This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On my minivan (like most cars) there is a sensor for the front brakes so that when the front brakes pads are wearing thin, the sensor causes a high pitched shrill to be sounded. My sensor failed to function at all-hence I continued to use my brakes for a significantly longer time than I should have. As a result, by the time I was alerted to any damage to the brakes whatsoever, both the front and back brakes were so destroyed my van required an entire brake overhaul. Fortunately, once I heard a dreadful 'metal against metal' sound (my very first warning), I was able to drive directly to the dealership. Unfortunately, the dealership basically called me a liar when I told them about the defective sensor and they refused to pay any portion of my bill.
The braking system malfunctioned, causing extended stopping distance which almost caused accidents. Been to dlr 5 times. Dealer replaced rotors/pads. Dealer cannot determine problem.
- Moreno Valley, CA, USA
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- The Woodla, TX, USA