This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The low beam headlights do not adequately illuminate the road. It has gotten progressively worse over the last 18-24 months and has gotten to the point that we can-??t safely drive the vehicle unless we are able to use the high beams. When I was at the dealership for routine maintenance I asked about replacing the bulbs. I was told replacing the bulbs would not solve the issue and they did not feel right about charging me for something they knew would be a temporary at best solution. I can only assume the dealer/manufacturer inspect the lights as part of every service visit. There have not been any warning lights on the dash. Other than not being able to see the road there have not been any other symptoms.
The headlight reflector has been burned by the halogen lamp. After doing some research it-??s a very common problem. Replacing the halogen bulb does nothing as the reflector does not work. Honda/ Acura is denying any responsibility. The car has ZERO visibility at night. The light power is equivalent to a candle light
The headlights are so dim that I have to drive with the high beams on at all times or I can-??t see. I even had an Acura dealer try to clean them and it didn-??t help. It-??s crazy that this is a known issue (according to the Acura dealership) and this hasn-??t been recalled. I-??m basically driving in the dark or can-??t drive at all at night.
I just recently purchased this vehicle on 10/18/23. I purchased it during the daytime so was unaware of the headlight problem until I had to drive at night time. The low beams are extremely dim! I checked all fuses, relays and bulbs and everything is in good working order. Reached out to my local dealership and they advised this is a known issue but has not been recalled. The housing assembly causes delamination over time and will cost me more than $2,000 to replace the entire headlight assembly on both sides and Acura is aware of this issue and recalled the headlight problem on similar Acuras of the same year but refuses to fix this safety problem. I can not see when driving at night unless my highbeams are on which is illegal on the highway!
- Macon, GA, USA
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When my car hit approximately 100,000 miles noted greatly decreased visibility for night time driving due to poor output from what I thought was the lights. Had Acura dealer replace lights with no change noted. They then suggested I have someone else(because they wouldn-??t do it) replace bulbs with LED bulbs. Had LBulbs changed to LED with no change. This is a major safety issue as I do not have adequate or any visible lighting with my low beams making it impossible to be able to see to drive at night. This is extremely dangerous. Acura will not do anything. I did research online and noted many people with same or similar year RDX talking about this issue and reporting it. Online I found this: it-??s a very real problem that is common to the 2013, 2014, and 2015 Acura RDX base model. It-??s outrageous that Acura hasn-??t recalled it. The low-beam reflector itself oxidizes, is not reflective at all, and no amount of brighter bulbs or clean outside lenses will help with a reflector that doesn-??t reflect. (It-??s also not related to the cloudy inner-lens. It-??s the reflector.) Looks like there are several complaints about that gen RDX and its HIDs getting dim at around 100k. Focus seems to be converging on the reflector and/or the fresnel lens degrading. There-??s even a law firm doing some preliminary work to judge whether or not to file a class action.
Over a period of about 1 year the low beam headlights dimmed to a point that the vehicle was unsafe to drive at night. The lights provided no illumination. The dealership (Ron Tonkin Acura) did tell me that the reflector in that model and year could deteriorate and be "less" reflective. They recommended purchasing replacement components on Amazon ($418.99) and have them installed at the dealership ($435.62). I purchased the parts and had them installed. The dealership also told me that they did not have enough information to say if the replacements lights would have the same issue.
The contact owns a 2014 Acura RDX. The contact stated while driving at various speeds at night, the low beam headlights were significantly dimmed, diminishing the visibility of the roadway. The contact stated that the high-beam headlights were activated to safely drive at night. The vehicle was taken to the dealer, where the low-beam headlights were replaced, and the lenses were cleaned; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 49,000.
The headlights are so dim it's unsafe to drive at night. I replaced the bulbs, but the headlights still are too dim to drive at night. It's dangerous and people in my car with me at night after I replaced the bulbs noticed it too and were very concerned.
October 2021 at 74,790 miles I took the 2014 RDX to the dealer as the driver side headlight did not illuminate. The bulb was replaced. The light was still dimmer than the passenger side. In December 2022 at 81,415 mile service at the dealer I reported continued issues with night driving and dim headlights and was informed that the both head light projectors oxidized and the recommendation was to replace both ( $2,177.98). I limited my night driving and tried one more time to have the bulbs replaced without improvement. July 2023 at 85,204 miles both headlight assembly were replaced at the dealer ( $2,276.85). At the same time I contacted American Honda Motor Company to request financial assistance. After providing all dealer service documentation I was called to be advise that this was outside of warranty even thought the vehicle was not safe to drive in the dark.
Low beam headlights have gotten dimmer and dimmer over time, and represent a significant safety risk when driving at night. We have replaced the bulbs with the brightest, most expensive options possible, and no difference. We had the dealer check the problem, and they told us that they could "recondition" the headlight covers (which didn't look to me to be the problem, but we were desperate to make the situation better). No change at all (except we're out a few hundred dollars). Upon further research online, sounds like it is a common issue for this generation of Acura RDX, as well as other cars that use the same headlight projector. The heat from the bulbs gradually degrades the reflective coating on the inside of the projector, and it doesn't matter what bulb you put in at that point. It is amazing to me that this is a known issue, and no recall has been issued by Acura. Properly functioning headlights are a critical component of a safe operating vehicle.
I am the original owner of a 2014 Acura RDX, and I've been facing headlight issues since hitting 70,000 miles. The problem has worsened, making it extremely dangerous to drive at night due to the excessively dim headlights. I've nearly been in two car accidents because of this visibility problem. I've ruled out lens clouding as the cause and discovered that the issue lies with the coating inside the headlight assembly, leading to significant dimming during nighttime use. This poses a serious safety hazard, and I believe the dealer should issue a recall to address it. It's concerning that many others have experienced the same problem, yet Acura hasn't taken action to resolve it, despite the evident safety risk. Notably, according to the National Highway Traffic Safety Administration, Honda issued a recall for certain Acura RLX vehicles with the same issue, but not for the RDX. I feel that it's time for the government to intervene and compel Acura to conduct a recall for this problem. Safety should be their top priority, and prompt action is necessary to ensure the issue is resolved. On a related note, Chimicles Schwartz Kriner & Donaldson-Smith LLP (CSK&D) is currently investigating a potential class action lawsuit involving Acura vehicles, including the 2013, 2014, and 2015 Acura RDX models. Reports suggest that these vehicles have unsafe low-beam headlights that gradually dim over time, creating a safety risk, especially at night when visibility is crucial.
My 2014 Acura RDX only has 24,000 miles on it and the headlight are so dim I cannot even tell if they-??re on at night!!! This is extremely dangerous!!! To replace these headlights through my local dealer cost over $850! I-??ve found on the internet that this is a very common problem that thousands have had! I cannot believe that the government has not forced Acura to recall for this problem!!!
The headlights are extremely dim making night driving unsafe. The Acura of Chattanooga attempted to deglaze the exterior of the light housing, but the problem is inside the round bulb cover. It is easily visible to see the glaze covering the inside of the bulb. This low light/visibility problem is constant at any speed.
I am the original owner of the vehicle and have kept up on all routine maintenance. At about 65K miles the headlights started getting dimmer and it is impossible to see at night. It is like having a bic lighter for headlights. It is not the lens clouding over and there are numerous other consumers online that have the exact same problem. Online reasearch shows that there is a problem with the coating on the inside of the headlight assembly that makes the headlights dim at night. This needs to be recalled by the dealer and is definitely a safety hazard! Acura will not address the issue and they recommend changing the whole headlight assembly at $18000 for parts. I tried putting in brighter bulbs and this did not fix the problem. Please help!!
Problem: Dim low beam headlights. I first noticed this issue around the end of 2020 to 2021 (mileage around 80,000). It got progressively worse over the next 2 years. I believe that it is now unsafe to drive this vehicle at night. I have contacted Acura customer service (American Honda) regarding this problem 12/06/21 case #[XXX]. I have made a number of efforts to improve brightness including refinishing plastic lens, replacing halogen bulbs, replacing with LED bulbs but none of these have improved the unsafe low beam headlights. On my last visit to the Acura dealership I was told that I had a fogged projector glass in the light assemble. the only repair would be to replace the entire light assemble both right side and left side costing $3,500. On 7/5/23 the Honda case worker says that because there is no recall they can not do anything about it. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Headlights are dim, even after replacing it is something faulty with the original design. I have nearly been hit by cars turning into the road at night because of how dim the lights are. I have to have them on bright to be seen which creates further issues eith cars flashing their brights. I have researched online and found this is a common problem that acura refuses to issue a recall for. Please help us!!!
A D V E R T I S E M E N T S
- Seattle, WA, USA