This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving this morning, I made a right turn @ about 5mph out of the traffic light (driving conditions were dry road, slow speed and daylight), when I noticed a snap sound from underneath my 42,200miles 2004 Nissan Murano sl driver's seat and felt as if the seat came loose from the seat railing bottom. Instantly I fell backwards and towards the left side of the seat almost loosing control of the wheel and pulling my lower back muscle trying to get my self up. Pulled over to check the seat, and noticed the seat was loose, hardly made any force to move or wiggle it back & forth or side to side. Immediately noticed a loose "bar" or piece of metal. Went to my usual Nissan service center to find out about the problem/broken part and found out the broken part is the back crossbar of the seat lifter link slide assembly. It actually detached from the welding on the left side of the seat. My vehicle is not covered by any warranty as it expired about a year or so and the service center will not replace with out a cost and a new assembly. It will sell the whole assembly though, which I do not intend on paying since I believe this is a design/manufacturing failure and needless to say a safety issue. I found out Nissan motors knows about this problems with the Murano's drivers seat and have not done anything, and they should. Even Nissan came up with a "reinforced"/ different part number seat assembly, also I know for a fact that many Murano owners have filled complaints both with Nissan & the NHTSA and nothing has come up or done. I was lucky I didn't crash or sustained any damages other than a sprained lower back, an unsafe seat and an undriveable car in the meantime. Believe me, it could have been worst a lot worst. For the record, I complained to Nissan about a year ago about a back & forth rocking motion on the same seat and found nothing but a loose nut. Something have to be done before someone do get really hurt or killed. Please help us.
The driver seat in my 2004 Nissan Murano broke. The motor is still working but the right side of the cable is broken so it doesn't slide forward. This is a major security issue and it costs over $1000 to repair it. I have read many other Muranos with similar complaints so this must be a manufacture defect.
Failure of the power seat drive. Driver's seat seemed to be lopsided, high on the left side of it. Now I have to drive with seat severely askew to the right and seat could not be properly adjusted. Repair will cost about $850 plus tax. All for the sake of a poorly designed, overworked small plastic gear.
I own a 2004 Nissan Murano, and today after only owning the car for less than a year, the driver seat (automatic) broke and is leaning to the left. I am covered under an extended warranty and this problem will be covered by Nissan, but to those many owners of this vehicle that this has happened too, I feel obligated to report this issue. I feel this is a driving hazard and could cause a serious accident or even death. When the seat broke, I was in moving traffic of around 45 miles an hour, and I almost swerved to the left and hit a car. This is a parts issue that Nissan should cover. I think it would be unjust to allow Nissan to not recall this item and repair this item for free. I weigh less than 185, so I doubt this problem was due to weight issues. It's a defective parts issue. Please contact Nissan to get this corrected.
- Owings Mills, MD, USA
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I have a 2004 Nissan muruno and the passenger seat started making a clicking sound everytime I would turn, but at that time I did not know what it was. Then a few weeks later the I was driving and made had to stop abruptly and the seat broke. Then my seat was leaning to the side. When I took it to the dealership in raleigh, nc on wake forest road. I was told that I would have to buy a brand new chair. Which I think that they quoted me $800 then that was not including labor. That was almost 2 years ago. I am still riding with my seat leaning to the side.
I have a 2004 Nissan Murano. The power drivers seat will only move on the left side and the right side is stuck. Upon taking it to the dealer, I was informed the gear on the right side was stripped, and it would be $1,000 + to fix this. I had the vehicle in multiple times under warranty for the seat slipping when I took-off from a stop sign, and was told it was operating as designed. I am concerned that in an accident this seat is not going to remain in place and it will result in major injuries.
2004 Nissan Murano SE seat tilted to the left and cannot be adjusted. I have no replaced the part yet because the cost per the dealer is in excess of $1,000.
I have a 2004 Nissan Murano which my wife and I love, but we have recently developed a problem that we haven't experienced before. The left side of the power drivers seat broke and the ride is very dangerous and unstable. I can only imagine what I will face if I ever have to suddenly stop my car. I'm currently searching for someone local that can weld the seat back to its base, but cost is a factor and so is time. It seems that this is a manufacture defect, and perhaps there should be some sort of recall to correct this issue before someone gets hurt and has to sue Nissan.
The contact owns a 2004 Nissan Murano. Each time the vehicle is driven, the driver seat moves from right to left and front to back. The failure was noticed while driving 55 mph. The vehicle was taken to the dealer twice and they stated that the frame of the seat failed. There is a service bulletin regarding this failure; however, the number was unknown. The current mileage was 82,000 and failure mileage was 81,500.
A D V E R T I S E M E N T S
- Carolina, PR, USA