This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Toyota Rav4. The contact received a recall notification for NHTSA campaign id number 13V383000 (suspension) and the part needed was currently unavailable. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2009 Toyota Rav4. The contact was included in NHTSA recall campaign id number: 13V383000 (suspension) and stated that the dealer indicated more than twice that they did not have the solution to repair the vehicle. The contact had to wait for months to repair the vehicle. The manufacturer was also notified and could not provide a reasonable date for when the contacts vehicle would receive the recall repairs. There are no failures at this time.
The contact owns a 2009 Toyota Rav4. The contact received notification of NHTSA campaign number: 13V383000 (suspension ) and stated that she was very concerned for her safety since the parts were still not available to complete the recall service. The manufacturer was made aware of the problem. The vehicle had not experience the failure.
I just want to know how long Toyota has to repair the rear suspension arm that you recalled, it seems around a couple of years ago? I've heard nothing from them about repairing this problem, just that they are working on trying to find a resolution. In the meantime, I am driving an unsafe vehicle. Thank you for your help.
I now regrettably own a 2009 Toyota Rav4. I bought this vehicle in September 2013 from a car max dealer in pompano beach Florida. I was not told that the car had two recalls that have not been taken care of. I brought car back to car max several times, they did various repairs, new brakes and alignment. Then I looked online and saw that this car has two recalls. I brought the car to Toyota of deerfield beach Florida and was told by the mechanic that this particular model was not on recall. I continued to drive this car but the steering is very loose and the wheel do not line up properly. I called Toyota usa and they told me that this car is on recall to bring it back to the dealer. I brought it back to Toyota of deer beach and was told by the manger [xxx], that they had already inspected the car and any further inspection would cost me money. I called Toyota usa back, while still at the dealer and had then talk to [xxx] but this did not help. He refused to inspect the car or offer any remedy. He said that I could pay $89 for an alignment. I went home and called Toyota usa again. Then they told me that the car was inspected in May 2013 before I owned it. I asked, what was the out come of the inspection. They could not answer, merely stated that I will be contacted by them and that there are not parts available for the recall. One of the recalls concerns the rear suspension, etc.that they can wear out and may cause damage. The other is the computer system that needs to be reprogrammed so that the driver doesn't step on the gas instead of the breaks. Campaign #13V383000. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Pompano Beach, FL, USA
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I brought my 2009 Toyota rav 4 into the romano Toyota (6400 basile rowe East syracuse, NY 13057) service department after receiving a recall notice for possible rusting in the rear suspension bar. The service department assured me that they had thoroughly checked the recalled part, and everything was fine. 5 months later, I was driving 55 mph on a 3-lane highway, and I suddenly lost control of my car. When I was able to look at my car, the rear passenger tire was hanging at a 45 degree angle to the car. An independent auto body shop confirmed that the rear suspension bar (the part that was recalled, and that Toyota assured me was perfectly fine 5 months before), had completely rusted through. Romano Toyota refused to discuss the problem with us, and simply repeated that "if they looked at the part, then it was fine." While Toyota corporate confirmed the findings of the independent auto body shop and reimbursed us for the costs of repair, as far as I'm aware, Toyota has not taken any steps to ensure that this terrifying (and potentially deadly) experience does not happen to another driver.
Since this car was bought on Sept 18, 2009 it has had a shimmy problem. Dealer could never find anything wrong but would do an alignment and tire rotation when he took it in for an oil change at 19,265 mi on Nov 8, 2011, they told my father he needed tires and that a lug nut was missing. He took it down the block to a tire shop who stated the car was unsafe to drive without at least 2 new tires and an alignment. Then on May 20, 2012 replaced the other 2 tires at 23,192 mi. He has had problems with the lug nuts replacing 3 different ones now. The last lug nut that was missing the lug stud was broken also. When I took it to the dealer to be to have 2 of the recalls fixed and the lug stud replaced on Nov 30, 2012 they even said these Rav4's have been having these issues. We just received a fifth recall notice, a second recall on the suspension. Corporate does not fill any of the above issues are related nor their responsibility, that we need to go to the original tire manufacture regarding the tire issue, they also stated his warranty expired in Sept 2012. My father has the 7yr-70,000 mile platinum warranty, (the last dealership I took it to also stated the warranty had expired on 9/12/2012). Toyota Corp gave me the ph no for extra care extended warranty regarding the lack of coverage and said to was possible if we actually had the extended warranty that they could do something for us. When I spoke with them they stated the warranty was in the national system and had no reason as to why they'd question that. When I explained the continual problems he said Corp needs to address. Everyone points the finger at others. The car currently has 26,900 mi. My father has been very ill the past 1 1/2 years and is unable to deal with these issues. My father hates this car, the dealership in vacaville purchased from & he does not feel safe driving this vehicle.
Vehicle starting a popping/binding feel when making a turn left or right at about 36000 miles. It became more pronounced and by 42000 miles it could be felt when sitting still. Toyota tso issued to replace the intermediate steering shaft. I feel that this is a progressively dangerous condition that will cause failure and loss of life one day. Cost the replace shaft, $517. Search finds many, many Rav4 owners have this complaint.
2009 Toyota Rav4. Consumer states that there is something wrong with the vehicle. All four tires had to be replaced because they were bald, and one of the tire pressure monitoring sensors (TPMS) had to be replaced. Updated 02/04/11 updated 02/16/11.
2009 Toyota Rav4 safety issues the consumer stated the steering wheel developed a vibration. The vehicle was examined. However the mechanic stated nothing was wrong. The tires were balanced, but the problem still continued.
A D V E R T I S E M E N T S
- Kissimmee, FL, USA