Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: On August 16th, 2012 Jeep stopped production of the the Jeep Liberty, marking the end of a troublesome journey for the SUV.

All in all, the 2012 Liberty actually excels off-road, but since 99% of drivers never take this thing off pavement, that becomes somewhat of a moot point. The Liberty suffers from the worst fuel economy in its class (16/22 MPG) and offers an uncomfortable ride with suspect braking ability.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
39,525 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Liberty seat belts / air bags problems

seat belts / air bags problem

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2012 Jeep Liberty Owner Comments (Page 1 of 5)

problem #97

Nov 222016

Liberty

  • miles

A D V E R T I S E M E N T S

The airbag warning light stays on. This vehicle was never in an accident. The light just came on and stayed on when the vehicle was started. An appointment has been made to have this checked, but after investigating online I have found multiple complaints about this. I wish Jeep would cover this as it seems quite expensive to repair.

- Saint Marys, PA, USA

problem #96

Apr 282016

Liberty

  • 36,000 miles
The contact owns a 2012 Jeep Liberty. The contact stated that while driving at various speeds, the air bag warning light was illuminated. The contact stated that the vehicle was taken to a dealer where it was not diagnosed or repaired. The contact referenced NHTSA campaign number: 13V282000 (air bags, electrical system) to the dealer but was informed that the recall remedy would not repair the air bag warning light failure. The manufacturer was not made aware of failure. The failure mileage was 36,000.

- Akron, OH, USA

problem #95

Sep 072016

Liberty

  • miles
The airbag warning light appeared on the dash and remained lit while driving. The vehicle was taken to a Chrysler Jeep Dodge dealer where the N38 recall to repair the active head restraints was completed. After which the airbag warning light remained lit. After diagnosing the problem, it was determined that the occupant restraint control module needed to be replaced. The vehicle is out of warranty and there is no current recall on the orc module however, this is a safety issue which should be covered by the manufacturer. Fca usa llc was contacted regarding the issue and reported that unless the vehicle was under a third party service contract, Chrysler could provide no coverage on this safety matter. In addition to the two most recent safety issues (the N38 recall and the orc module), this vehicle also had an additional safety problem in March 2014. While driving on the highway, the vehicle completely shut off. After towing the vehicle to a Chrysler Jeep dealer it was determined that the PCM (the cars computer) had gone bad and needed to be replaced. Although the car was under warranty at the time, this was still an additional safety issue. This car was purchased new from a certified Chrysler Jeep dealer and has had no major accidents or water damage and has been well kept with regular scheduled maintenance.

- Seneca Falls, NY, USA

problem #94

Jun 062016

Liberty

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Liberty. The contact received a notice for NHTSA campaign number: 13V282000 (air bags and electrical system). An appointment was scheduled and the dealer stated that the recall repair was completed; however, the contact felt otherwise. The contact had not experienced a failure until the vehicle was taken to the dealer for the recall repair. The air bag warning light illuminated shortly after the dealer's repair. One dealer indicated that the dtc flashed and the module was not replaced. A second dealer indicated that the air bag module was replaced. One of the dealers contacted the manufacturer to order the part and the contact was still awaiting the repair solution. The manufacturer was notified. The VIN and failure mileage were not available.

- Kings Park, NY, USA

problem #93

Mar 012016

Liberty

  • 38,000 miles
The contact owns a 2012 Jeep Liberty. The contact stated that the air bag warning light remained illuminated. The dealer diagnosed that the orc module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 38,000.

- Stafford, VA, USA

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problem #92

Jul 252015

Liberty

  • 30,000 miles
The contact owns a 2012 Jeep Liberty. While driving 55 mph, the air bag warning light illuminated. The vehicle was taken to a dealer where it was repaired per NHTSA campaign number: 13V282000 (air bags, electrical system). The technician re-flashed the tipm; however, the failure persisted. The vehicle was taken to multiple independent mechanics who diagnosed that the occupant restraint control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000. Updated 10/19/16

- Stanford, KY, USA

problem #91

Jul 102016

Liberty

  • 54,000 miles

A D V E R T I S E M E N T S

Orc module needs replacing passanger air bag light stays on all the time

- West Babylon, NY, USA

problem #90

Dec 012014

Liberty

  • 22,000 miles
Light is on, 22,000 miles, but more 3 year garanty not cover, 2008 at 2011 have recall.

- Mayaguez, PR, USA

problem #89

May 162016

Liberty

  • 57,000 miles
The air bag light came on at about 55,000 miles. I just paid $700 at the Jeep dealership to replace the orc module, and I'm told they replace these routinely.

- Edgewater, CO, USA

problem #88

Jan 012014

Liberty

  • 30,000 miles
The contact owns a 2012 Jeep Liberty. The contact crashed into the rear of another vehicle and the frontal driver's side air bag failed to deploy causing the contact to suffer an injury to the neck that required medical attention. The vehicle was repaired however, the air bag warning light remained illuminated the vehicle was not taken to the dealer. The manufacturer was not notified of the failure. The failure mileage was 30,000. Updated 08/30/16

- Upper Marlboro, MD, USA

problem #87

Apr 302016

Liberty

  • 18,465 miles

A D V E R T I S E M E N T S

Cluster light came on prior to having the recall for NHTSA campaign number: 13V282000 completed. I took in the Jeep to have the recall completed, but it did not solve the issue. I was informed that the occupant restraint module was defective, and not covered on the 2012 Jeep Liberty recall, only the 2011. The estimated price to replace the module is $580. I have seen multiple other reports from 2012 Jeep Liberty owners who are experiencing the same issue. I believe the recall should be expanded to include the 2012 model for module replacement, and not just reflash.

- Lorain, OH, USA

problem #86

Dec 252012

Liberty

  • miles
Air bag warning light on in instrument cluster

- Columbus, OH, USA

problem #85

Oct 222015

Liberty

  • 37,000 miles
Defective occupant restraint control module. There is a problem with this module and fca knows about it and has recalled several vehicles to replace the orc except this one. It is well documented and many complaints of failure. Our 2012 Jeep Liberty's airbag warning light came on at about 37,000 miles. We thought the N38 recall would fix it but it only did an update. The dealer advised us the orc needed to be replaced at a cost of $400. We do not have the $400 at this time. Contacted fca and they basically said they would not replace the defective part and cannot guarantee our airbags would safely deploy during an accident and from what I read it does not guarantee it won't deploy inexpectantly while driving.

- Dearborn, MI, USA

problem #84

Apr 032016

Liberty

  • 91,100 miles
Around 91,100 miles the airbag light came on the dash board upon starting the car. The light stayed illuminated constantly for approximately 3 days until it was put in the shop. This car has never been wrecked. I was told by Jeep dealership that occupant restraint module was out. I had it replaced for $491.15 with parts and labor. This really bothers me. I have two small children in the car so of course I wanted it taken care of...but after reading how many complaints there are I feel that this should be a safety recall.

- Beaumont, TX, USA

problem #83

Mar 182016

Liberty

  • 67,000 miles
Driving vehicle when airbag warning light went on at about 67000 miles. Pulled into parking lot. Tried stopping and restarting engine. Light would not clear. Did a google search - this appears to be a common issue with 2012 Jeep Liberty. Appears to be occupant restraint module failure; many people are being charged $400 on average to get this fixed, when it appears to be a manufacturing defect.

- Poway, CA, USA

problem #82

Nov 242015

Liberty

  • 34,929 miles
The contact owns a 2012 Jeep Liberty. While driving at various speeds, the air bag warning light illuminated continuously. The vehicle was taken to a dealer where it was diagnosed that the air bag control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,929.

- Kansas City, MO, USA

problem #81

Feb 222016

Liberty

  • 51,000 miles
The airbag module gave our at 51000 miles. Reading the internet this is a common problem on Jeep Liberty 2012 models. Yet the Jeep Corp refuses to come clean on the matter. Collection well over $500 per customer for the module and installation at the dealerships

- Boone, NC, USA

problem #80

Dec 172015

Liberty

  • 46,000 miles
Module controlling the airbag system non-functioning. Airbag warning light in instrument panel stays lit.

- Elkhart, IN, USA

problem #79

Oct 212015

Liberty

  • 46,000 miles
Airbag warning dash light stays lit, all of a sudden. Vehicle miles approximately 46000. Vehicle has never been in an accident.

- Elkhart, IN, USA

problem #78

Nov 302015

Liberty

  • 62,000 miles
The contact owns a 2012 Jeep Liberty. The contact started the vehicle and the air bag warning indicator illuminated continuously. The vehicle was repaired under NHTSA campaign number: 13V282000 (air bags, electrical system) and the tipm was reprogrammed. The dealer confirmed that the occupant restraint control module was faulty however, refused to replace the part as mentioned in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000.

- Englewood, CO, USA

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