This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cracked dash- driver's side, completely cracked and separated, from steering wheel side to windshield. Cracked in second place a few days ago, off the main crack. Very flimsy material and creates a noise when driving.
Crack on front dash appeared a couple of years ago. Was told it was a common problem but no recall. Today I now have three cracks and an estimate of almost $400 to replace the part. In a quick look online this problem appears to be very common. I know there is a push to have GM replace this part at their expense as it appears to be defective. Something I agree with and am in favor of.
I have a Cadillac Escalade 2007 AWD. It has 70,000 miles on it and the chrome plated interior door handles have peeled off exposing sharp edges. Both the passenger and the driver interior door handles have exposed sharp edges. Through normal use, the chrome has peeled. There has been no abuse to them. These sharp edges have cut my finger once and also passenger fingers on three occasions. The cut is worse than a paper cut. They average about 1.5 inches. Nothing has been done to correct the failure as I am out of bumper to bumper warranty.
- the contact stated that upon receiving thec 2007 Cadillac Escalade with 3 failure miles the retractable steps on both sides of the vehicle were not working. The contact heard a humming sound while driving, as if the steps were attempting to slide out. The vehicle was taken to the dealer to be repaired, but there still had been no resolution to the problem. There have been 2 falls, resulting in injuries due to the retractable steps not working. The vehicle has not been repaired.
A D V E R T I S E M E N T S
- Kyle, TX, USA