This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I contacted Chrysler daimler 800-992-1997, I was told that there is no repair assistance or recall. Although the service bulletin shows an upgrade and a change in the head gasket and additional installation requirements to be made. This became known in 1998, 1 year after my vehicle was built. This seems likely to be a defect and quality issue.
The problem seems to be with the 1995-1998 Neons and the headgasket failing any where from 40000 miles to over 50000;if you go to the website leak neonheadgaskets.com or Neon headgaskets you will see how many problems people have had. DaimlerChrysler will not repair the problem for free. They offer a variety of "good will" assistance but I feel with the number of cars and people being affected there should be a recall and the headgaskets fixed free of charge. I was amazed at how many people had the same problem. I had to fix other things that were related to the headgasket leak and all they would authorize was $300 assistance while I have to pay over $550. Please investigate. They would not even let me speak to the owner or district manager.
Consumer took vheicle to a mechanic for a bad oil leak. Mechanic showed consumer 36 different cracks in head of motor.also, transmission was shattered, vehicle was not shifting right. Consumer took to dealer and it was full of pieces of metal. Consumer states that dealer replaced head.
The first issue with the blown head gasket, occured around 32,000 miles. It was fixed without any problems. I am now having the same problems again; oil leaking, extremely rough idling, and have scheduled an appointment to get my car in. Hopefully it will be covered under my added warranty. The second problem is with the paint job. The original paint is lipis blue and is peeling and flaking off in many places. At 35,500 miles, they touched up the problem areas, told me of the defect in the primer, and then informed me they could not paint the entire car, only the panels which did not pass the tape test. I have contacted them again more recently because of other peeling problems. It is my belief the car should have been painted completely when they informed me of the defect.
Head gasket needs to be replaced. Dealership examined vehicle and found that radiator fan relay switch circuit shorted out which could have allowed engine to overheat, and crack head gasket. Please provide any additional information/attachments.
Head gasket blew. Oxygen sensor blew. Left rear brake pad fell off and jammed in the drum rendering the vehicle unmovable. Upon inspection, had to replace both drums, both discs, and new pads on front and back both sides. Window seals have failed on the passengers side front window. Water leaks in and air leaks at highway speeds, slows car down immensley and causes more fuel consumption. Driver's side window harshly scratched. Gets worse as time goes by, have seen other Neon's with the same problem. Fuel filter went, causing the entire fuel injection system to have to be replaced.
I bought this Neon in August of 1998, it has been nothing but problems since purchase. I have had to have the electrical system worked on twice. When you go over 60mph the steering wheel rattles. The speakers for the radio work sometimes. The overhead light comes on while driving. When it rains the front floor boards get soaked with water. Last month the I needed to replace the headgasket, and after several calls the the manufacturer they paid half, but the next day the engine started to knock severly.
I have driven this car for three years and it blows a head gasket at 60K costing a $1000 to repair. There are many others who have posted complaints on the web but not here.
I have had 2 head gaskets leak in this vehicle with oil leaking on the engine block. One was replaced under warranty. It has now happened again. I know of many other Neons with the same problems. Appears Dodge knows of the problem based on their service bulletins. A fire hazard exists with oil leaking on the engine block.
A D V E R T I S E M E N T S
- Madera, CA, USA