The contact owns a 2015 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 20V024000 (Air Bags). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, another vehicle T-boned the passenger's side of his vehicle. The seat belts did not restrain him, his wife, and their three minor children, upon impact. None of the air bags deployed upon impact. The contact suffered a left shoulder injury, and his wife suffered a hip injury. The three children did not sustain any injuries. The contact, his wife, and their children later received medical attention at the hospital. A police report was filed. The contact was able to drive away from the scene of the collision after roadside assistance replaced the passenger's side front tire. The dealer was made aware of the failure and requested the repair bills, the police report, and medical bills. The manufacturer was made aware of the failure and a case was opened. The manufacturer requested a demand letter but provided no further assistance. Prior to the collision, the contact's sister was also involved in another collision with the vehicle, and the same failure occurred. The failure mileage was approximately 120,000.

- Hercules, CA, USA

My Toyota was tee boned by a driver who ran stop sign. My wife and I were injured when our airbags and seatbelts failed to deploy properly. No airbags deployed even though we were traveling at 40mph and were hit hard on the passenger side of the car. The other driver ran a stop sign and hit us broadside.

- Pflugerville, TX, USA

Rear seatbelt pulled by 8 year old pulled out from under the seat, stitching failed. When testing other 2 seatbelts, 1 additional also failed.

- Rotonda West, FL, USA

The seatbelts lock up as soon as you try to buckle them. Never releasing. Very dangerous! especially for children. This happens every day whether one-4- or 5 occupy the seats. The flooring especially on the drivers side is ruined. It is becoming a huge hole. Very cheaply made carpeting. Seats are horribly uncomfortable. Never a relief of pain in any. I and my family all are disabled. With back and hip damage. Steering does as it chooses rather than going in the direction you drive it. It sways constantly. Finally. There is no way to make it comfortable with the ac or heater on without a contestant battle. It is claustrophobic in any seat. When the car was sold to me. I was deceived and lied to. I found a chunk behind the hub cap about two weeks ago missing out of the wheel well. I have had to refill the tires numerous times. This car can be parked, driving, sitting at a light, doesn't matter. It is offensive and I was taken advantage of. Especially by only being given $750 for my Pontiac Grand Prix that still had a wonderful motor and transmission. I was told because it had overheated so bad I had to buy a new car. I simply no longer trust enterprise, and I am terrified behind the wheel with these seat belts. It is 5 of a family of 5 having these issues not just me. Please advise. This has been happening since we bought this car, not to mention the constant harassment involved and lack of professionalism with enterprise to handle this sale properly.

- Sylmar, CA, USA