Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: There are just too many engine stalls or shuts down while driving reports to feel good about the Sorento. Especially when those things happen, on average, at just over 32,000 miles. Hopefully things will change.

10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
28,504 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Kia Sorento engine problems

engine problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2013 Kia Sorento:

Unsubscribe any time. We don't sell/share your email.

2013 Kia Sorento Owner Comments (Page 1 of 5)

problem #88

Oct 102016

Sorento

  • 40,178 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Kia Sorento. The contact stated that the ABS warning indicator and two other warning indicators randomly flashed. In addition, there was an abnormally loud knocking noise that occurred randomly. The dealer replaced the two rear wheel hub assemblies, but was unable to replicate and diagnose the engine assembly failure. The dealer kept the vehicle for a day and test drove the vehicle, but provided no solution. The dealer stated that the manufacturer was aware and there were several tsb alerts. The manufacturer had not provided a repair solution. The approximate failure mileage was 40,178.

- New Orleans, LA, USA

problem #87

Oct 022016

Sorento

  • 40,000 miles
I was travelling about 30 mph on a city street when the gasoline pedal would not work. I pressed the gas pedal and nothing would happen. About 5 seconds later a few lights on the dashboard lit up and then the entire engine shut down. I coasted to the curb in a no parking zone. I tried to restart the car but it would not "turn over." Approximately 5 minutes later the car started and I drove approximately one minute when everything happened exactly the same way again. I called the Kia roadside assist and they towed the car to the dealership. I am awaiting an answer from the dealership. My wife also was driving on the highway 2 times in the past at approximately 70 mph when the vehicle would slow down in a fast manner by about 20 mph. She could then speed up again. The dealership could not find an answer for that problem.

- St. Louis, MO, USA

problem #86

Jun 232016

Sorento

  • 119,000 miles
In late June my engine started S knocking noise while I was driving and all of the sudden the car stalled in the middle of the street. I tried turning it on and the engine just kept making the knocking noise. I had my car towed to a mechanic and he let me know that my engine needed to be replaced. In September, I received a letter from Kia dated August 29,2016, stating that they were extending my warranty on my vehicle because of the exact issue I had with my engine in June. At this point, I have already paid for my vehcle to be fixed, but it's still not right.

- Chuluota, FL, USA

problem #85

Sep 082016

Sorento

  • 101,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Kia Sorento. The contact stated that while driving at 40 mph, the vehicle stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 101,000.

- St.James, LA, USA

problem #84

Sep 012016

Sorento

  • 68,000 miles
The contact owns a 2013 Kia Sorento. While driving 70 mph, the vehicle made a knocking noise. The contact pulled over, turned off, and restarted the vehicle. After restarting the vehicle, the check engine indicator illuminated and the vehicle would not accelerate past 40 mph. The manufacturer was notified of the failure and diagnosed that there was metal shavings in the engine. The vehicle was not repaired. The failure mileage was 68,000.

- Fort Riley, KS, USA

problem #83

Aug 302016

Sorento

  • 36,000 miles
On Tuesday, August 30th, 2016, my husband was driving in our 2013 Kia Sorento with our two toddlers when the car just stopped running with no warning whatsoever. He was going approximately 45 mph driving straight when the failure occurred. We lost all power including power steering so it took all he had to coast and pull over safely. He called Kia who got a tow truck en route to tow the vehicle to our dealership. My dad had to come by to pick up my frightened girls while my husband waited with the vehicle (it took two hours). We have never had any major issues before with this vehicle and faithfully had it maintained through the dealership. The next day, the service department gave us news we were not expecting; the engine was blown as we broke a crankshaft. This vehicle only has 36,000 miles on it!! luckily this is covered under the warranty since they verified that it was properly maintained by them. Fast forward a week and we get the call tonight that Kia has yet to release a new engine to be installed and they have no time frame.

- Saint Augustine, FL, USA

problem #82

Sep 072016

Sorento

  • 74,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Kia Sorento. While driving 70 mph, the vehicle stalled without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the issue. The failure mileage was 74,000.

- Sanford, NC, USA

problem #81

Aug 142016

Sorento

  • 61,000 miles
While driving on the parkway at 55mph the engine shut down leaving me without power, the battery light and engine light came on. I was in the middle lane with my two small children in the backseat, not only did I not have power to the engine I didn't have power steering for the vehicle shut completely down. I was able to pull off the road to the side of the road, where I tried to restart the car only to smell something burning from the engine. This was the scarest moment for me alone on the side of the parkwy with two small children and traffic flying past us. My car had to be towed to the dealer and it is three days later and the car is still not starting and they can not figure out why. My car only has 61,000 miles.

- Massapequa, NY, USA

problem #80

Jun 232016

Sorento

  • 79,000 miles
The contact owns a 2013 Kia Sorento. The contact stated that while driving at 65 mph, the vehicle stalled without warning. The contact stated that the engine warning light remained illuminated shortly after. The vehicle was towed to a dealer and it was diagnosed that there was no oil in the engine and that the engine had blown. The contact stated that oil had been deposited into the vehicle recently before the stall of the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 79,000.

- South Charleston, WV, USA

problem #79

Jul 282016

Sorento

  • 32,600 miles
During acceleration the engine rattles and jerks losing power until I take my foot off the gas pedal. Engine is attempting to stall.

- Antelope, CA, USA

problem #78

Jul 192016

Sorento

  • 125,000 miles

A D V E R T I S E M E N T S

Car stopped dead in road while being driven on city street.taken to Kia deal who refused to even consider manufacturing default. Upon examination determined there was metal shavings in oil which caused engine to seize. To replace engine they want to charge $6800 from what I have researched this has been a major problem for Hyundai engines prompting a recall of over 600,000. Same engine is used in this Kia why has there not been recall on Kia's with this enine?

- Newtown, CT, USA

problem #77

Jul 192016

Sorento

  • 125,000 miles
While being driven on city street to stop sigh, engine shut down and could not be restarted. Attempt to jumper did not work.this was second incidence of this problem first time alternator replaced and engine then worked, for 2 weeks. Car is now at Kia dealer for evaluation. I S problem metal shavings in oil causing engine to fail ? could this be same problem with Hyundai engines that were recalled. Same engine, same plant, same time frame...

- Newtown, CT, USA

problem #76

Jul 072016

Sorento

  • 70,000 miles
In the past year my vehicle has lost complete power while driving twice. I was able to get the car off to the side of the road and restart it. But scares me to think this could happen while driving down the highway. It's not easy when you have no power to steer the vehicle off to the side. Both times I was going approximately 40 mph.

- Hastings, MN, USA

problem #75

Jun 202016

Sorento

  • 65,000 miles
Bought my Kia on 6/17/2016 and today 3 days later I am driving the car and it starts powering down while I am at 70mph. Scary to say the least. There is also a jerking forward movement that I get, but today was the scariest, the car actually stopped with no power while driving. I had to pull aside and restart the car. What the hell is this. M daughter could have been in the car. This is crazy a 2013 car shutting down in the middle on the road. Totally unacceptable.

- Mattapan, MA, USA

problem #74

Jun 142016

Sorento

  • 87,500 miles
The contact owns a 2013 Kia Sorento. While driving 20 mph, the vehicle made an abnormal noise. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 87,500. The VIN was unavailable.

- South Hill, VA, USA

problem #73

May 132016

Sorento

  • 55,000 miles
The contact owns a 2013 Kia Sorento. While driving at various speeds, there was an abnormal sound followed by a loud metal noise coming from under the vehicle. The contact noticed smoke under the hood of the vehicle. The vehicle was maneuvered to the shoulder of the road where the contact noticed oil dripping under the vehicle and the engine was hot. The vehicle was towed to the dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

- Port St. Lucie, FL, USA

problem #72

Apr 232016

Sorento

  • 101,000 miles
I purchased my Kia new in 2012. Performed regular maintenance. It shut down while driving and smoke poured from the engine. The dealer said the block was cracked in two places and there was catastrophic engine failure. It has just over 100,000 miles. I have a van that has 270,000 miles and never had a problem with the engine. They told me there was metal shavings in the oil. When I found a garage to replace it for $1,000 less, that mechanic told me he just replaced an engine in a 2013 Kia Sorento that only had 30K miles on it. Kia denied their warranty. I believe Kia is a complete rip off. I hope I can get this traded in before this used engine does the same thing. I will never ever buy another Kia.

- Johnstown, PA, USA

problem #71

Jul 152014

Sorento

  • 39,000 miles
The contact owns a 2013 Kia Sorento. While driving at an unknown speed, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was taken to a dealer where it was diagnosed that the power train control module needed to be repaired. The vehicle was repaired; however, the failure persisted and the check engine warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired; however, the failure recurred six times. The vehicle was taken back to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 39,000.

- Reliance, TN, USA

problem #70

Dec 102015

Sorento

  • 30,000 miles
I purchased the Kia Sorento new June 2013. I had my first oil change at the dealer at about 5700 miles on or about November 2013. The dealer told us that Kia had the best warranty and only suggested oil changes at 7500-10,000 mile intervals. I purchased the oil and my father changed the oil 2 more times once in July 2014 and again September 2015. This vehicle was purchased for my wife who gave birth to our son three days after purchasing the vehicle. It was not driven often because she did not return to work until October 2013. As a teacher she only worked until May 2014 and did not return to work until September 2015. She worked less than 10 miles from home therefore our mileage was low. Around December 9, 2015 my wife said the car was ┐acting funny┐. I told her to come home and I would have my dad look at it. When she came home the car appeared fine no lights, no warnings, no sounds that wasn┐T normal. The next day we were driving and the car it just stopped on the side of the road. Again no warning lights, or engine light no low oil light... nothing. We had it towed to the dealership. The dealer took several days to tell us that the engine was blown because we didn┐T change the oil enough. We were not due for another oil change for 5000 miles. After a month of waiting Kia told me they were not fixing under warranty. I have spoke to many people, dealerships, junk yards, mechanics... all say after only 30000 on the car no way it should have that much engine sludge to blow the engine even if it was never changed. This appears to be a major issue with Kia and Hyundai. Fact: Kia has had a previous class action lawsuit for the 2004-2009 Kia Sorento due to engine issues. Fact: Toyota had previous class action lawsuit for their engine sludge issues. (lost the case and is repairing the engines) fact: Hyundai sonata has known issues - Kia and Hyundai same company!!!!

- Mishawaka, IN, USA

problem #69

Feb 212016

Sorento

  • 42,800 miles
The contact owns a 2013 Kia Sorento. While driving approximately 60 mph, the vehicle lost acceleration. The contact maneuver to the side of the road and waited approximately ten minutes. The vehicle was turned off and the contact waited approximately thirty more minutes. The vehicle restarted normally, but could not exceed 40 mph. The contact drove the vehicle to the dealer where it was diagnosed that the throttle actuator control failed and needed replacement. The vehicle was repaired. The approximate failure mileage was 42,800.

- Granger, IN, USA

Read the next 20 complaints »

Not what you are looking for?