This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Received Toyota factory recall for corrosion-resistant compound due to excessive frame rust. Called local dealer and also factory Toyota for appointment. Took the vehicle in to the dealership. One day later received phone call that my vehicle was safe and that they had sprayed this coating on the vehicle. I picked up vehicle and this corrosive chemical is dripping of the vehicle and is not drying. Concerned for environment and also, I have no idea of how vehicle was inspected assuring that the frame is safe.
The contact owns a 2003 Toyota Sequoia. The contact stated that while driving approximately 25 mph, the rear door latch opened independently. The vehicle was not taken to a dealer or an independent mechanic for diagnosis or repair. The manufacturer had not been made aware of the problem. The approximate failure mileage was 165,000.
The contact owns a 2003 Toyota Sequoia. The contact stated that while driving approximately 20 mph, the brakes failed to respond as the vsc and check engine warning lights illuminated. The vehicle was towed to a private mechanic where it was advised that the entire underbody carriage was rusted, resulting in diminished braking capability. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 140,000.
When you grab the rear handle to open the rear hatch, the handle assembly becomes disengaged from the assembly inside the door. This is the second time this has happened. When you google the following, "Sequoia rear latch" or "Sequoia rear latch cable" or "Sequoia rear larch problems" or "Sequoia rear hatch problems" you will get hundreds of hits. This appears to be an ongoing problem. Sequoia inside door handles also repeatedly break. Every time there's a break with the rear latch, it's a $500 fix.
The rear window motor and window tracks have rusted completely. The motor has failed and the window tracks are completly rusted away. The window is not unoperable. There is a short in the O2 sensor wiring underneath the vehicle. There is currently a recall on the above vehicle regarding frame rust. I believe that the above complaints are directly related to the rust issues that this vehicle has.
- West Seneca, NY, USA
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I took the Sequoia to a mechanic to repair a clunking noise in the front and squeaking noise in the back. Upon examination, the mechanic noticed unusually advanced rust and corrosion for a vehicle of its age. For safety reasons, the mechanic warned against driving the vehicle until repairs were made. Mechanic had to cut out front passenger control arm bolts, rear shock mounts, and other hardware due to the corrosion. Mechanic noted that future repairs will require the same cutting and replacement of new hardware. This corrosion issue may be related to the 2000-2003 Toyota Tundra recall of 2009, since the Sequoia shares the chassis and manufacturing facility with the Tundra.
We had intermittent off/on of interior lights while driving, but only during left turns. There was no (important) "door ajar" alert which normally would present as a red icon warning on the dash, there was no warning light. I worked as a mech. Engineer and tested all doors for "play", how tight the door closed. The right front passenger door was loose. I opened the door, checked if the seatbelt was shut-in with the door but all was normal. I wiggled the latch which is screwed in by 2 large star/allen screws. That was it, it was very loose, it took 5 turns to tighten each one. I checked the other doors, all were just fine. The door would have opened if this latch came all the way out, even belted in, a person could be injured.
The frame on my vehicle cracked, and this caused the top of the strut to come up through the floorboard. The Toyota dealer, body shop, and independent insurance appraiser say that this was not caused by an accident or other impact. They said the frame had metal fatigue and simply failed. This poses a serious hazard if a lightly driven vehicle such as mine, well-cared for and driven in a Suburban setting, the frame would crack in 8 years. I saw online that there was a frame recall for 2001-2003 Tundra and Sequoias (which share the same frame). The recall was for only 18 states where there is heavy snow, causing the frames to rust through. Toyota was forced to replace the entire frame. I believe that the frames were faulty from a manufacturing defect for this to occur. I want to make sure that you have this information as it may be part of a more wide-spread problem that Toyota is not telling anyone about.
Anti sway bar cannot be connected back to frame since the frame is rusted. I was told that in order to fix it, I would need my entire frame replaced and that none of this was covered under any warranty or recall. Estimated cost of repair is estimated to be at least $13,000. The vehicle is not safe to drive. Since the Sequoia has the same frame as a Tundra, why isn't the Sequoia frame rust problem also being recalled like the Tundra?
The undercarriage on my Sequoia has much rust. It is an '03 that has been garage kept since new. My husband has an '03 Acura with absolutely no rust... yet has faced the exact same conditions. I saw the recall for Tundra undercarriage rust and wondered why the Sequoia (which is basically the same frame) wasn't included. I've read about many Sequoia's that won't pass inspection due to undercarriage rust.
Brought vehicle in for service/schedule maintenance which was not completed; was advised by service technician that there was a hole rotted in the frame behind the driver side front wheel. Was advised to call customer experience center & open a case number with them. Was advised similar problem with the Tundra & Tacoma models.
Took 2003 Sequoia to baierl dealership on August 26, 2011 in cranberry, pa for 130,000 mile check up. Mechanic noticed "hole' in frame behind front right wheel. Upon further inspection with another mechanic there are several areas where frame is rusted through behind front wheels. Toyota says this issue is not covered under warranty. Upon investigation on this site and others, it seems that model years 2000-2003 Tacoma's, Tundra's and Sequoia's all have this issue. Toyota has extended the warranty to address this issue on Tacoma's and Tundra's, but not Sequoia's for some reason. The vehicle will not pass inspection now and Toyota themselves have said I would have to take it to a body shop where it could possibly be repaired, but no guarantees. I am looking for a resolution to this issue.
When I came to pick up my vehicle from my personal mechanic (June 2011) after he had replaced the brake pads and rotors, he warned me about serious undercarriage rust. Despite my vehicle only having 64000 miles on it at the time he indirectly suggested selling the vehicle in the next year or two as this premature rusting will be a very serious problem that I won't want to deal with. I wonder why the Tundra had a recall on the frame and not the Sequoia" is this vehicle safe"
In July 2006 at 52000 miles I went to exit the vehicle and the door handle breaks off in my hand. Dealer said not covered as it is wear & tear. I am not a tough guy, but cheap plastic handles, especially on the driver door as it is the most used? $139 is a waste of consumer $ and for an extra dollar they could have made a stronger handle.
A D V E R T I S E M E N T S
- Nisswa, MN, USA