This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Cadillac Escalade. The contact recently purchased the vehicle from a used car dealer and was informed that the vehicle was included in an unknown recall. The contact was informed to take the vehicle to a Cadillac dealer. In addition, the air bag warning indicator illuminated. The contact took the vehicle to central Cadillac (2801 carnegie ave, cleveland, oh 44115, (216) 586-5807) and was informed that the part was not available for the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that there was no remedy. The contact was forwarded to NHTSA. The failure mileage was approximately 149,000. VIN tool confirms parts not available.
This complaint is same as many other that have already been submitted. That is icw May 27,2016 manufacturer recall number2049152 NHTSA recall number16V383 recall statusrecall incomplete, remedy not yet available summary - takata corporation ('takata') has decided that a defect which relates to motor vehicle safety exists in certain 2007-2008 Cadillac Escalade, Escalade esv, Escalade ext, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. This is based upon takata's decision that front passenger airbag inflators it supplied to GM are defective. GM has submitted to NHTSA a petition for inconsequentiality and NHTSA has granted GM until August 2017 to complete its investigation and to submit all data supporting the petition. If the petition is denied, GM will conduct a recall of the airbag inflators covered by takata's defect information report. For more information visit www.regulations.gov and search for docket no. NHTSA-2016-0124. Your web site says "if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with NHTSA." I am doing that with is complaint. 3 1/2 years with no resolution is not timely. Please advise.
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received a recall notification for NHTSA campaign number: 16V383000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called fitzgerald Chevrolet hagerstown (101 S edgewood dr, hagerstown, md 21740, (301) 733-5000) and was informed that the part was not available. The manufacturer was made aware of the issue and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.
Over the past few years, have received multiple letters informing me about the takata recall on my vehicle. I have repeatedly called my local Cadillac dealership, faulkner Cadillac in mechanicsburg, pa. The dealership repeatedly tells me that they have not yet received parts to repair my open recall. I have also been told that the odds of a defect are low. I am a mother of three. I spend several hours each day transporting my children and carpooling other children to and from school, practices, appointments and tournaments. I am panicked every time I am on the road...praying that I can avoid anything that could trigger airbag deployment. Please for my family's safety, I ask for assistance in scheduling repairs for this deadly recall. I thank you in advance for your help! sincerely, [xxx] redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 Cadillac Escalade. The contact noticed that the air bag warning indicator was illuminated. The contact called Cadillac of knoxville (10005 parkside dr, knoxville, tn 37922, (865) 970-2041) and was informed that diagnostic testing was needed to determine the cause of the illumination. The contact discovered NHTSA campaign number: 16V383000 (air bags); however, the part was currently unavailable for the recall repair. The manufacturer had not been notified. The vehicle was not diagnosed or repaired. The failure mileage was 208,589.
- Knoxville, TN, USA
Search CarComplaints.com for these popular complaint phrases...
I have a 2007 Cadillac Escalade and it has a takata airbag that is not have a fix. Several hundreds of people have already died fro the recall. I cannot sell my car due to the open unfixable recall. What do I do? jill
I was going to my doctor's appt three months ago on my way back home the airbag light came and won't go off I called moore's Cadillac about the recall they are still saying it's ok I can't take these chances with my life I want this fixed I saved a lot of change to buy my Cadillac Escalade.
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received a recall notification for NHTSA campaign number: 16V383000 (air bags). The contact called joe bowman auto plaza at (540) 274-5321 (located at 2455 E market St, harrisonburg, va 22801) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Camp Chevrolet Cadillac (101 E montgomery ave, spokane, wa 99207, (509) 381-2970) was contacted and confirmed that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags). The contact called quality Buick GMC at 877-561-7727 (located at 1620 homer adams pkwy, alton, il 62002) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called crestview Cadillac (2700 E garvey ave S, West covina, ca 91791, (626) 966-7441) numerous times within the last four years and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact stated that the recall notice for NHTSA campaign number: 16V383000 (air bags) was received and the manufacturer was notified. The VIN indicated that the parts were still not available. The local dealer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Letter from senator heinrich on behalf of constituent [xxx] regarding a recall of the takata corporation recall of the 2007 Cadillac. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact stated that the manufacturer failed to provide the part for NHTSA campaign number: 16V383000 (air bags) for an extended period of time. Don ledford automotive (4595 N lee hwy, cleveland, tn 37312, (423) 709-8643) and integrity Buick GMC (6025 international dr, chattanooga, tn 37421, (423) 855-0550) were notified and unable to determine when the part would be supplied. The manufacturer was contacted to address part availability. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Cleveland, OH, USA