Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The 2010 Highlander's rear liftgate thinks it's open when it's closed and then once it's actually open, you might not be able to shut it again. Remember folks, if your liftgate is stuck open for more than 4 hours, consult your mechanic.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,874 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Toyota Highlander accessories - exterior problems

accessories - exterior problem

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2010 Toyota Highlander Owner Comments (Page 1 of 2)

problem #27

Feb 102015


  • miles


The contact owns a 2010 Toyota Highlander. The contact stated that the front passenger and rear passenger side windows failed to close. The contact received notification of NHTSA campaign number: 15V689000 (visibility) after the failure was experienced. The vehicle was taken to the dealer where unknown areas were lubricated, but the failure persisted. The dealer did not inspect or replace the pwm circuit board; however, the remedy did not prevent the failure. The manufacturer was notified of the failure. The failure mileage was not available.

- East Brookfield, MA, USA

problem #26

Jan 102015


  • miles
Driver side sun visor won't stay in up position. Hangs down in vision line of driver taller than 5'. the repair will cost close to $200!

- Bakersfield, CA, USA

problem #25

Jan 202015

Highlander 6-cyl

  • 65,462 miles
The driver's side visor fails to stay up and drops to block driver's view.

- Branchville, NJ, USA

problem #24

Jun 012014


  • 50,000 miles


The driver's side sun visor will not stay up. Repeated attempts to get the local Toyota dealer to fix the problem resulted in them saying that it is not covered by the warranty. This is a safety issue. The visor could fall enough to block the driver's vision. Also, in the event of an accident the driver's forehead would be propelled into the edge of a sun visor that is partially down causing a possible serious head injury. This issue should be a safety recall.

- Colorado Springs, CO, USA

problem #23

Jan 182013


  • 45,000 miles
I purchased this 2010 Toyota Highlander new. At 45,000 miles, the driver-side sun visor failed to remain in the upright position. It continues to fall and block the driver's view when driving. Even though the vehicle was within the 50,000 mile warranty period, the dealership said the sun visor is not covered under the warranty. I new visor is over $200. I used to work for the Toyota at the headquarters located in torrance, California. It is unfortunate that Toyota does not recognize this sun visor as a customer hazard and failure of the part. This failure should be repaired/replaced at Toyota's expense before it causes serious harm to the driver and passengers.

- Castle Pines, CO, USA

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problem #22

Dec 252014

Highlander 6-cyl

  • 40,000 miles
Visor on driver's side dropped down and will not stay up. It is an absolute hazard.

- Raleigh, NC, USA

problem #21

Nov 112014


  • 65,000 miles


Driver side sun visor spring seems to be defective and the sun visor keeps falling down (does not stay in up position) blocking the visibility of the road.

- Pasadena, CA, USA

problem #20

Nov 092014

Highlander 6-cyl

  • 120,000 miles
Driver side sun visor tension completely broke under normal use. Visor hangs straight down and won't return to the up position, or any other position. Blocks much of the field of view for any driver (like me) taller than 5'5".

- Macon, GA, USA

problem #19

Jun 022014


  • 49,000 miles
Almost had a car accident when the driver side sun visor dropped during a turn on a 5-way intersection. The driver side sun visor does not retain its closed position. It keeps falling down when driving over small bumps. The sun visor hinders visibility and scope / range of the driver?S view. Proper visibility was compromised by this defective visor and this is a significant safety concern for vehicle operators. This gravely presents a safety issue for the driver, passengers, and other drivers on the road to include bystanders. This is obviously and clearly a safety issue and presents immediate danger and recall action. Please don't let this become fatality statistics due to a small recall and correction!

- Las Vegas , NV, USA

problem #18

Jan 012014

Highlander 6-cyl

  • 35,000 miles
Driver's side sun visor will not stay up. Keeps falling down while driving.

- High Point, NC, USA

problem #17

May 282014


  • 60,000 miles


The drivers sun visor has 2 stop points. One is supposed to be fully upright in the recess of the head liner. The stop point has moved so that the upper most point the visor will go is about 10% below level and right in the line of sight of the driver. This causes an unsafe condition in that the driver can not see the road or stop lights. I have run a red light because I can not see it. I have looked on all the websites and this is a common problem for Toyota. Not only on the Highlander but on several other models. There needs to be a recall for what ever is causing that stop point to "droop". the visor can not be taken apart and Toyota wants $200 to replace the thing. It is a rip off as they know the part is defective.

- Orange, VA, USA

problem #16

Apr 212014

Highlander 6-cyl

  • 62,734 miles
The driver's visor broke. I put it down to block the bright sun here in the desert and heard a loud snap. The visor no longer has the ability to stay up or all the way forward. Resulting problem: 1. in the up position it will not fully retract into the roof visor pocket and hangs down about 2.5 inches from the car roof. Concerned the small edge would smack me right in the middle of the forehead if I was in an accident and fell forward. If you were tall you could potentially be impacted directly in the eyes if you fell forward from a read end collision. 2. in the down position, which the visor is most frequently here in the desert region, it no longer can be pushed forward to the windshield, so it hangs down low, and partially obstructs your ability to read signs above your line of vision over the hood. Dealer did not think it was covered under my 100,000 mile / 5 year warranty and told me to call Toyota care, dealer said it would cost me $150 to $160 to fix. I called Toyota care they said it is covered because I purchased the extended warranty. Something like this shouldn't fail in the first three years, especially when most of the time it is sitting forward against the window and not moving.

- Fountain Hills, AZ, USA

problem #15

Jan 282014


  • 43,000 miles
The contact owns a 2010 Toyota Highlander. The contact stated that after pulling the drivers side sun visor down to block the sun, the contact was unable to reposition the visor which caused a visibility hazard. The contact stated that the vehicle was diagnosed and repaired by the dealer. The contact was informed that the visor bracket was fractured. The manufacturer was not notified. The failure mileage was 43,000.

- Milpitas, CA, USA

problem #14

Dec 032012


  • miles
The driver's side sun visor has dropped, blocking the line of vision. It does not allow me to push it up to be completely out of the way. I have read that the Camry had the same issue and Toyota issued a recall for the Camry but has not for the Highlander. Toyota needs to resolve this issue.

- Ashburn, VA, USA

problem #13

Oct 282013

Highlander 4-cyl

  • 51,808 miles
While driving down the highway, the driver's side sun visor fell down and obstructed view of the road. When attempting to push visor back up out of my line of sight, it would not stay in the proper position to block sun and to where it did not obstruct view of the road. The visor will either stay all the way up against the ceiling or all the way down almost parallel with the windshield. There seems to be some type of spring or piece of material broken inside visor causing it to malfunction. This is very annoying and very unsafe.

- Paragould, AR, USA

problem #12

Jan 012013

Highlander 6-cyl

  • miles
Drivers side sunvisor drops down into view and will not stay up, seems to be a major problem with all these cars from what I see on all the forums.

- Tallahassee, FL, USA

problem #11

Oct 232013


  • 56,000 miles
Visor on drivers side will not go up. It is constantly in the way of my vision as I drive.

- Floral Park, NY, USA

problem #10

Aug 272013


  • 51,577 miles
As I am driving the sun visor falls down into my driving sight. The visor will not stay down or up. It just remains in my line of vision. It concerns me because it limits my visibility and the potential of causing an accident.

- Farmington , NM, USA

problem #9

Aug 212013


  • 57,000 miles
The driver's sun visor has been used infrequently, and is typically in tact. However, today when using the visor to block the sunlight the visor would not retreat back into position and kept falling down in an unsecured manner blocking my driving vision because it would not stay into place. Proper visibility was compromised by this defective visor and this is a significant safety concern for vehicle operators.

- Abingdon, MD, USA

problem #8

Aug 072013

Highlander 6-cyl

  • 47,000 miles
The driver side sun visor does not retain its closed position. It falls down during driving and hinders visto ability of driver to see. Clearly a safety issue and a danger during driving time to the driver and other vehicles close to the driver.

- Ranson, WV, USA

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