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10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
21,174 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Toyota RAV4 miscellaneous problems

miscellaneous problem

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2016 Toyota RAV4 Owner Comments (Page 1 of 2)

problem #27

Jul 092023

RAV4

  • miles

A D V E R T I S E M E N T S

My sunroof is leaking for the fourth time. The first time it ruined the curtain airbags on the driver side. It started leaking again today and I am wondering if the airbags will be damaged again.

- Bethesda, MD, USA

problem #26

Feb 162023

RAV4

  • miles
My car was parked and when I went in, the drivers seat floor was flooded with rain water due to very heavy rain earlier on. This was on 2/16 /2023. It happened the same on 2/17/2023. Doors and windows were closed properly. It seems the rain water came in from under the steering wheel or filtered from somewhere under it.

- Reston, VA, USA

problem #25

Dec 042022

RAV4

  • miles
The car rapidly caught on fire while parked and off. Smoke first appeared from the hood and subsequently flames came out of the hood causing the entire car to catch in fire. There were no warning lights/messages. The car was inspected by our insurance, USAA

- Durham, NC, USA

problem #24

Apr 162021

RAV4

  • 55,000 miles

A D V E R T I S E M E N T S

I was driving down the highway, traveling about 65mph when all of the sudden I hear a loud bang. I pull over my car and notice a large hole in my sunroof. I didn't pass under a bridge and there was no evidence a rock or other object was dropped on the roof. Additionally, the glass was curved upward, like a bottle top bursting from a bottle. The sunroof seemed to spontaneously explode. I believe the only possible explanation is a manufacturing defect.

- Garner, NC, USA

problem #23

Jan 222021

RAV4

  • 25,000 miles
Have to replace brakes only after 20K miles. Battery become dead after 25K miles

- Helendale, CA, USA

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problem #22

Mar 052021

RAV4

  • 63,500 miles
The navigation displays, radio and all equipment that uses it quits and shuts down and will go off and on 3-8 times and then it seems to be ok. I was driving the vehicle down the highway when it happens. This has happen many times.

- Norton, VT, USA

problem #21

Feb 092021

RAV4

  • 85,000 miles

A D V E R T I S E M E N T S

While driving on a local road I started to lose electrical power. At first I lost power steering and shortly after the heat stopped working and all the lights on the dashboard lit up. When I brought the car to be diagnosed the fuse box had been burned and wires melted and there was smoke indicating there had been a fire around the fuse/electrical area

- Lakewood, NJ, USA

problem #20

Feb 102021

RAV4

  • miles
It says is something wrong with the eco or PCM

- Flushing, NY, USA

problem #19

Nov 302020

RAV4

  • 47,700 miles
Have barely had my 2016 Toyota Rav4 a year, when last week just left work and turned onto the hwy about 10 min going about 65 mph on a straight stretch. All of a sudden I heard a blast. First I thought someone shot the car, then thought must have blown a tire, but it was steering fine. I heard air and looked up at the sunroof and it had shattered and exploded, big chunk had blown out. More little pieces were blowing out so I shut the cover. Took a picture of my display showing temp, speed etc. Wasn't sure what to do, I was 30 miles from town, so I drove to gas station for gas, and took pictures. Next morning called Toyota and told them what happened. He made me an appt. For later that day. I said it should be no cost to me as it's obviously a defect in the sunroof. He said we will take a look at it and see if a rock hit it or something. I said "no rock hit it, it just exploded for no reason". went to appt and service guy had only been on the job for a couple of weeks, they sent out maintenance manager. She tried to tell me a rock must have hit it, I argued that nothing hit it, it just exploded. Then service director came out, he said there's no way to prove what happened and that it should be covered under my insurance comprehensive for glass repair. I said sure with a $500 deductible that I will have to pay. He said well there's nothing that we can do. They wrote up a repair quote and gave that to me. Then a couple guys covered the sunroof with sticky plastic to keep the rain and other stuff out. Other than that they were no help, they said they had never heard of this happening, which I find hard to believe, so when I got home I researched exploding sunroofs and found that there are hundreds of complaints. I feel it is a defective sunroof and Toyota should pay for the repairs.

- Pasco, WA, USA

problem #18

Nov 202020

RAV4

  • miles
Please be aware that newer Toyota car and truck models are not compatible for the most part, with the latest to series of apple iphones, the 11 and the just released 12 series. This has been a known issue for over a year, yet no resolution has been provided. This is a potential safety hazard especially in states that require hands free use of a cell phone while operating a vehicle. How can two large companies not work together to provide the necessary integration between their products to allow safe operation of their vehicles and phone. I ask to NHTSA to investigate this matter and take proper actions to mitigate this risk asap.

- Wimauma, FL, USA

problem #17

Jul 012020

RAV4

  • 11,000 miles

A D V E R T I S E M E N T S

All four door locks have malfunctioned. Each have been replaced. Now the replacements are also failing. The doors do not lock or unlock with the key fob. Making it impossible to get into the car when I start the car, the doors are supposed to lock automatically, which does not happen. Making it incredibly unsafe all of the information is at North hollywood Toyota it has been going on since 2018.

- Studio City, CA, USA

problem #16

Jul 232020

RAV4

  • 25,000 miles
I was driving on a city street and I heard a loud cracking sound. My sunroof cracked and the glass shattered. I was not under any sort of underpass or tree.

- Chicago, IL, USA

problem #15

Jun 152020

RAV4 4-cyl

  • 53,000 miles
New apple iphone 11promax. No longer can get hands free texting so safety compromised. Stationary, in motion all roads

- Corsicana, TX, USA

problem #14

Dec 162019

RAV4

  • 47,000 miles
Rav4 hybrid limited with navigation. The navigation control [maps / radio / volume control] freezes suddenly and screen is not manageable until the car stops, engine turned off and back on. One time, radio was loud, and could not turn it down as the screen was frozen. Has happened about once every two weeks.

- Chicago, IL, USA

problem #13

Nov 272019

RAV4

  • 1,485 miles
The review camera does not provide any picture when the sun shines directly into the windshield that almost caused a collision with pedestrians with children. I was backing up from the parking space. Thanks god nothing happened but this camera screen must be recalled. I reported it to palm beach totota rep. When I discovered it but I did not hear anything about how to fix the problem. The screen became dark as lcd screens manufactured years ago if you remember. Toyota Rav4-2016 that I drove before had excellent screen and clear picture that did not affected by any light.

- West Palm Beach, FL, USA

problem #12

Jun 132019

RAV4

  • miles
Water leak and damage drain tubes in dpillar plugged by debris. Water leaked into headliner, soaked floor and caused smell and mold growth. Cost insurance a bundle. Dealer did not specify cause but charged me for "servicing" auto. The rugs were removed, cleaned, and the insulation removed.

- Mt. Pleasant, SC, USA

problem #11

Jul 272019

RAV4

  • 47,000 miles
Started my 2016 Rav4 limited on 7/27/2019. After starting it none of the safety features are working. This appears to be a known issue among other Toyota owners. The vehicle was fine when I shut it off the night before. Now anti lock braking, lane departure alert, pre-collision system, and adaptive cruise control are all failing.

- Hutchinson, KS, USA

problem #10

Apr 302019

RAV4

  • 41,000 miles
Moonroof drain clogged and caused water to run down a frame and seep under carpet. Vehicle is now full of mold due to the leak. At this time the leak is fixed but the mold issue persists. This been confirmed by dealer and Toyota national office. There is no mention of the drain or drain maintenance in the manual. The mold is a serious health hazard. My curtain air bag is also probably damaged due to water running down the frame. The water must have been leaking for a while but I did not become aware of the problem under the mold started to smell when the weather got warm. The water also has the potential to damage crucial electrical equipment. National Toyota office and the dealer are dismissive about the issue. Toyota's solution to this problem is "call your insurance" instead of taking responsibility for not informing the consumer about the drains. I would not have this issue if I was informed to periodically check the drains for debris. My Rav4 for 41K miles on it. Use is normal.

- Exeter, PA, USA

problem #9

Oct 062017

RAV4

  • 13,000 miles
I was driving approximately 25 mph getting onto a major highway and heard what sounded like an explosion. I continued to drive and started hearing glass fly off my car and sliding around on my roof. I quickly pulled over, put my hazards on and slid back the sunroof shade. The entire center of my sunroof had shattered and appeared as if a giant rock was dropped on it. There was no sign of impact and I have already reached out to corporate headquarters and they offered absolutely no assistance in repairs.

- Farmington, NH, USA

problem #8

Oct 082017

RAV4

  • 11,000 miles
My vehicle was parked when I noticed what looked like water starting to come down from the top of the rear glass. I thought that was weird because there wasn't any water on the car. When I got out to make a closer inspection, the glass exploded. This occurred simply by closing my driver's side door.

- Two Harbors, MN, USA

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