This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
From what I have learned, the halogen low beam bulbs deteriorated the reflectors to the point it was noticeable around 60,000 miles and lights are now too dim to drive the vehicle since about 80,000 miles. Full headlight housing replacement is required to remedy the problem. I was driving in the rain on a dark highway when I was unable to see the roadway and had to travel with my high beams with oncoming traffic. The dealership confirmed the degraded reflector problem. There were no warning lamps or messages related to the dim lights. It sounds like an identical problem to the Acura 2014-2015 RLX which was recalled.
What component or system failed or malfunctioned, and is it available for inspection upon request" Low beam headlights are dim. Available for inspection upon request. How was your safety or the safety of others put at risk? I cannot properly see during night time driving. I almost crashed into a highway retainer wall. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No.
low beams so bad you cant see 10 feet ahead; in fact, the low beams from a car behind me will brighten the road in front of me more so. i replaced both bulbs, twice. Acura says this is over $1000 to replace both light assemblies. Other cars cant see me and i cant see other cars, or pedestrians! Progessively works since 2018
The front headlights are dangerously dim. It is all but impossible to see the road at night. Using the brights puts others at risk. This problem was diagnosed by the dealer as buildup inside the plastic light covering. The car is only 7 1/2 years old and is a premium brand. No warnings whatsoever. The lights were not great when I bought the car, and it has only gotten worse. If there is a defect in the manufacturing of the protective shields, I feel this should be the dealers responsibility, not mine. Total cost to me is $920. I do not feel this should be my responsibility.
- Spring Lake, NJ, USA
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This problem only applies to the base model of the 2015 Acura RDX because Acura installed Halogen Headlight bulbs, only in the base model, they get too hot for the reflective finish on the inside of the headlight assembly. The heat ruins the finish so there is very little reflective properties to cast light out in front of the car. You cannot see very well in the dark with low beams and cannot see at all when it is raining.They have fixed this problem on other models of Acura cars but not the RDX base model. Lots of complaints on chat rooms about this problem. I had to put LED lights in my fog lights to see in front of me.
My headlamps have become dimmer and dimmer. I changed the bulbs and the fuses are good as well. I checked online and discovered many online forums where others who own this model year Acura are experiencing the same thing and indicate the only resolution is to buy new headlamps. This is unacceptable that the consumer should have this burden placed on them because the manufacturer chose poor quality parts. This is extremely unsafe to drive with headlights that you can-??t see anything at night with. HUGE safety risk that Acura needs to address.
The silver reflectors on the low beam headlights are very oxidized to the point night driving is very dangerous. I-??m not referring to the clear plastic headlamp that often gets cloudy after many miles, but the actual low beam reflectors. Replacing the bulb is ineffective as it-??s the reflector at fault. Cost to replace is $1,600. The is a well known reported problem 2013-2015 RDXs.
The contact owns a 2015 Acura RDX. The contact stated that while driving at night, the headlights were failing to illuminate properly. No warning lights were illuminated. The contact stated that he replaced both headlight bulbs; however, the failure recurred, and the driver-??s side headlight was unable to illuminate more than 50 feet ahead of the vehicle. The contact stated that the hi-beam headlights were used while driving at night. The vehicle was taken to a local dealer, where it was diagnosed that the front headlight assembly needed to be replaced. The vehicle was not repaired. The contact referenced the failure to NHTSA Campaign Number: 14V792000 (Exterior Lighting); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 55,000.
The HID low beam headlights on this car failed. The reflector is defective, per the Acura service manager. The only fix is to replace the entire headlight assembly. $2,300. Acura refuses to issue a recall, even though they have recalled another model in the past for headlight issues. This is a true safety issue that makes driving the car at night treacherous. Someone is going to get hurt or killed.
On our base model 2015 RDX the low-beam headlights go dim after a couple of years. From what I've read this is due to the reflective bulb housing deteriorating in headlight assembly over time. New bulbs do not fix the problem. We have had the headlight assembly replaced once and the problem started all over again after a few years. The car is completely unsafe to drive at night. Acura has issued a similar recall to the RLX in the past but still has not acknowledged this same issue with the RDX and has yet to issue a recall. Please help.
The headlights are so dim you can not tell if you have them on at all. I have spent $400 on new bulbs. With all the complaints about the headlights, why hasn-??t this been addressed. I almost ran over a pedestrian two nights ago. It is so dangerous that I can not drive my car at night.
Low Beam headlight are very dim at night and very unsafe to drive. I have to drive with high beams so I can see which makes it unsafe for other cars. I replaced bulb with no improvement. I read many cases of this online. Acura needs to have this recalled to replace headlight assembly.
Headlights are too dim. This poses a safety risk while driving at night. I contacted the dealer, only requesting a price of replacing the bulb (before I researched it is more than just the bulb). I was informed that this is a known issue. No one inspected it. There are no warning lights. I would like to file a complaint so a recall can be issued and owners do not have to pay out of pocket expenses for a known issue.
The headlights on the 2015 Acura RDX are so dangerously dim that it isn't safe to drive at night or in any other low-light condition. The low-beam reflector itself has oxidized and is not reflective at all, and no amount of brighter bulbs or clean outside lenses can solve the issue. The only recourse is to replace the entire housing. A quick online search shows that this is a common complaint and issue for 2013, 2014, and 2015 Acura RDX base models. There was a recall issued for the same issue on the Acura RLX but not the Acura RDX.
Low beams gradually got dim and I cannot drive at night with low beams on a huge safety concern as I cannot see driving at night without my high beams on. There must be a recall on these models as there are numerous complaints for this issue.
Both of head lights are too dim for the 2015 RDX. Not enough lights to safely drive in the night. Commonly known for headlight reflector deterioration; plenty of others have experienced same issue (link below) and it's costly to fix the defect by Comsumer; please ask the car maker to recall and repair the defect https://community.cartalk.com/t/acura-rdx-2015-dim-headlights/180589/15 Similar recall were issued for 2015 Acura RLX: 2014-2015 Acura RLX Recalled To Fix Headlight Flaw https://www.thecarconnection.com/news/1096066_2014-2015-acura-rlx-recalled-to-fix-headlight-flaw
The headlights on my vehicle have been very dim, to the point of being unsafe to drive at night, and especially in inclement weather. Driving at night time in low light conditions the road is barley visible, especially during precipitation. I have replaced the bulbs for both headlights multiple with no improvement to visibility. I have also tried having the headlight lenses cover polished, which also yielded no improvement to visibility. The visibility provided from the headlights was sufficient when I first purchased the vehicle. The visibility issue started with the headlamp bulbs failing many times since my ownership of the vehicle. During the period of time of replacing the bulbs, I started notice a significant reduced visibility while driving in low light conditions. I would constantly check my headlights because I thought I had a headlight bulb out. That was not the case. The light projected from the headlights was very dim. I have contacted the Acura dealership, where I purchased the vehicle as a certified pre-owned. They informed me over the phone that it would cost me a diagnostic fee of approximately $175 to trouble shoot the problem. I even started consulting aftermarket vehicle shops. All of the aftermarket shops told me that they couldn't guarantee if replacing the whole headlight assembly would fix the problem, ass it could also be an electrical problem for the low light visibility. I have reached the point to wear driving at night time is just unsafe. I am now in the process of having both headlamps replaced at my own expense, not knowing if this will resolve the problem. Since the inception of this problem, there has been no other indication of an electrical or mechanical problem. This evolving safety issue has only gained my attention from my own driving experiences of having to drive in low light conditions, to which I have yet to find a definitive resolution.
A D V E R T I S E M E N T S
- Seattle, WA, USA