This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Buick Encore. The contact stated while his daughter was driving at various speeds, the check engine warning light illuminated and the vehicle stalled inadvertently. The contact's daughter was unable to restart the vehicle. The vehicle was towed to an independent mechanic on three separate occasions where the turbo charger, the under-boost sensor, and spark plugs were replaced. However, the failure recurred several days after the repair. The contact stated that the failure had been recurring predominantly while driving 70-80 MPH. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000. THE CONSUMER STATED THE DEALERSHIP WAS NOTIFIED AND ADVISED THE AFTER MARKET TURBO WAS THE CAUSE OF THE FAILURE. AFTER THE TURBO WAS REPLACED, THE CATLYTIC CONVERTOR BECAME AN ISSUE. THE CONSUMER STATED THERE WAS A NEW DRAGGING NOISE.
- Greenup, IL, USA
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- Greenup, IL, USA