This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Got in the truck to leave and I turned the wheel and the brakes would engage! so I got on interstate and every time I would turn the steering wheel the brakes would engage got a little squirmy !
TL- the contact owns a 2006 Dodge Ram 3500. The contact stated that NHTSA campaign numbers: 13V528000 (steering) and 09E001000 (steering) exceeded a reasonable amount of time for the recall repair. The dealer informed the contact that there was a 3 page waiting list for the recall repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact did not experience a failure. Djr
TL * the contact owns a 2006 Dodge Ram 3500. The contact stated that while driving 20 mph, he lost control of the vehicle causing him to go off road. After inspecting the vehicle he noticed that the left tie rod had fractured. The contact mentioned that two weeks before the failure occurred, the vehicle had been inspected under recall NHTSA campaign number: 13V528000 (steering) and the technician stated that the vehicle was not affected by the problem. The vehicle was taken to an independent mechanic who verified the failure and replaced the tie rod. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 130,000 and the current mileage was 132,000.
The contact own a 2006 Dodge Ram 3500. The contact stated that the power steering was leaking. The vehicle was taken to a dealer where it was diagnosed that the linkage needed to be replaced. The vehicle was not repaired. The failure mileage was 122,000. The dealer inspected the vehicle, and informed the consumer, the steering linkage on his vehicle, was not on the safety recall list. The consumer strongly believed the original steering linkage on his vehicle was faulty and should be investigated for replacement. There is a leak at the pump which has caused damage to the left ball joint. Updated 07/28/14
The contact owns a 2006 Dodge Ram 3500. The contact received a notification for recall NHTSA campaign number: 13V528000(steering). The contact stated that he had contacted the dealer and the manufacturer numerous times and they were not able to provide a specific date of when the parts would become available for the repairs. The repair was not taken care of in a reasonable amount of time. Contact had not experienced a failure. Updated 08/11/14
I took my truck in for recall N62/NHTSA 13V-528 in Feb 2014 and they ordered the parts necessary to repair it. I received a 2nd recall notice today and called the dealer...they have 300 people ahead of me on the waiting list and they receive less than 1 set of replacement parts. I want to know what my options are for timely repairs on my truck.
Received notice of safety recall L16 in December of 2013 regarding the left tie rod. Contacted the dealership and was told the parts were not available currently, but we would be notified as soon as they were. After several months, calls to the dealership, and complaints to Chrysler - we are still awaiting parts to address this recall. We were told by Chrysler on 5/29/14 they would be available "soon" with no definition of available of how long soon would be. The dealership has estimated an addition 3-8 weeks before they expect parts to be available. As this truck is a 3500, it is used frequently to pull trailers and heavy loads. Should this part fail prior to replacement the consequences could be severe for both the driver, passengers and other motorists should steering control be impacted.
The contact owns a 2006 Dodge Ram 3500. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number:13V528000 (steering:linkages) but she was made aware that the parts were not available. As a result, the recall repairs were unable to be performed for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
Driving approx 50mph northbound; heard a loud "bang" - truck started uncontrollable shaking and steering veered into oncoming (southbound) traffic; hit brakes hard and pulled steering to right - did not respond at 1st and then was able to pull off to the right as oncoming traffic had to stop for me - had to then turn steering wheel all the way to left to get truck to quit going right. Exited vehicle, looked under front of truck and right tie rod end was wedged up against inside of rht side tire.. rht side front tie rod end came loose of socked and dropped causing loss of steering. Dealer did not have parts on hand to repair at that time. Personally went and bought parts and installed. Took to local tire dealer for alignment - could not get steering wheel totally straight and truck now "drifted" while driving. Never, ever, was steering loose on truck. Always tracked straight and true. Tires never wore to one side or other. Said steering box was damaged and could not align within tolerance. Rec'd recall notice in December and took to dealer. Dealer was able to straighten steering wheel but said truck was still out of alignment due to steering box needing replacement and stated that steering box was not damaged because of tie rod end coming loose. I absolutely disagree. Problem did not exist prior to tie rod end falling out of socket and creating a possible fatal injury due to lack of control of vehicle..
The contact owns a 2006 Dodge Ram 3500. The contact stated that he attempted to have the vehicle repaired under NHTSA recall campaign number:13V528000. The contact was notified that parts were not available; as a result the repairs were unable to be performed and the manufacturer had exceeded a reasonable amount of time for the recall repair. There are no failures at this time.
Truck has had extreme lane Excursion since about 30,000 miles. Steering linkage was replace under a Dodge recall, the wandering and lane Excursion were not corrected. Upon inspection the steering gear pitman shaft and bushing has worn out. This is a defective component and has been well known by Dodge for some time. They have designed and issued a heavier steering gear part number 68170214aa but have not offered any financial assistance. This may have caused accidents in the past but may not have been identified as the real cause. Consumers should be able to assume that such a critical component in a new vehicle has been appropriately engineered.
2006 Ram 3500. Premature shoulder wear on driver front tire. Took to local mechanic and he states worn tie rod assembly to blame. Truck pulls to left and now tie rods, ball joints, U-joints, and front tires need to be replaced. Contacted Dodge January 3rd 2014 and was told recalled left tie rod assembly had been placed on order for me. Had the truck inspected by local dealer and was told they were only getting 1 tie rod a month and that I was on the waiting list. It is now April and replacement piece is still not available. I need the tie rods replaced before I can by new tires because the truck will not align with the worn out pieces that are on the vehicle now. Dodge refuses to reimburse for aftermarket parts and the customer is left holding the bag. It is going to cost me over $1600 for repair work to be performed and at least another $600 new front tires at the very least. Was hung up on by Dodge recall customer service line. No one can even tell me where I am on the waiting list. Horrid customer service. I guess Dodge will wait until they kill someone before they truly get concerned with this issue.
The contact owns a 2006 Dodge Ram 3500. The contact stated that the driver's side seat belt would not retract when released. The vehicle was taken to a dealer, who diagnosed that the seat belt assembly needed to be replaced. The contact also received notification of NHTSA campaign id number: 13V528000 (steering). The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 169,000. Updated 05/28/14 MA updated 05/30/2014
Bought the truck with minor steering issues, does not drive straight, lots of "play" in the wheel, seems to "weave" from side to side. Has continually gotten worse, when taken to a local mechanic they advised me that there was a recall on steering parts for my truck. Contacted the dealer in January 2014, as advised. Was put on a large waiting list and told that they were only being sent one part per week. It is now March 21, 2014. Two months later, still not fixed. I called the dealer today in fact, to check on the progress and was told that Chrysler!!!!! sent them malfunctioning replacement parts and they all had to be sent back. So no one has received a fix for this issue. Mean while, my truck continues to drive worse and I am now having problems with my ball joints. My question is, when my steering linkage snaps causing me to "lose control of the vehicle" (as stated in the recall letter) what are my actions of recourse" eventually this is going to happen and probably before the vehicle is ever fixed at this rate. I would also like to know, what else is being damaged due to this specific part and the problems it may cause. If I get the replacement part, only to find out that several more items will need to be replaced, someone needs to take care of that. This is my only means of transportation and what I Transport my children in. What does Chrysler intend to do when I wreck my vehicle with them inside???" there has got to be a quicker/better way to get these repairs done for the public.
I received a recall notice in the mail in January 2014. Made an online appointment to have the defective parts repaired/replaced at fort collins Dodge February. I was informed that the replacement parts would not be available until March 4, and an appointment was made by jesse. Jesse subsequentlyl called an said the appointment would be canceled as further information regarding the recall was needed. Jesse just called again today and said that the repairs/replacements couldn't be performed until after April 15. I need to use my truck to pull trailers and haul loads. What is a reasonable time to expect to have this defect resolved" what should I do next"
The contact owns a 2006 Dodge Ram 35000. The contact stated that NHTSA campaign number 13V528000 (steering) had exceeded a reasonable time for repair. The dealer advised the tie rod repair kit was received one per week therefore the dealer placed the contact on a waiting that could exceed one year for repair. The vehicle did not experience a failure.
The contact owns a 2006 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 13V529000 (steering) and stated that the recall had surpassed a reasonable time for repair. The contact stated he contacted the dealer to have the vehicle repaired but was advised that the part needed for the repair would not become available for a minimum of 36 weeks. The manufacturer was not contacted. The vehicle was not repaired. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Coushatta, LA, USA