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4.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,512 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Nissan Murano electrical problems

electrical problem

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2003 Nissan Murano Owner Comments (Page 1 of 6)

problem #119

Jul 092011

Murano

  • 78,000 miles

A D V E R T I S E M E N T S

Since I purchased my 2003 Nissan Murano, I have had several failures with it that the dealer has either claimed they cannot reproduce, has failed to fix or indicates that my model is not part of a recall effort, even when my car is reproducing the very same symptoms the recalls state they address. The last incident was the alternator and the failure of the cam position sensors and crank position sensors. Both have caused the vehicle to simply stop in ongoing traffic creating an obvious safety hazard for my family! does someone have to actually die before will accept responsibility for faulty construction with the Murano" this is not the first life-threatening incident I have had with this car!!! I was on the interstate doing 70 mph when all of a sudden the engine died!!! I completely lost acceleration on interstate 70 at 10:30 P.M. at night with small children in the car! what did the dealership do to rectify this situation" replaced the alternator that was already on recall and threatened to charge me for the cost until I threatened legal action...then, all of a sudden, took care of it! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Overland Park, KS, USA

problem #118

Jul 012007

Murano 6-cyl

  • miles
2003 Nissan Murano. Consumer states engine abruptly shut off and the vehicle lost all power. The consumer was able to gradually steer the vehicle to the emergency lane. After numerous attempts, he was unable to restart the vehicle. The vehicle was towed to the dealer and a diagnostic test revealed fuel pump failure. The consumer stated this was not the first time the engine abruptly shut off. The first incident happened in July 2007. But, the vehicle was restarted and was taken to the dealer, but they were unable to find a problem. Prior to the first two incidents, the engine stalled on May 10, 2010. After numerous attempts, the consumer was able to restart the vehicle. The vehicle was taken to the dealer where they determined the crank sensor was faulty. The consumer stated there have been other repairs such as: Alternator failure, the passenger door locks routinely malfunctioned during extreme heat, the driver's power seat malfunctioned, the motor mounts were cracked, the axles were loose, and the intake hose failed.

- Katy, TX, USA

problem #117

Apr 282010

Murano

  • 116,000 miles
The contact owns a 2003 Nissan Murano. While driving at speeds of 45 mph, the ABS and brake warning lights illuminated on the instrument panel. The brakes then engaged without driver warrant. The contact had not depressed the brake pedal and instead, attempted to depress the accelerator but to no avail. The dealer advised the alternator had failed and would need to be replaced. The vehicle was not repaired. The failure mileage was 116,000 and the current mileage was 116,891.

- Cape Coral, FL, USA

problem #116

Mar 052010

Murano

  • 75,000 miles

A D V E R T I S E M E N T S

The contact owns a 2003 Nissan Murano. While the contact was driving at a speed of 35 mph she noticed that the battery and brake warning lights appeared on the dashboard. The vehicle was taken to a local mechanic who replaced the battery. The contact was informed that the alternator had malfunctioned. The contact called the dealership regarding NHTSA recall #05V319000: Electrical system: Alternator/ generator/ regulator and was informed that the vehicle was not included in the recall. The current and failure mileages were 75,000.

- Norristown, PA, USA

problem #115

Oct 042004

Murano 6-cyl

  • Automatic transmission
  • 7,548 miles
I was pulling off the freeway when my car started to hesitate. When I got to the light my car stalled and the panel lights dimmed. After some time I was able to get to a safe place to call aaa and I towed the car to the dealer. I was told it was the alternator and they didn't have the part and I had to wait over a week and 1/2 before I was able to get my car back.

- Chino Hills, CA, USA

problem #114

Aug 192007

Murano 6-cyl

  • 34,000 miles
Heard noise from engine compartment under low RPM range. Took vehicle to local Nissan dealer for inspection of problem and mechanic could not duplicate but was advised by shop mechanic about worn drive belt. Vehicle is @ 34,000 miles. Upon investigation at home from top of engine bay, I noticed ac/alternator idler pulley was vibrating and rotating of axis to the crack pulley. I investigated online at www.nissanmurano.org for similar problems. I found a series of reports that the bracket that holds the idle pulley was broken and causes cutting into the adjustment arm and causing the noise (eventually failing). Returned vehicle to the dealer and informed dealer of idler pulley problem researched online and request belt service. When mechanic removed the belt, the idler pulley assembly was found to be broken. I believe this is a serious design issue and Nissan should provide a better design and recall a $16 part. Potential issues of failure of pulley: 1) nearby vicinity of the radiator coolant return hose can cut by broken bracket and can cause engine to overheat. 2) could lead to an alternator not providing energy to the car and a more serious consequences. Updated 01/11/08. Updated

- Rockledge, FL, USA

problem #113

Aug 172007

Murano 6-cyl

  • Automatic transmission
  • 35,000 miles

A D V E R T I S E M E N T S

The idler tension bracket failed/broke due to unusual wear and the belt was lost 200 miles from home! it is clear that the bracket was over heat tempered by the manufacturer!

- Kailua Kona, HI, USA

problem #112

Jul 012007

Murano 6-cyl

  • miles
Consumer is seeking reimbursement for recall failure. Mc the consumer stated upon contacting the dealer to see if the warranty covered the mechanical failure, she was informed there was a recall issued for this vehicle with the same problem she was encountering with the vehicle which was the alternator. The car was purchased in July 05 but the recall was issued back in may of 05, so that might be why the consumer was not informed. However, the consumer is surprised to know that the dealer did not replace the alternator due to the recall prior to the purchase of the vehicle. The consumer provided a copy of the invoice and would like to be reimbursed for the repairs.

- Richmond , VA, USA

problem #111

Jul 012007

Murano 6-cyl

  • Automatic transmission
  • miles
Nissan Murano 2003 service engine check lightcame on and vehicle slowed down on the freeway and I had to find a shoulder after an overpass bridge to pull over for my safe and for my 2 toodlers children. I check the recall on the internet for this and it was a recall back in 2003 that I did not recieve a notice in the mail. I call a car dealer and denying me for the recall. I call the consumer affair customer service and 7/2/2007 and case is pending. I feel so unsafe to drive this vehicle because since 2003 this vehicle has five recalls such as gas tank, set belt, engine and engine cooling, transmission nut not tighten enough and alternator.

- Fortt Worth, TX, USA

problem #110

Aug 062006

Murano

  • miles
Brake and battery light came on. Signs of alternator failure.

- Edison, NJ, USA

problem #109

Jul 252006

Murano 6-cyl

  • Automatic transmission
  • 47,000 miles

A D V E R T I S E M E N T S

There was a recall on the alternator for my 2003 Nissan Murano, this resulted in a tested failure with my battery, once tested with the Nissan registered battery tester however there was then no perceived problem. After requesting that it be replaced for my safety they refused and I contacted Nissan customer service. After 8 weeks I still had not been in contact with a regional specialist and yesterday my battery died on me. Fortunately this was within a safe environment at my work. I am currently 8 weeks pregnant and went through a lot of stress and exertion at a very dangerous time in order to have the car safely towed to the nearest Nissan dealership. My concern is this could have happened anywhere and would have left me unsafely abandoned.

- Bear, DE, USA

problem #108

Apr 202006

Murano 6-cyl

  • Automatic transmission
  • 27,930 miles
: the contact stated without warning the vehicle stalled at various speeds. A NHTSA recall, #05V319000 was performed on the vehicle concerning, the alternator; however, the recall did not remedy the problem. The vehicle is currently at the dealership.

- Queens Village, NY, USA

problem #107

Jan 242006

Murano 6-cyl

  • miles
2003 Murano battery died and had to be replaced. Alternator failed causing the battery to fail. ** answer required***

- Folsom, CA, USA

problem #106

Nov 122005

Murano

  • miles
Changed alternator once before at dealership and it took 1-month to have it repaired. In November, the car failed to start after having all the light indicator go off. Very disturbing being abandoned. I believed that the car was going to be a "lemon" and decided to no longer own the Murano. I was left with no choice but to look for another vehicle.

- Kailua Kona, HI, USA

problem #105

Nov 282005

Murano 6-cyl

  • miles
2003 Nissan Murano would not start, consumer purchased new battery. Not long after the consumer had to purchase a new battery, she received a recall letter in the mail. The consumer believed the problem with the battery was due to the alternator not charging the battery.

- Perryton, TX, USA

problem #104

Nov 092005

Murano 6-cyl

  • miles
While driving consumer Murano broke down and was towed to nearest gas station. Alternator was replaced. The alternator was replaced under recall, however the consumer is requesting reimbursement for the towing charges.

- Lindenhurst, NY, USA

problem #103

Sep 022005

(reported on)

Murano

  • miles
2003 Nissan Murano developed problems with starting the engine. Consumer is requesting reimbursement for battery replacement. The consumer was already experiencing problems prior to receiving the recall notice regarding the alternator, therefore there was never a problem with the battery.

- Cypress, TX, USA

problem #102

Aug 142005

Murano 6-cyl

  • 23,622 miles
Copy of ltr addressed to Nissan requesting reimbursement for towing charges incurred due to recalled alternator on his 2003 Nissan Murano.

- Mansfield, MA, USA

problem #101

Jan 062005

Murano 6-cyl

  • Automatic transmission
  • 23,000 miles
In early January 2005, the charge warning and brake warning lights came on while operating my 2003 Nissan Murano. As a result, I contacted Nissan service dept in my city. I took it in, they replaced the battery and the alternator without charge. However, the service department was not aware of problems with the Nissan of this nature. They did indicate that a couple had been in recently for the same problem. Because my car was under warranty, it was free repairs, however the repairs were not done in a timely manner since they were not going to be getting any money from me. I'm a single mom with two kids who relies on the safety and accessibility of my vehicle. To be driving a car with these kind of problems could have been tragic. The inconvenience of not having a vehicle is hindering given the need to attend work and school for the kids. I wish someone would have said something more than 8 months ago.

- Austin, TX, USA

problem #100

Aug 112005

Murano

  • Automatic transmission
  • miles
After using my 2003 Nissan Murano in the morning to take my one daughter to school, my younger daughter & I returned home for an appointment. Afterward, we got back in the car to run errands. Upon starting the car, the battery warning light and brake warning light both illuminated. Assuming that this wasn't good, we proceeded to the dealership to figure out what was wrong. About 1 mile away from the dealership, the car died on us and - thankfully - we coasted into a gas station. I placed a call directly to the dealership to inform them of the situation and they responded quite quickly - for which I was grateful as my month-old daughter was with me in the car and without A/C it would have gotten quite warm. My complaint isn't with the service I received, but with the fact that I was not informed of this recall until after the problem occurred with my car. Even upon bringing the car to the dealership, no one informed me that there was an issue with the alternator (I.e., the recall) until after the repair work had been performed. And we didn't receive an official notice from Nissan until one week after the incident.

- Marietta, GA, USA

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