle and was able to move off the highway and took the surface streets to get home. I saw on this "site" there is a recall for 2016 models which is recall S28.

- Los Angeles, CA, USA

problem #113

May 102016

Grand Cherokee

  • 25,000 miles
I put the car in park (engine still running) to go out of the vehicle to talk to someone. I turned around and the car was rolling backwards. It gained speed as it approached a hill, crossed over a sidewalk and slammed into a tree. I had 2 bikes on a bike rack on the back, which took the brunt of the crash. The bikes, the bike rack and the rear of the car were crushed. There was no warning noise or other indication that my car had not gone into park.

- South Lake Tahoe, CA, USA

problem #112

May 202016

Grand Cherokee

  • 2,500 miles
Vehicle was stationary, in park with engine idling. Standing outside of vehicle, I opened door to reach in to turn ignition off. As soon as I hit ignition, car accelerated forward dragging me about 10 yards. I was not in vehicle and held on to steering wheel and open door to keep from getting run over. It collided with vehicle parked in front of me, luckily in an empty parking lot and no one was injured. There is surveillance camera on site and this incident was captured on video. Witnesses were present and co-workers viewing it were frightened by it...car seemed to have a mind of its own.

- Haverhill, MA, USA

problem #111

May 262016

Grand Cherokee

  • 3,800 miles
The transmission seems to slip when I come to a stop and then try to accelerate at intersections. I'll depress the gas, nothing happens, and then suddenly it jerks forward. It does it all the time, but worse when the vehicle is cold/hadn't been driven. The transmission seems to constantly struggle to know which gear to be in, especially at lower speeds and especially between gears 1 and 2, and stopping and starting from intersections. There is such a delay while the transmission tries to decide what gear to be in to accelerate away from an intersection stop, that I'll often have people steal my turn at the intersection because they don't think I am going to take my turn. I'm waiting for the transmission to lurch and have someone pull out in front of me and hit them or be hit. This is such a dangerous vehicle. I will be having the dealership look at it this week, but have heard multiple reports online that the software "fix" being applied to the transmissions does not remedy the situation. This is the most difficult to drive automatic transmission I have ever experienced in low speed situations. Chugs and lurches in parking lots when taking foot off gas to coast. Have never experienced such a horrible and dangerous transmission.

- Shoreview, MN, USA

problem #110

May 252016

Grand Cherokee

  • 190,511 miles
R rolled into tree, drivers door was jammed. Walked to house got keys and husband who climbed over the console and backed the car out from between two trees drove to our house.the car was originally in park standing still I was not in the car when this happened, home is located on a rural road. The damage was extensive.

- Harvard, IL, USA

problem #109

May 222016

Grand Cherokee

  • 11,000 miles
The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was parked on an incline, the contact started the vehicle and it rolled backwards in reverse. The contact's vehicle crashed into a parked vehicle. There were no injuries and a police report was not filed. The vehicle was not diagnosed nor repaired. The contact received notification of NHTSA campaign number: 16V240000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 11,000.

- Westlake Village, CA, USA

problem #108

May 112015

Grand Cherokee

  • 2,021 miles
The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was parked in front of a store, it rolled forward into the store and a fence. There were no injuries and a police report was not filed. The manufacturer was notified. The vehicle was not repaired due to lack of parts. The approximate failure mileage was 2,021.

- Richmond Heights, OH, USA

problem #107

Mar 302016

Grand Cherokee

  • 15,000 miles
The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was parked, the vehicle accelerated without warning and crashed into the contact's garage with a passenger in the vehicle. The passenger was not injured. A police report was not filed. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16V240000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 15,000.

- Texas City, TX, USA

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