CarComplaints.com Notes: There are just too many engine stalls or shuts down while driving reports to feel good about the Sorento. Especially when those things happen, on average, at just over 32,000 miles. Hopefully things will change.

10.0

really awful
Crashes / Fires:
3 / 6
Injuries / Deaths:
2 / 0
Average Mileage:
40,020 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Kia Sorento miscellaneous problems

miscellaneous problem

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2013 Kia Sorento Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #57

Apr 142021

Sorento

  • miles

A D V E R T I S E M E N T S

I have emailed Kia three times now with no response. My paint is chipping off my car, and would like it fixed, being that it was a paint recall!!!!

- Fillmore, CA, USA

problem #56

May 122022

Sorento

  • miles
I have several areas around my windshield and hood that the paint is coming off.

- Russellville, TN, USA

problem #55

Dec 102018

Sorento

  • miles
My pearl white paint is and has been delaminating for 3 years now especially on the passenger side pillar!!

- Cape Coral , FL, USA

problem #54

Jan 182022

Sorento

  • miles

A D V E R T I S E M E N T S

The car brake failed while I was driving. The brake warning light came on. The warning light was off after I added brake fluid. After driving for about 10 miles, the warning light came back on. The car is losing brake fluid fast. I cannot find any trace of brake fluid leak. The car is available for inspection. After I picked up the car from the dealer after motor replacement recall, my remote control for the door lock system no longer works.

- Houston, TX, USA

problem #53

Dec 042020

Sorento

  • miles
My Kia Sorento white paint have been peeling and chipping started on the roof now its starting on left side of my car. Please see if this can be recalled.

- Ewa Beach, HI, USA

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problem #52

Nov 132021

Sorento

  • miles
When driving at freeway speeds and accelerating the vehicle begins to do a sputtering motion and the looses all speed. Goes from 65mph down to 45mph. I then have no option but to put my hazard lights on and pull over. If you hit the gas it feels as though no fuel is being delivered to the car so there is no power. Once I pull over give the car a minute, turn it on, hit the gas for a bit while parked the car while drive okay until my next 40+ mile drive. No check engine lights have come on. This has occurred multiple times. It is very scary especially with my children in the car. Dealer can-€™t find problem because there is no check engine light, but this can-€™t be normal. Please help. Thank you

- Banning, CA, USA

problem #51

Oct 262021

Sorento

  • 60,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Kia Sorento. The contact stated that after the vehicle was started and left running for a while there was an abnormal plastic burning odor coming from the vehicle. After researching online, the contact did not believe the issue was related to a fuse but instead believed that there was a heater circuit continuity issue. The contact was concerned that there was an electrical short in the seat heater. The contact stated that there were two warning lights related to the driver-€™s and passenger-€™s side front seats. The contact stated that whenever the seat heaters were performing as designed the three LED lights would remain lit however, whenever the failure was present one of the LED lights would flash. During the failure, the driver-€™s front seat would not seat up normally or would be lukewarm. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed. the local dealer was contacted however, the contact was yet to receive a callback. The manufacturer was not informed of the failure. The failure mileage was approximately 60,000.

- Belleville, IL, USA

problem #50

Nov 012021

Sorento

  • miles
on my 2013 Kia Sorento the driving shift is giving me problems. I have to move the gear stick around more then 3-5 times for the car to actually drive. I can reverse with no problems, but when I put the car on drive, it does not drive, until I move the gear stick around a couple of times, then the drive will work. I don't know if its called the drive gear or driving shift. Sorry that I don't know the correct name for this. Hope this gives a clear description on what is going on with my car.

- Bakersfield, CA, USA

problem #49

Nov 092021

Sorento

  • miles
It-€™s been losing power and suspension is horrible the steering was tight and now it-€™s so loose there is so much vibration in the floorboard too I know I-€™m going to lose control soon

- West Union, WV, USA

problem #48

Mar 032021

Sorento

  • miles
My 2013 Ex Sorento when idling with the A/C on, -€œPants-€ or -€œpulse-€ struggling to idle. BUT-€¦. If I turn OFF the A/C the RPM -€œSmooths out-€ and is consistent in idling. This began about 2019 March. Current miles: 56,000 and current On maintenance, inspections and oil changes. (Two drivers only) Will there be a recall for this?

- Houston , TX, USA

problem #47

Mar 152021

Sorento

  • miles

A D V E R T I S E M E N T S

I continuously am having issues with several light bulbs going out in my vehicle. I have replaced them several times. The headlights, running lights, turning signal bulbs, brake lights, etc. Lights are obviously a very important part of driving, especially at night. I have read complaints from several other Kia owners having the same issue. I am unsure of when the issues started occurring as I purchased the vehicle from the first owner in march or april 2021 and I noticed the issues within a few day of purchasing the vehicle. The vehicle does not have any other issues or warning lights. The light have yet to be inspected.

- Lake Park, GA, USA

problem #46

Feb 232021

Sorento

  • 110,332 miles
The contact owns a 2013 KIA Sorento. The contact stated while driving 75 mph, the vehicle started to lose power and the speed decelerated to 55 mph unintendedly. The contact took it to the vehicle to the dealer who replaced the spark plugs, drive belts, and several other unknown parts. The contact stated that approximately 5 months after the repairs the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 110,332.

- Durham, CA, USA

problem #45

Apr 072021

Sorento

  • miles
The Sorento truck start off by self went I drive more the hour went I brake the truck sout off.

- Elgin , IL, USA

problem #44

May 172021

Sorento

  • miles
Abs break

- Hoover, AL, USA

problem #43

Mar 012021

Sorento

  • 74,000 miles
Peeling paint, entirely down to base on hood and next to windshield both sides.

- Willits, CA, USA

problem #42

Dec 012020

Sorento

  • 70,000 miles
My 2013 Kia Sorento backup camera recently stopped working, after researching on the internet it seems like a very common issue for a lot of Kia models because the cameras are not properly sealed and get corroded inside of them. When I shift the car to reverse the screen is black, the distance lines show up but no camera video feed or sometimes it is intermittent after waiting for 20+ seconds.

- Beavercreek, OH, USA

problem #41

May 012015

Sorento

  • miles
Since I purchased my vehicle in 2015 with around 45,000 miles, I noticed paint chipping off the roof where it meets with the windshield. Now, I have large chunks of paint chipping away on the hood and on the panel between the door and windshield, exposing metal frame. After searching online, I noticed many people with this exact same problem with their Kia Sorento; same year and same pearl white color. I have taken it to a paint shop, and they said it's a "delamination" problem, and it's a defect in the manufacturer's paint. It will only continue to worsen. I took it to Kia (after having my engine replaced due to engine failure and seizing on the highway), and I was told that I would have to cover all expenses to fix it. Not only are large chunks of paint chipping off, but all the areas are becoming severely rusted. This should not happen!! not only is it a paint defect that Kia should cover, but it can become a safety hazard when it begins to weaken around the windshield! I have had to have my engine replaced (which I had to fight for as well before almost causing a major accident on the highway once my car seized at 70 mph) and my paint is coming off in large quantities and rusting, depreciating the value and safety of my car, and it's not even 10 years old!!! I've had nothing but problems since I started financing my car. Kia knows this is a problem, yet will not do anything about it. I want something done! a recall should be set in place, especially after hundreds of consumers have had the same problem!!

- Altamonte Springs, FL, USA

problem #40

Nov 142020

Sorento

  • 118,153 miles
First, the brake lights kept going out. Finally found a loose wire. Then, the ABS, downhill, skid lights all came on at the same time. Found one wheel where it is not reading speed. Next, the gas cover does not open now. There has been one issue after another with this car. I get it serviced, monthly. It is up to date on oil changes, inspections, fluid and I am about to replace all brakes, pads, rotors and tires. I feel like this care, which I have only had for four and a half years, is done.

- Philadelphia, PA, USA

problem #39

Oct 192020

Sorento

  • 104,017 miles
Vehicle was stationary after pulling into my garage, turned vehicle off - key would not come out of ignition, restarted car, backed up, pulled straight forward, made sure wheel was straight, placed in park, turned off ignition, key would not come out of ignition. Restarted car, backed up, pulled forward again and parked, finally able to remove key from ignition. Thankfully I was home and was able to remove key. This has happed many times on this vehicle, some of which I have reported already.

- Lexington Park, MD, USA

problem #38

Jul 222020

Sorento

  • 100,000 miles
Door handles from the inside stopped working.

- College Park, MD, USA

Read the next 20 complaints »

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