Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,420 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Toyota RAV4 fuel system problems

fuel system problem

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2011 Toyota RAV4 Owner Comments

problem #5

Jan 062015


  • 36,000 miles


This rav 4 has had two separate instances of sudden acceleration. One time while approaching a stop light, and the brake was applied, the engine started to rev, and the vehicle had "extended stopping distance". luckily, there was no car in front of us, otherwise there would have been an accident. It occurred a second time while pulling into a parking spot at work. Again, luckily, there was a snow bank in front of the space (and not another car!). the car is a 4cyl., and cert. Pre-owned. It's scary to think there is this unpredictable problem with the car. Dealer claims they know nothing about it. I will be showing them the 56 or so complaints from this NHTSA site for merely the 2011 Rav4. I haven't even looked at the other years yet! more than 50% of the complaints in here are for this very same problem! isn't it about time for a recall on this dangerous "feature"" how many more lives need to be at risk? or is the govt. Trying to preserve "Toyota quality"" it could be as simple as replacing the brake pedal -- space it further away from the accel. Pedal and make it "taller" so that there can be no iteration between the two. Or, simply allow the brake light signal to interact with the ECM to inhibit any "throttle increase" command to the engine.

- Ashland, MA, USA

problem #4

Jan 112013

RAV4 6-cyl

  • 15,000 miles
I was driving on the road intending to make a left turn. I then heard a bang and a pop sound. I could smell gasoline. When I arrived home I could smell gasoline. When I looked underneath the vehicle I could see the gasoline dripping from the underside of the vehicle. I had a vehicle towed to a Toyota dealer who informed me a day later that the vehicle had incurred a ruptured gasoline tank. I am concerned that this can happen to anyone else and can cause a fire if the car is driven on a hot day, or someone throws a cigarette stub on the road. I had full gas tank of gas, and there is no way to contain the leak as well.

- Sterling, VA, USA

problem #3

Oct 182012

RAV4 4-cyl

  • 6,000 miles
I was driving my 2011 Toyota Rav4 on October 18,2012, and upon pulling into my driveway, I put my foot on the brake pedal and the car began "roaring" and accelerated rapidly toward my house. I practically stood on the brake pedal and eventually the car stopped just short of crashing. It traveled a distance of 60 feet before stopping. We purchased the car new and it has 6000 miles on it. My husband immediately checked the Toyota floor mat and it was in place secured by the "fix" Toyota has installed(two clips). No other mat is in our car. We had the car towed to lakewood Toyota.

- Bradenton, FL, USA

problem #2

Oct 032012

RAV4 4-cyl

  • 8,100 miles
I was at a stop sign in a parking lot attempting to turn left to position my car behind a pick-up truck (towing a trailer) waiting to turn right. My car shot ahead and crashed into the trailer. Applying the brake did nothing. I finally was able to put the car in reverse and it shot backwards at the same high speed. I don't know what the tach read--it wasn't a priority at the time. Had the truck and trailer not been ahead of me, I would have shot across a heavily traveled highway. This is the second time this has happened. Last March I was pulling into my garage when the car accelerated forward into my freezer and the back wall of the garage. I like the car but, frankly, I'm afraid to drive it now.

- Fairport, NY, USA

problem #1

Dec 292011

RAV4 4-cyl

  • 2,000 miles
I have a serious concern over the design of the brake and gas pedal width on my 2011 Toyota rav. My problem is that my dress shoes and recreation boots are getting caught on the brake pedal when I swivel from the gas to the brake pedal. On multiple occasions, I came close to serious accidents. I avoided the accidents by quickly sliding my right foot to the right and completely lifting my foot up and over to the brake pedal. During one of these maneuvers, moving my right foot quickly to the right resulted in the lip of the sole on the right side hitting the gas pedal and causing acceleration of the vehicle. This problem does not occur when I wear sneakers, as the sole of the sneaker does not have an approximate half-inch lip on the sides. Also and most important, I drive a Toyota highlander and this problem does not happen. I also did not have this problem with my Camry, which I traded in for the rav. The above vehicles has close to a five inch width separation between the brake and gas pedals. I've brought this to the attention of my Toyota dealer and the maintenance manager. They have been responsive of my concern, forwarding my complaint to the area maintenance manager. I met with the area manager explaining the problem. He proceeded to take pictures of my shoes and the 3 inch width between the brake and gas pedals. That meeting ended with the area manager opening a case and the promise he would refer my problem to his appropriate management. To date, my case is still with Toyota. My local Toyota dealer maintenance manager has contacted me advising that the case is being handled at a higher level.

- Oakdale, NY, USA

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