The contact owns a 2009 Toyota Rav4. While driving 35 mph, the contact heard a loud explosive noise coming from the sun roof. Upon further inspection, the contact noticed spider shards of glass and stated that the sun roof had exploded. The contact called middleton Toyota (634 newfield St, middletown, ct 06457, (860) 347-7294) where the dealer stated that the glass was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 117,000.

- Portland, CT, USA

I was at a stop sign and turning right with my grandson in the backseat, I heard a loud noise no other car around me at the time pulled over and looked all around the car and in the back to see if something fell over nothing was in the back. Started driving again and heard wind noise pulled over again and looked all under rav and tires got ready to get in side looked up on the top and the sunroof had a hole in it and shattered. Nothing hit it just shattered. If had had the inside open glass would have been all inside the vehicle. Toyota said not in warranty and the extended warranty purchased did not cover either, had to file insurance claim. Was never advised when purchased that the sunroof could just explode and shatter for no reason. Now have a vehicle that I will not ever open the inside door for the sunroof again if would shatter while open would get glass all over everyone. Thank goodness was only going about 20 miles hour and the inside sunroof door closed when happened. If had been going 65 miles hour and had the sunroof inside door open could have caused wreck.

- Cedar Park, TX, USA