This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
About to leave from a parking lot at night, turned vehicle on. Released emergency brake. Put car in reverse to back out. While backing out, noticed car not operating correctly. Stopped backing out and reparked. Noticed engine dash lights were on:"check vsc system", ABS, emergency parking light nonresponsive, triangular warning light and check engine light. Looked into manual to read and said to take car in. Drove car around parking lot to see how car handled. Car braked but pumped on own after brake tapped each time. Braking ability and flexibility compromised. Being serviced now.
My car was just repaired 6 months ago for this same issue at a cost of over $3,000!!!! today my husband and son were in the car when the brakes failed and the check vsc warning light came on again!! luckily they were not in an accident as a result of the failed brakes.
I was driving down the highway when I felt a noticeable difference in the steering and breaking of my car. At the same time a lot of the dashboard lights came on including: Brake, ABS, vsc warning, check engine, TPMS. After I felt this change, it was very hard to brake. It took me longer to stop and I had to use more physical force to do so. This was extremely scary considering how fast I was going and the fact that I had my child in the car with me. I took my car straight to a mechanic who cleared the code.
While cruising about 35 mph the following panel lights came on: Brakes, ABS, error message- vsc (vehicle stability control). A whirring sound emanated from the engine compartment which intensified when I depressed brake pedal. The brakes weakly responded to pedal pressure. I was able to drive slowly to a parking lot where I had it towed to the dealership. I note that the brake reservoir was full and detected no leaking fluids. I had no warning of this failure. The car has been serviced regularly by the dealership.
Brake warning light came on, then warning to check vsc system, 2 other warning lights and ABS light came on, braking became difficult with resistance when applying brake, pulsing and lurching forward when foot on brake stopped at stoplight. This is happening intermittently.
- Eagan, MN, USA
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While driving in cold weather the check vsc system light comes on and the power brakes cease to function. I have to press the brake pedal very hard in order to get the car to stop. Toyota claims that this is caused by a faulty accumulator and gives the error code C1391. I created a website to see if other people have experienced this problem and to my surprise I have quite a few comments posted to my guestbook. You can view the site at checkvscsystem.com. this part should not be defective in a vehicle with low mileage and is a major safety concern. I have had times where I am driving and the light comes on and the brakes cease to function properly and have almost rear ended a car. This issue needs to be addressed with Toyota so that no one gets injured.
My wife and I were driving our 2008 Toyota Camry hybrid on cary parkway in cary, nc. I was at the wheel and coasting with no foot on the gas or brake and noticed the engine accelerating slightly. It was not a scary situation because the road was open in front of me and the speed was not fast but I could tell the engine was not coasting and slowing down as expected and I told my wife. I tapped the gas pedal and then the car started to coast and slow as expected. It has never happened again and I know if I reported it to my dealer they would tell me that they could not find anything wrong so I haven't bothered. It felt like the throttle was mechanically stuck. I should mention that this car had a defective weld in the right front and when the car was new and started creaking, the dealer had it taken to a body shop and a bad weld under the right front fender was repaired.
I was driving to work on the highway when all of the sudden my car started to slow down, I pushed on the accelerator and got nothing, the dash board lights came on and the car completely stalled. The computer screen said to "check hybrid system and check vsc system". I sat for awhile and tried to restart the car, it did start but it would move, and then it displayed on the computer, " put car in P" and again the message read check hybrid system and vsc system. The tow truck driver got into my vehicle to put it on the roll back and he noticed that the computer was saying the same thing to him, so I know I wasn't going crazy. The car was then towed to the dealership where I purchased it and they call me to tell me that the car is running fine and that there is no problem!!! I am furious, I bought this car because of Toyota's reputation, reliability and safety. I do not feel safe in the car!!!
The contact owns a 2008 Toyota Camry hybrid. The contact stated as he was making a right turn about 30 mph the vehicle suddenly accelerated out of control cross the median strip and flipped over. The driver and the passenger sustained extensive injuries to their bodies. The vehicle was destroyed. A police report was available if needed. The manufacturer was contacted and a complaint was filed. The manufacturer denied the claim and stated the crash was the contact's fault. The insurance company was contacted who towed the vehicle. The failure mileage was 5,000.
The contact owns a 2008 Toyota Camry hybrid. The contact was sitting at a stop with the brakes depressed. The contact shifted into reverse and the vehicle abnormally accelerated and crashed into a building. The front passenger side of the vehicle was damaged. The contact stated that her neck was bruised from the seat belt when the vehicle jerked forward. The front air bags did not deploy. A police report was available. The vehicle was repaired. The failure and current mileage was 10,500. Updated 12/14/2011 the consumer stated the vehicle accelerated forward with great speed, while the vehicle was in reverse. Updated 04/28/11
2008 Toyota Camry hybrid. Consumer states problem with brake response the consumer experienced sudden acceleration while attempting to park, which ultimately caused significant damage to two vehicles. The consumer tried repeatedly to apply the brakes to stop the vehicle, but to no avail. The consumer also hit a pedestrian. (daughter wrote in on behalf of her 83 year mother who was driving the vehicle). The consumers daughter there was no floor mat present in the vehicle, so that was not the issue. Updated 06/09/10.
On Sept 25, 2007 we purchased for my wife a new 2008 Camry hybrid at longo Toyota, el monte, ca. She experienced several problems (dead starter battery from headlights staying on or coming on after parking, car not decelerating when foot taken off accelerator, odd things with auto door locks) the first month, and when we called the dealer they talked us into attending a new owners meeting, so we could become more familiar with the car. When we brought these things up during the meeting, most of it was excused as being unfamiliar with the car features, although they took the Camry and after 15 minutes told us nothing was wrong with the headlights. A supposed Toyota headquarters rep stated to me, "the little woman isn't that techo, is she"? a month later she was stopped going to work in the early morning by chp, for driving without headlights being on, but was not ticketed because the officer witnessed the headlight switch was on. (we still notice the headlight doing odd things, and the switch is in the on position, not the auti position). Back to the dealer, no problem found. Early November 2009 we received from Toyota motor sales usa a "potential floor mat interference with accelerator pedal safety recall campaign (interm notice)" which stated "we will notify you again as soon as a campaign remedy is available for your vehicle". we have heard nothing since that time, except for a sealed oversized business envelope last week, which was not about a fix to the vehicle problems, but sales materials on the new 5th generation 4runner. Toyota is still not owning up to all the defects in the Camry hybrid.
08" Camry hybrid - when set on cruise control, the car inadvertently accelerates pass the "set" speed point when going up or down hill, by more than 20 mph before I disengaged the cruise control.
The contact leased a 2008 Toyota Camry on January 5, 2008. The vehicle would lunge forward while the gear shift selector was in the reverse position. The manufacturer stated that there would be a recall and they could not fix the vehicle until April 2010 when the recall parts were available. She was concerned with her safety in driving the vehicle until then. The failure and current mileages were under 33,000. Updated 01/1410 updated 01/20/10.
Approximate incident date is entirely inaccurate. I do not remember when this happened, but probably more than a year ago either in a 2006 Camry or a 2008 Camry hybrid. I believe this to be related to NHTSA campaign id 09V388000. I am concerned because "Toyota has determined that this defect does not exist in vehicles in which the driver side floor mat is compatible with the vehicle and is properly secured" and believe that my complaint should be investigated concurrently with this one. 1. my compatible and properly secured carpeted driver's side floor mat slipped off the retaining hooks (clips) and bunched up under the pedals. There are only two hooks, which are removable, and they spin around and around, allowing the mat to slip off. I believe that a simple fix of installing permanent hooks that do not spin, or four hooks, would solve this potentially fatal issue. 2. as I was driving, I found myself unable to depress the brake pedal. I discovered that my floor mat had lodged under the brake pedal, making it so that could not press it down. Fortunately I was able to dislodge the mat and avoid a collision. This incident only happened once, but the mats do come off the hooks frequently, therefore I must constantly make sure that my mat is secure and that the hooks are facing the correct way so the mat cannot slip off them. 3. the failure was not reported and no action has been taken.
Drove in to a park parking lot, pulled in to a parking space when accelerator pedal stuck, brakes went out, ran in to a tree about five or six feet away. If there would not have been the tree there I could have run in to the soccer group a few hundred feet away and injured or killed them and me.
The contact owns a 2008 Toyota Camry hv. The mat which is a protective mat over the standard vehicle mat caused the accelerator pedal to get stuck under the mat. On several occasions he had to stop the vehicle and disconnect the mat from the accelerator pedal. The failure mileage was 10,000.
A D V E R T I S E M E N T S
- Austin, TX, USA