CarComplaints.com Notes: Beware of the NHTSA complaint data for the 2007 Corolla. It is almost certainly misleading.
The problem with NHTSA data for the 2007 Corolla is that for months on end, the news media repeatedly told the public that several Toyota models have an unintended acceleration defect, & to go to safercar.gov (the NHTSA's website) to file a complaint.
So, the NHTSA received a disproportionate number of complaints about Toyota unintended acceleration issues because of the national news media attention, to the point where now the NHTSA data is unreliable taken in context with any other vehicle that did not receive national news attention.
CarComplaints.com typically receives more complaints per day about vehicles than the NHTSA does, but the news media did not repeatedly say "go to CarComplaints.com to report your Toyota acceleration problems" like they did about the NHTSA -- so although we have less complaint data than the NHTSA for the 2007 Corolla, our data for the Corolla is a far more statistically accurate representation of the Corolla's reliability than what the NHTSA data shows.
10.0
really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
100 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In 2007, I had purchased a Toyota Corolla le. I had not noticed this problem until 2 weeks after purchasing the vehicle. The problem lies with the airbag not flushed with the dashboard and creates dips and valleys. The passenger airbag is sunk into the dashboard. After speaking with the dealer, they replaced the airbag and told me to let it sit for a while and the airbag and dashboard would align. However, after letting it sit for nearly two years, it is still the same condition. On almost every oil change, I would complain about the problem to the dealership and they would advise me to give it some more time. I filed a complaint with Toyota customer satisfaction department and they researched the case. In the end, the Toyota customer satisfaction department told me that there is nothing they can do. They informed me that they have sold many 2007 Corolla's that are known to have this problem with the airbag. They cannot guarantee me that because the airbag sinks into the dash, it will deploy when it needs to.
In March, 2007, I had an accident. The rear end of the car was completely broken. I thought it was totaled. Safeco had it repaired. The trunk does not stay secure, I am continuously taking my vehicle to the body shop for repairs to the body. The body parts just pop in (plastic) and the trunk lid does not stay shut. I am very disappointed, as well as it being very dangerous when I am riding down the road and the trunk's lid flops open, causing blind visibility.
- Chattahoochee, FL, USA
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- Union City, CA, USA