This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at 65 mph vehicle jumped out of gear, and the engine revved very high. Consumer stopped the vehicle, and killed the engine. After a minute consumer restarted the vehicle and pulled out. Currently, vehicle would not go out of second gear. Vehicle was taken to a dealer, who determined that a new transmission was needed.
Air bag light stays on, horn and cruise control doesn't work since light has been on. Dealer wants $500+ to fix. Several other Chrysler owbners have this problem.
My 'air bag' light flickered for a month and then finally stayed on. I discovered my horn did not work, or the cruise control. I replaced the fuses, and the problem continued. I contacted my repair shop and was told other minivans had the same proble. He referred me to the dealer. The dealer was well aware of the problem and told me it was the "clockswitch". it would cost approximately $250 to repair. He informed me that my air bag does not work, in addition to the cruise control and horn. I researched the web and found many others have the same problem. I contacted Chrysler, they claim it is not a defect and not a reall. This should be a recall since over 124,511 of these parts have been replaced, at the owner's expense, and who knows how many vehicles are out there where the operators are unaware their air bag will not deploy. This is a sfety issue!!!!!! please investigate!!!
Air bag light remains on while driving. Horn and cruise control were inoperative. Dealer notified, and they replaced the clock spring. Feel free to provide any further information.
The airbag warning light came on in June. I contacted the dealer and was told that it was the clockspring without them even looking at it. They also told me that my cruise control and horn would fail next. Sure enough, about a week later the cruise control and horn ceased to function. I have a friend with a 1997 Caravan with the same problem. If the dealer knew what was wrong with it sight unseen, that indicates that this is a common problem. I see that there is an open investigation (NHTSA action#EA01007) into this very problem, and I hope that it results in a recall soon. The dealer wants almost $300 to fix it.
Airbag light on and cruise control turned on and off. Replaced clock spring. When looking for information on clock spring saw how many others had failed and decided to add my voice. A non-woring airbag is a safety issue, especially in vehicles marketed to young families.
The clock spring controls the air bag system, horn and cruise control system. I was told by the repair technician at the dealership that the part(clock spring) has failed on other vehicals and that Chrysler has recalls on some of these vehicals for the same part.
The failure of the air bag clock spring has resulted in the air bag warning light staying continualy on and the loss of the cruise control. I have talked with several other people who indicate this is a problem on similar Chrysler products. There is some concern that the air bag(s) could deploy without having an event that would signal deployment. There is also concern that the air bag(s) would fail deploy in the event of a front force collision.
While driving with cruise control activated could not disengage that system by the steering column, and had to apply brakes to stop vehicle. Also, horn has failed to function. Dealership has examined vehicle, and determined that clock spring was the component that needed to be replaced. Please provide any additional information/attachments.
While driving about 60 mph with cruise control on when suddenly vehicle accelerated, and air bag light came on. Consumer took vehicle to dealer to be repaired, but vehicle was not under warranty to be fixed.
Clock springs are not working properly and horn/cruise control have gone out due to this default. Contacted dealer, and dealer was not willing to do anything. The consumer's insurance would not pay for the clock spring replacement because they claim it was the manufacturing defect.
A D V E R T I S E M E N T S
- Corpus Christi, TX, USA