really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
5 / 1
Average Mileage:
31,417 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 GMC Envoy seat belts / air bags problems

seat belts / air bags problem

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2003 GMC Envoy Owner Comments

problem #6

Feb 172009


  • 150,000 miles


Accident on 2/17/2009 front crash to other vehicle and air bag did not deploy hood damage, windshield damage, all front damage, doors could not open radiator damage, engine damage.

- Bolingbrook, IL, USA

problem #5

Jan 182004

Envoy 4WD 6-cyl

  • Automatic transmission
  • miles
Vehicle was involved in a front collision accident at 15 mph due to weather. Upon impact, air bags did not deploy. Dealer was informed by consumer. The consumer stated that the vehicle could only be turned off by cutting the battery cables.

- Little Falls, NJ, USA

problem #4

Jul 162004

Envoy 6-cyl

  • Automatic transmission
  • 14,000 miles
The consumer involved in a roll over accident. Upon impact, the air bags failed to deploy. The driver sustained injuries and the front passenger's seat belt failed, the passenger was ejected from the seat and was killed. The seat belt and air bag effectiveness was questionable. This complaint was not filed by the consumer. ODI followed up with the personal information provided and the consumer was not aware of this complaint. The consumer who was driving the vehicle was just released from the hospital. The consumers wife was killed in the crash and could not remember the details of the incident. Cw police department was contacted by ODI. The driver lost control while traveling about 68 mph. Multiple rollover. Seat belt on pass side buckled after crash with some load marks on the webbing. Passenger side door tore from the hinge. Cause unknown. Officer investigating crash did not think a vehicle defect was responsible for the fatality. Crash extrememly severe.

- North Port, FL, USA

problem #3

May 202004

Envoy 6-cyl

  • Automatic transmission
  • 14,000 miles


Consumer's vehicle rear ended another vehicle at 25 mph. Upon impact, air bags did not deploy. Dealership was notified, but did not resolve the problem. The manufacturer did not except responsibility.

- Plymouth, MI, USA

problem #2

Apr 052004

Envoy 4WD 6-cyl

  • Automatic transmission
  • 6,000 miles
My wife was in an accident with our new 2003 GMC Envoy slt, purchased in November of 2003. To avoid rear ending the car in front of her, she swerved the Envoy off of the road, down a hill and and hit a tree in the right front or passenger side of the vehicle. She hit the tree with such force that the damage to the front of the vehicle resulted in a total loss. My concern is the air bags never never deployed in this accident. I would like to know why? and I would like to know more information as to the operation of the air bag system in a GMC Envoy.

- Mechanicsville, MD, USA

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problem #1

Nov 252003


  • 4,500 miles
The truck was involved in a head on collision at 30 mph. The truck spun around and was hit again on the driver side. The frontal air bags failed to deploy, but the side airbag deployed upon impact. The entire frame needed to be replaced. The driver sustained back, neck and knee injuries as a result.

- Shorewood, IL, USA

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