Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Passat suspension problems

suspension problem

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2002 Volkswagen Passat Owner Comments

problem #1

Dec 222002

Passat 4-cyl

  • Automatic transmission
  • 15,000 miles


I had problems with the faulty ignition coil two times and the second time, they replaced all the coils. Here in Texas, when the temperature goes down below 28 F ( which is very rare) I am afraid.I can be stuck in the road. Hope the coil problem wont happen again. I also have problem with the brakes. Its making creaking sounds with the parking brake / hand brake. The technition told me that its natural..I cant beleive that. I gues I have to spend lot of money in near future to replace all those brake parts. Also the metal beeding on the roof is coming up. It is not causing any problem, but I have to push it hard almost everyday. I guess VW never tested the car for long time. So far I found so many complaints about Passat. Hope they will improve it.

- Dallas, TX, USA

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