Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
20,644 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Volkswagen Passat seat belts / air bags problems

seat belts / air bags problem

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2012 Volkswagen Passat Owner Comments (Page 2 of 6)

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problem #83

Sep 182016

Passat 5-cyl

  • miles

A D V E R T I S E M E N T S

Takata recall our VW dealer (santa monica VW) is saying they still do not have a fix for the recall notice. We first went into the dealer app. 4-5 months ago when the recall notice came out. The NHTSA web site says what the fix is-why can't they fix this problem? I have a teenager that drives the car who, by virtue of being a teenager, has a higher likelihood of being in an accident where a non-functioning airbag could be catastrophic. Please advise how we can get this repaired. Likewise, my 82-year old mother-in-law ([xxx]) has a 2012 VW cc with the same problem. So we have dual exposure in our family to this problem....thank you, [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Santa Monica, CA, USA

problem #82

Feb 122016

Passat

  • miles
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Coral Gables, FL, USA

problem #81

Jul 012016

Passat

  • 39,000 miles
Takata recall. I have had no problems at this time, but would like it fixed soon, or bought-back/traded-in for a fair value by a VW dealership.

- Tracy, CA, USA

problem #80

Aug 082016

Passat

  • miles

A D V E R T I S E M E N T S

Takata recall there has been no resolution after contacting the VW dealer for 6+ months. They say they do not have the parts to fix the issue. It is unacceptable.

- Bellingham, WA, USA

problem #79

Feb 092016

Passat

  • miles
Takata recall. Recall incomplete. Remedy not yet available. I have been getting this response since February with no further explanation

- Salinas, CA, USA

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problem #78

Apr 012016

Passat

  • miles
Takata recall and headlamp socket recall.

- Elkhart, IN, USA

problem #77

Nov 012015

Passat

  • miles

A D V E R T I S E M E N T S

"takata recall" we are driving around in a death trap!! when are we going to get this repaired or given another vehicle to drive in the interim"????!!!! electrical - another death trap!! when are we going to get this repaired or given another vehicle to drive????"!!!!! sounds like another lawsuit!!!

- Pleasant Hill, OH, USA

problem #76

Jul 132015

Passat

  • miles
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign numbers: 15V483000 (air bags) and 16V078000 (air bags). The contact was unable to schedule a repair within a reasonable timeframe for several months. The manufacturer was unable to determine when the parts would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.

- Delray Beach, FL, USA

problem #75

Aug 222016

Passat

  • 75,000 miles
Takata recall trying to sell our volkswagon Passat 2012 at our local Chevy dealer on 8/22/2016. Was notified by Chevy dealer that the airbags are on recall. We had no idea our airbags were not safe and under a recall. We were told they can not re-sell this car and we basically can only receive wholesale value for it. We were never notified by volkswagon that we had a recall. Called local volkswagon dealership and they cant replace because none are available. This is not acceptable!! this car is not safe. We need to get the bags replaced or volkswagon should provide a safe car for us to use until they can replace the bags.

- Grand Rapids, MI, USA

problem #74

Nov 012012

Passat

  • 0 miles
Takata recall: VW could care less if I get killed. My lease is up in Oct 2016 and they still won't fix this airbag but doesn't mind me driving a product that is unsafe. Execute the corporate heads so that others get the message.

- Conroe, TX, USA

problem #73

Aug 172016

Passat

  • miles

A D V E R T I S E M E N T S

Takata recall. I've known about the recall since February 2016. It is now August. The dealership will not give me a loner. My wife and I don't fell safe driving the car.

- Chicago, IL, USA

problem #72

Sep 012014

Passat

  • 40,000 miles
The contact owns a 2012 Volkswagen Passat. While operating the vehicle, the air bag sensor light illuminated and all the other electronics on the steering wheel would not operate. The vehicle was taken to the dealer where it was diagnosed that the air bag clock spring was faulty and needed to be replaced. The vehicle was repaired, but the failure recurred after approximately 34,000 miles. The VIN was not available. The manufacturer was notified of the failure. The failure mileage was 40,000. Updated 10/04/16

- Mobile, AL, USA

problem #71

Jul 212016

Passat

  • miles
Takata recall. Recently I submitted a request for reimbursement for funds related to the airbag recall. The request was turned down by VW. They stated that there have been no incidents of airbag failures and said replacing the airbags will be precautionary. Obviously they don't feel they need to be "timely" about this. I feel they are just stalling. I did spend $726.40 on an auto train when I first heard about the recall because I was afraid to drive the car. I feel VW has no intention to repair the car.

- New Haven, CT, USA

problem #70

Apr 222016

Passat

  • miles
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Liverpool, NY, USA

problem #69

Feb 092016

Passat

  • miles
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the part to do the repair was unavailable. The contact sated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cleveland Heiights, OH, USA

problem #68

Aug 052016

Passat

  • 34,000 miles
Takata recall. No remedy listed.

- San Leon, TX, USA

problem #67

Aug 052016

Passat

  • miles
Takata recall this recall was initiated in February of 2016. It is now August and VW still reports that they are not able to do the repair.

- Bakersfield, CA, USA

problem #66

Apr 012016

Passat

  • miles
Takata recall spoke with VW customer advocate asked for a loaner vehicle and was refused. Was unable to provide any info when and if parts will be available.

- Winter Springs, FL, USA

problem #65

Aug 042016

Passat

  • miles
Safety recall 69M9 NHTSA 16V078 repair not yet available. Should I wait till I get disfigured or die from the explosion to sue VW. This is so much more urgent than air polution forgery case. I live in ca where it gets very hot. Should I get airbag removed to avoid risk of explosion. I purchased this car used a year ago.

- Davis, CA, USA

problem #64

Feb 102016

Passat

  • miles
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Oldsmar, FL, USA

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