This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife and I purchased our Rdx in 2014 and have enjoyed all aspects of the car except for the headlights. Ever since we have owned the car the headlights have been dim. My wife has not driven the car very much at night in the last couple of years but recently we have had to drive it at night and the headlights have gotten much worse. We just took it in for a quote and we need to replace them and it will cost in excess of $2700! I called Acura to complain and funny as it may sound but the woman that I spoke to said that headlights not working is not a safety issue and the headlights will not be recalled. I asked if I drive at night and crash because I cannot see if that was a safety issue and she still said it wasn't. I am perplexed that when someone comes out with a faulty product that the company will do everything in their power to save money even if it is at the expense of the individual that supports that company. It is Honda responsibility to take care of the issue but obviously they don't care. Basically at this point if I were to drive without the lights on I don't think that there would be much of a difference.
I own 2014 Acura Rdx and my headlights are extremely dim, making it hard to drive at night. The lights have been replaced and that didn't help. I saw many 2014 Acura Rdx owners reported same problem. Https://I went to Acura dealer nearby my home multiple times and they don't want to help. This is dangerous and could cause me to have an accident. Please advice what I need to do.
I own a 2014 Acura Rdx and my headlights are extremely dim, making it hard to drive at night. The lights have been replaced and that didn't help. It has a newer battery and no alternator issues. I have seen online that customers are experiencing the same problem and that my car is not recalled for this issue. Other Acura vehicles have been recalled for the same thing. I have contacted Acura client services and they basically said my warranty is expired. This is dangerous and could cause me to have an accident. It seems like Acura doesn't want to take responsibility for this issue.
Low beam head lights are not effective, passes inspection but not adequate even with upgraded light bulbs. Passenger while sitting in passenger seat asked if lights were on during nighttime errand run. Unable to drive much at night and if it is raining or foggy at night then unable to use. Currently exploring using led light upgrade. Concerned lense may be discolored as well. Another Rdx owner told me they had to replace whole headlight assemblies due to damaged caused by oem light bulb.
The headlights at night are extremely dangerous to drive with. There is practically minimum light projected on the road and from the drivers seat can only be seen 3 to 4 feet projecting out from the vehicle. Acura please be accountable! this is a critical design flaw! replacing bulbs with even brighter, high power leds does not fix the issue. The housing projector is flawed. This could be a fatal issue!!!
- Alpharetta, GA, USA
Search CarComplaints.com for these popular complaint phrases...
We purchased out vehicle a little over a month ago, because of the pandemic had not driven it at night until this past weekend. When returning home from out of state, it started getting dark lights were turned on as it got darker we could notice that you couldn't see anything in front of you unless you has the high beams on, which is not safe to drive with on a major highway. It was very frightening getting home without getting into an accident. When I checked there was a recall JN2 issued for this same problem. The recall states the following "consequence: Delamination of the aluminum film may diminish output of the headlight, increasing the risk of a vehicle crash. Remedy: Honda will notify owners, and dealers will replace both of the headlights, free of charge" but when I checked my VIN # was not part of the recall, which I don't understand why since what the recall states is what is happening with our car. I've called and keep getting the runaround, and I keep getting told there are no recalls for that VIN# well maybe there should be. I just want my car fixed to avoid a major accident a fatality.
The halogen headlights (low beams) on the base degrade to the point that they are not bright enough for nighttime driving. Even high beams are barely effective. Replacing bulbs does not resolve the issue.
Headlights are on but absolutely no visibility on the road at night. Head light enclosure is clear and not fogged over. Severe safety issue. Other Acura and Honda headlights on other models have been recalled for same issue.
The headlights are way too dim - even after changing bulbs and the lens is not fogged at all. You can't even tell if your lights are on at night - this is a serious safety issue. Other Acura vehicles have a recall for this. In research - the reflective coating that is supposed to illuminate your beams breaks down in a short time resulting in poor lighting of roadways at night. Recently had someone in the car for the 1st time driving at night - and they asked if I had my lights on. So it is very noticeable by people. Is there not a standard of lighting that has to be met for safety" and if this is issue - should it not be a recall?" look at ilx recall for same issue- 2013-2014.
My 2014 Acura Rdx running/low beam headlights are dangerously dim. I first noticed this last year and changed out the halogen bulbs. I do not do much driving at night. In the past month with the time change, I can barely see at night while driving. The halogen bulb has been changed out again, so its not the bulb. It is something within the headlight assembly itself - very difficult to drive at night. At times I must turn on the high beams when driving down a dark road. This cannot be fixed without purchasing new complete headlight assemblies.
Headlight flickering - was told it was bulb but have found complaints on the ballast and other Acura models with problems with headlights. Acura is making over $300-500 plus per service call and claims this is a non extended warranty problem. Light flickers while parked, in motion at random times.
A D V E R T I S E M E N T S
- Gig Harbor, WA, USA