This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Cadillac Escalade. The contact stated that the air bags suddenly deployed while she was driving 60 mph. The vehicle was taken to an authorized dealer who put the air bags back in place and replaced the instrument panel. The on star safety device indicated that the air bags needed to be checked for malfunctions. The vehicle was taken to an authorized dealer where the contact was informed that the air bags were defective. The vehicle had not been repaired. The failure mileage was approximately 4,300.
The contact owns a 2007 Cadillac Escalade. While driving 35 mph in the rain, the vehicle hydroplaned and crashed into several trees. The vehicle spun around and ended up facing the opposite direction. The air bags failed to deploy and the contact was injured. A police report was filed. The failure mileage was unknown.
- Markham, IL, USA
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- Hephzibah, GA, USA