This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Moveable side view mirrors slip with shutting doors and with travel at highway speed (>45 mph). I (owner) attempted to repair initial slippage by tightening screws. Mirrors soon began slipping again, and vehicle was past 36,000 mile warranty. Screw threads are now stripped, mirrors won't maintain position. Dealer recommends purchasing two new mirror assemblies (exact same style) for several hundred dollars. Manufacturer rejected request to pay for installation of replacement mirrors from alternate source. Note: I previously owned a 1987 Dodge van which suffered the same problem, although not quite as severely. The problem is clearly due to a long-term failure of Chrysler to address an obviously defective design. Absence of working side view mirrors represents a significant safety hazard, although in this case no accident has yet resulted.
1500 both mirrors have become so lose as to be folded back towards the vehicle when driving over thirty miles per hour. Contacted local dealer. Was told that due to the aftermarket bug shield the air has been redirected in a way that the mirrors were loosened. They suggestion: Super glue the mirrors in place"?"
A D V E R T I S E M E N T S
- Englewood, CO, USA