This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 09/29/16
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2006 Toyota Corolla. While driving 45 mph, the contact's vehicle was involved in a front end collision with another vehicle. The air bags did not deploy. A police report was filed. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact sustained a head injury that did not require medical attention. The VIN was included in NHTSA campaign number: 15V285000 (air bags). The failure mileage was approximately 120,000.
- Champlin, MI, USA
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Takata recall. The contact owns a 2006 Toyota Corolla. The contact received a notice for NHTSA campaign number: 15V286000 (air bags); however, the parts needed were not available. The contact believed that the manufacturer exceeded a reasonable amount of time to provide the recall repairs. The dealer and manufacturer were made aware of the delay. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distributions disconnect. Updated 08/30/16
I called a dealer in June to set up an appointment to have the repair done for this recall. I was told they did not have the part and my name was added to a list and the part should be in in 2 weeks. I called again today to check on the status and was told that they are still waiting on the parts. They can only order 9 parts per week and when they order the parts they are told that the parts are on back order. They are working on repairs for customers who called in May. I don't understand why Toyota is limiting the amount of parts a dealer can order weekly and why they don't have the parts available when they know there is a recall. This process is taking too long and putting my son at risk.
The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount for the recall repair. The contact had not experienced any failures. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part needed to perform the repair was unavailable. The contact was placed on a waiting list. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. Parts distribution disconnect.
The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the parts for the recall were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I received a safety recall notice from Toyota in may of 2016. The letter stated that it's a required immediate respond. I called right away to Toyota of tri cities and the lady said that 'you're part will be in two weeks and we will call you.' No one called me in 3 weeks. I went to Toyota of tri cities and ask the lady named selena torres if the part for my car has arrived? she went to the part department and said that I never ordered any part from them. I asked if she can order the part for me. She said yes and that it will take 2 weeks to 3 weeks. She said that as soon as we receive it, we well call you. She asked for my phone number so I am sure that all of my contact info is in their system. I called them on July 2, 2016 and anthony stated, 'we don't have any part for you.' I asked when it will be available and he said that it will take 4 to 8 weeks. I am feeling that this dealer won't fix this recall issue.
I am concerned that Toyota has initiated a recall for my passenger air bag, told me that it is unsafe to drive or carry passengers, yet states that the repair may take 3 months. No remedy (I.e., rental car or other alternative) has yet been offered to address the safety issue during the 3 months.
Takata recall: I received a "remedy notice" from Toyota instructing me that the replacement airbag part was currently available, after having previously received an "interim letter" instructing that I would be notified when the replacement part became available. However, after contacting a local Toyota dealership, I was informed that the part would not be available for at least eight weeks. This constitutes an utter failure to remedy the defect within a reasonable time. Moreover, it is unacceptable to have been notified that the part is available when, in fact, it is not available for at least eight more weeks.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not notified of the issue. Parts distribution disconnected. Updated 08/16/16 updated 08/31/16.
Takata recall. I called riverside auto mall of marquette to get the defective airbag replaced and was told that Toyota only allows a couple of replacements at a time and that I was placed on a lengthy waiting list. I am driving a long distance in August and they said it, "might" be fixed by then. The paperwork I received in the mail said it was urgent and I have heard people have died due to this. Why is Toyota allowed to set a delay?
A D V E R T I S E M E N T S
- Montclear, NJ, USA