This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My recently purchased Rav4 2011 rolled backwards while in drive and my passenger door mirror caught the edge of my garage and shattered. I had no idea that this car rolled backwards while in drive. I was not told by the salesman, the manual also does not state it. The replacement of my mirror will cost me $360 but more importantly it could have rolled back into my wife and she is not replaceable. This car is not safe. It is not expected to happen with an automatic transmission and if no one is mentioning it to you, how are you suppose to know? someone is going to get hurt eventually. It was almost my wife. It will soon be someone else.
- White Plains, NY, USA
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- White Plains, NY, USA