This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At 15,000 mile check I requested the transmission be checked, it felt as though it may be slipping. Service department found nothing wrong at that time. Transmission has to be totally replaced in 1999 Caravan with only 43000 miles on it. We have never towed anything with the van and are shocked that it needs a new transmission with so few miles on it. Surely there must be a defect in the transmission for it to have gone out so soon after the warranty expired.
Transmission went out on our 1999 Dodge Caravan while traveling 50-60 mph in a remote area. This is the second transmission problem I have had with this car. The first was a sensor that went bad, and now the entire transmission had to be replaced. The van has been with the dealer for 5 days.
Speed sensors have failed 3 times in the last 12 weeks causing the transmission to shift erratically and violently. All dash gauges also go dead intermittently. Vehicle has been in the shop a total of 5 times in this same timeframe. (July 21- Oct 16) Chrysler has been contacted but refuses to do anything further till the vehicle breaks again. (Chrysler file # 7858395)
After starting engine and moved transmission, it will not work, only functions in reverse. Had taken vehicle to dealer, and they could not explain what happened. Vehicle still at dealer.
When driving at 40 mph vehicle surged forward/ downshfited due to transmission going bad, and has been replaced on three different ocassions. Consumer has contacted dealer.
While backing out of driveway, van was very sluggish. When transmission was put into drive and gas pushed, engined just revved and would not go. Then noticed fluid leaking and had it towed to local dealer.
The air compressor can be heard every 3 to 5 seconds while the vehichle is being driven. It started at 200 miles the dealership wont even look at it, they just keep saying its normal. An independant said that it should not make that much noise. You can also hear when the compressor door opens and closes and turn it on and off. The brakes make a knocking noise when you apply them in slower traffic. The transmission slips in traffic around 40 to 50 mph and then when you begin to accelerate again.
Frame is bent/ rear axle is off by 30 degree, and transmission is going out, causing the vehicle to stall.there is a loud knocking noise coming from the vehicle. Also, rear tailgate will not open. Dealer can't determine the cause.
Other people may have similar problem with transmission failure. At 5000 miles I find this unacceptable. Chrysler 's customer service leaves alot to be desired.
A D V E R T I S E M E N T S
- Elkhorn, WI, USA