This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As I was driving on the highway and tried using my brakes I continually had to depress my brake pedal all the way to the floor to get them to start working. Once I reached stop and go traffic on the highway I continued to have this problem where tapping or using the brake pedal as normal did not slow my car down and I had to keep pushing it to the floor in order to keep from running into the car in front of me. I brought this to my normal mechanic who drained brake fluid, checked pads, and tested all calipers which did not fix the problem. They felt it was the ABS actuator that was the problem and recommended I go to a dealership. At the dealership I relayed this information and they began looking at the car. Their diagnosis is that the actuator allowed air in the brake line and that air kept my brakes from working. Seems like a common problem among Nissan Murano's.
While attempting to stop from an approximate 30 miles per hour speed, the brake petal travelled nearly all the way to the floor board. The vehicle did eventually slow to a stop but not until I nearly struck the car in front of me. After that, the problem was intermittent. I brought the car to my mechanic who checked the master cylinder and determined the the problem was a defective ABS control module. I have seen recalls for defective ABS on Murano model years up to 2009 and then again after 2015. However, my 2011 model year falls in the "recall gap" and is not covered. Although ABS problems for the 2011 Murano are documented on multiple internet websites, Nissan has not issued an additional recall covering the other model years such as mine. So the expensive repair costs and responsibility for accidents and injuries fall upon the unsuspecting owners of the defective vehicles. Nissan should immediately issue a recall and get the dangerous condition repaired before others find themselves without the ability to safely stop their cars.
All of a sudden while driving my 2011 Nissan Murano and after driving over a slight bump on a city street in my neighborhood going about 10 mph maybe a little more I was in the process slowing down and making a U turn right in front of my house so I could park in front of our house (thank god!) my brakes failed they went to the floor very suddenly and after re-pumping brakes, I got control and was able to park my Murano. Wth is going on Nissan"? this was scary and I don't wish on this on anyone. My kids drive this car too. Does somebody have to be killed in order to get attention on this safety issue Nissan" this needs to pro-active not re-active. We buy and drive your cars to feel safe not be scared I'm gonna hit a small bump and lose my brakes. The bump and the point where I turned around and lost braking control could not of been more than 75-100 feet away. After parking I checked my master cylinder and the brake fluid looked fine and full. I had no leaks. I am in absolute aww! at what just happened. Someone with authority please investigate this because is gonna get hurt bad or get killed. C.herrera soon to be ex-owner of this Nissan Murano unless it gets fixed or recalled.
Going approximately 5-10 mph on the first occasion just rolling over rr tracks and then going 5 mph off an exit ramp over a small bump in the road and the brakes failed/went all the way to the floor on both occasions. Based on the amount of 2011 brakes issues I have read about online tonight regarding the same going over bumps/bump/brakes failing issue, I cannot believe the 2011S have not been added to the recall. I either expect adding 2011S to the recall as the 2009's got last month or I need to know where to take my car to be repaired at no charge. This is a definite safety issue that Nissan has been made aware about is not a regular single part failing on its own.
Vehicle is in motion on a city street. When braking over a bump, brake pedal drops to the floor, vehicle does not stop. Brake malfunction - unsafe condition.it happened twice in a month. Independent shop stated to replace anti-lock brake's hydraulic control unit. Nissan will not sell the part. Brought to Nissan dealer to check and stated it is normal. Nissan found everything operating normally and charged $ $210 for the inspection.
- Foster City, CA, USA
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The contact owns a 2011 Nissan Murano. While driving 65 mph, the brake pedal had to be depressed all the way to the floorboard in order to stop the vehicle. The vehicle was taken to walser Nissan burnsville (14750 buck hill rd, burnsville, mn 55306, 612-395-4999) where it was diagnosed that the ABS actuator failed. The vehicle was not repaired. The manufacturer was notified of the failure, opened a case, and advised the contact to take the vehicle to a dealer. The failure mileage was approximately 115,000.
When the vehicle is in motion on city streets, the brake pedal goes to the floor when trying to stop. The vehicle can stop but with a fraction of the braking ability. The pedal continues to push all the way to the floor even when pumping the pedal. It corrects on its own after an hour or so. 4 occasions occurred after hitting a bump. 1 occasion occurred when the ABS engaged after hitting a patch of ice. The master cylinder has been replaced (I saved the old one) and the brake pads have been replaced and the problem continues. It has only occurred about 5 times over a span of about 1year so it is very difficult to intentionally repeat and diagnose. Internet research points to a possible sticking ABS modulator valve.
As I was driving down the road I went over a speed bump and my brakes went all the way down to the floorboard. I was not going fast at the time this occurred. This has happened twice now, and I was told the master cylinder and brake booster needed to be replaced. Now I am out a vehicle until I can pay $1300 to get it replaced. My warranty just expired and now I am screwed. My brakes are still not working properly and did not go back to normal.
The contact owns a 2011 Nissan Murano. While driving approximately 30 mph over a speed bump, the brake pedal was depressed and traveled to the floorboard. There were no warning indicators illuminated. The vehicle was taken to an unknown dealer who stated that the ABS actuator needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 68,000. The VIN was not available.
While driving my Murano and applying pressure to the brakes to stop the vehicle, the brakes are spongy and will go all the way to the floor. This is a random thing that has happened, we have had the brakes checked was told there was no problem, there are no warning indicators, I have had this happen several times in the last couple of months, once while raining, all other times the roads were perfectly fine, luckily I do not drive fast or to close to people as this is a random thing that seems to happen. This has happened to me on city streets and while turning or pressing the brakes to come to a stop, usually when it happens I will pump the brake and it will come to a stop. I see that there are several complaints on this problem, I think it needs to be looked into before serious accidents happen.
While driving on a city street toward an intersection to make a right turn, I ran over a bump (manhole cover/pot hole) and my brakes "went soft". when I tried to apply the brakes, there was no pressure (resistance) and the pedal went to the floor. Fortunately, I was driving at a low rate of speed and was eventually able to stop after a much longer distance than usual or safe. (it was like a 'rolling stop'.) I was informed by a service technician that I should replace the ABS control module (very expensive). Fortunately, I did not collide with another vehicle or object.
On 12/15/16 I was driving my 2011 Nissan Murano AWD and when braking for a left turn lane on a local street (going about 30 mph) the brake pedal all of a sudden had no pressure & went all the way to the floor. I could not stop the car & I had to veer to the right to avoid hitting a car in front of me. Towed the car to the Nissan dealer the next day, 12/16/16, & they said it was the master brake cylinder. They replaced the master brake cylinder for about $700 & it was working normally except for a slight whirring sound. On 2/6/17, approximately a month and a half later. I was entering a freeway on ramp (curving type of on ramp approximately 45 mph) and the brakes went to the floor again with no pressure. I had to sharply turn to the right to avoid hitting the car in front and coast to a stop. Took the car to the same dealer and they said the problem was now worn front brakes $400. Then they called a little later and changed their diagnosis and said the issue was now the ABS actuator, $1900. Did some research online and found that Nissan has a recall for certain year Murano ABS actuators. I believe they should expand the recall because it seems to be affecting my 2011 Murano and I have read many 2009 Murano owners experiencing many of the same issues I am. Interestingly both times the brakes failed were on very rainy days. I think this issue should be addressed before a bad accident occurs where there could be a fatality.
Took Murano to mechanic because was having problems with braking, mechanic had brake serviced and made new. Now car is not wanting to stop even when pumpin brakes. Took back and was told by mechanic at shamrock that I need new ABS hydrolic break system
My wife's Nissan Murano had been having problems with the brakes going all the way down to the floor. I took it in to Nissan dealership to get checked out finally the guy there told me that the brakes didn't act up on them so they can't diagnose the problem and that so far everything looks good. I left thinking maybe it was just the brakes getting worn out. About five months later it happened again while she was driving home. She said she was going 40 and she suddenly had no brakes having to put her vehicle on park so she wouldn't hit the vehicle infront of her finally she had no brakes and had to move her car using the emergency brake on and off untill she reached a shopping center ahead. I went to pick the truck up and the brakes were working fine again. Then I called Nissan explained what happened and they told me they had no record of them ever taking a look at the truck. And that my factory warranty has finally expired so the master cylinder isn't covered which is what's wrong with the brakes supposively. I'm aware that the master cylinder completely stops working when it goes bad but for it to work and sometimes not work sounds very strange. I have read online that many people have had the same problem with this particular vehicle and thy say it starts not working six months after changing themaster cylinder. I called Nissan for recalls but they don't have anything for this vehicle. I don't understand how so many people have had the same problem and Nissan hasn't looked into addressing the problem. We need something done about this because they charge me 900$ plus to replace when I had obviously told them the vehicle was acting up during the time of my warranty.
The contact owns a 2011 Nissan Murano. While driving approximately 20 mph, the brake pedal was depressed but failed to respond. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic. The technician diagnosed that the master cylinder needed to be replaced. The vehicle was then taken to the dealer, where the technician confirmed the failure but the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.
While driving my Nissan Murano 2011, the car lost its brakes while driving on the road. I started pumping the brakes until they started working, but defective. I went to Nissan center and they told me that they had to change the master cylinder and he wasn't surprised. Told me that this was not their first case, but there were no recalls, so I have to pay $600 for a new master cylinder.
A D V E R T I S E M E N T S
- St. Paul, MN, USA