This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Audi A4 failed to start on the coldest day of the year when my daughter was out doing errands and left it for an extended time parked outside. When she returned and tried to start the car, she got an error message: "Steering defective! Do not drive vehicle!" She re-tried over a dozen times, leaving the vehicle and returning to try again....to no avail. It was extremely cold so she retreated into the building and searched the internet and found others who had had this same problem. She finally called a friend who came to pick her up and take her home. I called Audi, and they confirmed that it's a know problem that occurs in extreme cold and there's no way to get it started until things warm up. We waited until later in the day before my son and I drove over and successfully got the car started. Luckily my daughter could get warm refuge in a nearby building. But it is easy to imagine other circumstances, say, someone who lives in the country who stops at the side of the road for whatever reason and might freeze because the car won't start. Although Audi has known about the problem, they have chosen not to issue a recall but instead an extended warranty that had expired a month or so before this incident. Surprisingly, they refuse to fix the problem because it is beyond that extension date even though we brought the car to the dealer and they confirmed the error was recorded 18 times which might match my daughter's desperate but failed attempts to start the car. This is not an optional fix. It is a danger that should be addressed by recall. This is the first time we had this problem or even knew to be concerned. Furthermore, the notice for extended warranty (see attached) was not even addressed to me but, instead, to my teenage son who clearly didn't understand how important it was to get it fixed.
Just purchased the car April 13, 2020. Strong gasoline smell emitting from front end of vehicle and in cabin. Seems to be coming from the driver side of car. Does not happen all the time. Does not matter if the gas tank is full, half, or empty. Can't find any leaks under the hood, but still has a very strong smell of gasoline.
The car has been burning through oil. It has been requesting a quart of oil be added just about every 500-700 miles. About a year ago the problem started in early 2019 and at first it was just every 1200-900 miles that the car would ask for an extra quart of oil. Then in the past 6 months it has gotten worse asking for a quart of oil every 500-700 miles; this is all in addition to the regularly schedule oil changes.
A D V E R T I S E M E N T S
- Falcon Hts, MN, USA