This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle will surge when while consumer was changing gears from second to third. Contacted dealer, and dealer stated that it was normal for vehicle to do that.
While driving 35 mph and without warning, a head-on collision occurred. Upon impact, air bags did not deploy. Consumer states that the accelerator stuck, causing vehicle to rev to 6000 rpms, vehicle hit an embankment and tore down a fence, the left rear seatbelt did not hold one of the passengers, causing injuries, dealer stated the failure was the computer, the manufacturer stated the problem was the floormat, consumer states vehicles rpms still fluctuate too much.
While driving vehicle and without warning, throttle linkage stuck, resulting in an accident. Problem occurred a second time; however, was able to cruise vehicle to side of the road. Dealership has been notified, and state could not find cause. Referred consumer to manufacturer.
Vehicle downshifted from a low gear to a high gear normally between speeds of 55-60mph. Vehicle jerked back and forth and lurched consumer forward. Vehicle has been to dealer 4 times for a problem that they cannot fix.consumer barely got home after returning from dealer.
- Epworth, GA, USA
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Cruise control intermittently disengaged. When presing brakes lightly it won't turn off. Stepped on brakes hard and vehicle felt like it was wading down. Dealer insisted it was normal for 2001 vehicles.
Rpms are racing down and up, and sometimes get stuck in up position. When shifting gears, a clanking noise occurs. Also, when starting up vehicle it will shake. Consumer was told these problems are due to faulty computer and Chrysler will not have a remedy for about 2-3 months. There was noise from rear end when shifting gear. The driver side door was hard to close. The engine had rough idle.
When letting go off acclerator vehicle will surge. This happens when coming to a complete stop or just slowing down. Contacted dealer, and dealer will look into it.
Applying clutch will not disengaged cruise control. Instead, engine will rev up to redline and turn itself off. On 2 occasions, consumer turned off cruise control and shifted into neutral to coast to a stop light when suddenly engine began to rev. Dealer claimed vehicle was designed this way, and there was no solution. Therefore, consumer was driving an unsafe vehicle.
Cruise control does not disengage when clutch is depressed. Engine begins to increase RPM's under no load condition. Have to either hit the brake pedal or manually disengage crusie control.
A D V E R T I S E M E N T S
- Newcastle, PA, USA